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Cannot access BD-Live features.
•
Make sure that this player is connected to
the network (see "Use your Blu-ray disc/
DVD player" > "Set up a network").
Make sure that the network installation is
•
made (see "Use your Blu-ray disc/ DVD
player" > "Set up a network").
Make sure that the Blu-ray disc supports
•
BD-Live features.
•
Clear memory storage (see "Change
settings" > "Advanced options (BD-Live
security, clear memory...)").
Network
Wireless network is not found or distorted.
Make sure that the network is correctly
•
connected (see "Use your Blu-ray disc/
DVD player" > "Set up a network").
•
Make sure that the network installation is
made (see "Use your Blu-ray disc/ DVD
player" > "Set up a network").
•
Make sure that the wireless network
is not disturbed by microwave ovens,
DECT phones, or other neighboring Wi-Fi
devices.
If the wireless network does not work
•
properly, try a wired network installation
(see "Use your Blu-ray disc/ DVD player"
> "Set up a network").
Internet services do not work.
•
Make sure that the network is correctly
connected (see "Use your Blu-ray disc/
DVD player" > "Set up a network").
•
Make sure that the network installation is
made (see "Use your Blu-ray disc/ DVD
player" > "Set up a network").
Check the router connection (refer to the
•
user manual for the router).
Internet services work slowly.
•
Look in your wireless router's user manual
for information on indoor range, transfer
rate, and other factors of signal quality.
•
You need a high speed Internet
connection for your router.
3D videos
Cannot see 3D effects
•
Make sure that 3D output is turned
on(see "Use your Blu-ray disc/ DVD
player" > "Play a Blu-ray 3D video").
•
Make sure that the disc title being played
is Blu-ray 3D compliant.
Make sure that the TV is 3D and HDMI
•
compliant, and the TV is set to 3D mode
(refer to the TV's user manual).
Make sure that the 3D glasses are
•
activated (refer to the TV's user manual).
Miracast
Cannot play and stream online video through
Miracast.
Make sure that Miracast is enabled on
•
the Miracast source device (refer to the
source device's user manual).
Make sure that Miracast is enabled on
•
this player (see "Use your Blu-ray disc/
DVD player" > "Stream multimedia via
Miracast").
•
If the Miracast connection fails or the
media content does not show up
automatically on your TV, press
select [Setup] > [Network] > [Miracast
role] > [Group owner] > [Auto], then
repeat Miracast connection (see "Use
your Blu-ray disc/ DVD player" > "Stream
multimedia via Miracast").
Make sure that the Miracast source device
•
supports playing videos from the internet
while performing Miracast streaming to
external player simultaneously (refer to
the source device's user manual).
and
EN
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