Amana AGC6356KFB User Instructions page 7

First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer
to the warranty page in this manual and scan the code there with your mobile device, or visit http://amana.custhelp.com. In Canada, visit
http://www.amanacanada.ca.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
Amana Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
If you experience
Nothing will operate
Burners will
not operate
When a knob is pushed,
all the burners spark
Burner is making
a popping noise
Burner flames
are uneven, yellow ,
and/or noisy
TROUBLESHOOTING
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Recommended Solutions
Make sure the power supply cord is plugged into a grounded 3 prong outlet.
■
Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.
■
Make sure the cooktop is properly connected to the gas supply. Contact a service technician
■
or refer to the Installation Instructions.
If this is the first time the cooktop is being used, turn on any one of the burner knobs to release air
■
from the gas lines.
Be sure the control knob is pushed in before turning to a setting.
■
A burner port (hole) may be clogged or the igniter may need cleaning. Refer to the "Cleaning the
■
Burner: Tips" section.
Check that the burner base and caps are positioned correctly. Refer to the "Placement of Burner
■
Heads and Caps" section.
Sparking/clicking of all the burners is normal operation. A burner will light only if the knob is pushed
■
in and turned to the IGNITE position.
If the burner is wet or dirty, clean and/or let the burner dry.
■
Compare the flame to the following illustrations. If the flames look like A, call for service. Normal flames
■
look like B or C. If LP (propane) gas is being used, the cooktop may have been converted improperly.
Contact a service technician or refer to the "Warranty" section.
A burner port (hole) may be clogged. Refer to the "Cleaning the Burner: Tips" section.
■
Check that the burner caps are positioned correctly. Refer to the "Placement of Burner Heads
■
and Caps" section.
In Canada:
Amana Brand Home Appliances
Customer eXperience Centre
200 - 6750 Century Ave.
Mississauga, Ontario L5N 0B7
WARNING
Electrical Shock Hazard
Yellow Flames Yellow Tips on
Call for Service Outer Cones
A
Normal for LP Gas
B
Soft Blue
Flames
Normal for
Natural Gas
C
7