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10.
troUBLeSHootIng
If you have difficulty with your phone, please try the suggestions listed below.
problem
my telephone
does not work
at all.
Low battery
shows on
screen.
the battery do
not charge in
the handset or
the handset
battery do not
accept charge.
Solutions
•
Make sure the battery is installed and charged correctly.
•
For optimum daily performance, return the handset to
the telephone base after use.
•
Make sure the power adapter is securely plugged into
an outlet not controlled by a wall switch.
•
Make sure the telephone line cord is plugged firmly into
the telephone base and the telephone wall jack.
•
Unplug the electrical power to the telephone base.
Wait for approximately 5 seconds, then plug it back in.
Allow up to one minute for the handset and telephone
base to synchronize.
•
Remove and re-insert the battery. If that still does not
work, it might be necessary to purchase a new battery.
•
Disconnect the telephone base from the telephone
wall jack and plug in a working telephone. If the other
telephone does not work, the problem is probably in
the wiring or the telephone service. Call your telephone
service provider.
•
Place the handset in the telephone base for recharging.
•
Remove and re-install the battery and use it until
fully depleted, then recharge the handset in the
telephone base.
•
If the above measures do not solve the problem,
replace the battery.
•
Make sure the handset is placed in the telephone
base correctly.
•
Remove and reinstall the battery, then charge for up to
6 hours.
•
Purchase a new battery.
5
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