LG 49XF2B-B.AAU Owner's Manual

Monitor signage

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OWNER'S MANUAL
LG Digital
Signage
(MONITOR SIGNAGE)
Please read this manual carefully before operating your set and retain it for future
reference.
49XF2B
49XS2B
55XF2B
55XS2B
www.lg.com

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Summary of Contents for LG 49XF2B-B.AAU

  • Page 1 OWNER’S MANUAL LG Digital Signage (MONITOR SIGNAGE) Please read this manual carefully before operating your set and retain it for future reference. 49XF2B 49XS2B 55XF2B 55XS2B www.lg.com...
  • Page 2: Table Of Contents

    - Quick Settings - Picture Settings Optional Accessories - Sound Settings Parts and Buttons - Network Settings Portrait Layout - General Settings Attaching and removing the LG Logo Bracket TROUBLESHOOTING Installing on a Wall PRODUCT SPECIFICATIONS REMOTE CONTROL IR CODES MAKING CONNECTIONS...
  • Page 3: Safety Precautions

    ► If the product collapses or is dropped, you may be injured. Children with LG or a qualified installer before installing. This caution must pay particular attention. applies to a place where there is an abundance of fine dust or oil •...
  • Page 4: Precautions To The Ac Adapter And Electrical Power

    If loosely connected, the poor connection may cause a fire or electric shock. • Be sure to use power cords and AC adapters provided or approved by LG Electronics, Inc. ► The use of non-approved products may cause a fire or electric shock. •...
  • Page 5: Precautions In Moving The Product

    Precautions In Moving the such as nail, pencil, or pen, or make a scratch on it. • Keep the proper distance from the product. Product ► Your vision may be impaired if you look at the product too closely. • Set the appropriate resolution and clock by referring to the User’s Guide.
  • Page 6: Licenses

    LICENSES Supported licenses may differ by model. For more information of the licenses, visit www.lg.com. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
  • Page 7: Assembly And Preparation

    • SuperSign Software & Manual - Downloading from the LG Electronics website. - Visit the LG Electronics website (www.lgecommercial.com/supersign) and download the latest software for your model. Optional Accessories Without prior notice, optional accessories are subject to change to improve the performance of the product, and new accessories may be added.
  • Page 8: Parts And Buttons

    Parts and Buttons 55XF2B 49XF2B (Illuminance sensor / (Illuminance sensor / IR Receiver) IR Receiver) (Power Indicator) (Power Indicator) 55XS2B 49XS2B (Illuminance sensor / IR Receiver) (Power Indicator) Screen Buttons...
  • Page 9: Portrait Layout

    Illuminance sensor: Adjusts the screen brightness by measuring the amount of light. • IR Receiver: This is where the unit receives signals from the remote control. Power Indicator: This Indicator lights up red when the display operates normally (on mode). If the display •...
  • Page 10: Attaching And Removing The Lg Logo Bracket

    After removing the screw, remove the LG Logo. After removing the screw, remove the LG Logo. Align When re-attaching the LG Logo, repeat the process with the hole on the left side to attach the LG Logo in reverse order. Bracket with a screw.
  • Page 11: Installing On A Wall

    Disconnect the power cord before moving or installing the monitor to avoid risk of electric shock. • If you install the monitor on a ceiling or slanted wall, it may fall and result in injury. Use an authorized LG wall mount and contact your local dealer or qualified personnel to assist with the installation.
  • Page 12 Insert and tighten the eyebolts, or brackets and Securing the monitor to a wall (optional) bolts on the back of the monitor. (Only for **XS2B model) - If there are already bolts inserted in the eyebolts’ position, remove the other bolts first. Mount the wall brackets with the bolts to the wall.
  • Page 13: Remote Control

    REMOTE CONTROL The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully to use the monitor correctly. To install batteries, open the battery cover, place batteries (1.5 V AAA) matching terminals to the labels inside the compartment, and close the battery cover.
  • Page 14 Selects the Picture Mode. Activates the Launcher. This model does not support this. Accesses the main menus or saves your input and exit menus. SuperSign menu key (Depending upon the model, this feature may not be supported.) Navigation Buttons Scrolls through menus or options. Selects menus or options and confirms your input.
  • Page 15: Making Connections

    MAKING CONNECTIONS You can connect various external devices to your monitor. Change the input mode and select the external device you want to connect. For more information about external device connections, see the user manual provided with each device. Connecting to a PC Some of the cables are not provided.
  • Page 16: Daisy Chain Monitors

    Daisy Chain Monitors To use different products connected to each other, connect one end of the signal input cable (DP Cable) to the DP Out connector of Monitor 1 and connect the other end to the DP In connector of the other product. Monitor 1 Monitor 2 Monitor 3...
  • Page 17: Using The Input List

    Using the Input List HDMI1 -> HDMI2 -> DISPLAYPORT -> DVI-D ENTERTAINMENT Using My Media Connecting USB Storage Devices Connect a USB storage device such as a USB flash memory or an external hard drive to the display and use multimedia features.
  • Page 18 Tips for using USB storage devices • Only a USB storage device can be recognized. • A USB device does not work effectively when it is connected via a USB hub. • A USB storage device using an automatic recognition program may not be recognized. •...
  • Page 19: Files Supported By My Media

    Files Supported by My Media Supported External Subtitle Format • *.smi, *.srt, *.sub (MicroDVD, SubViewer 1.0/2.0), *.ass, *.ssa, *.txt (TMPlayer), *.psb (PowerDivX), *.dcs (DLP Cinema To use Select Play, Photos/ Videos/ Music • Play Selection: plays back selected content. To set Device Selection, Photos/ Videos/ Music Device Selection: import contents from the selected device.
  • Page 20 Supported Internal Subtitle Format • FULL HD Video 1920 X 1080: XSUB (Supports internal subtitles generated from DivX6) Supported Video Codec Extension Codec .asf Videos VC-1 Advanced Profile (excluding WMVA), VC-1 Simple and Main Profiles .wmv Audio WMA Standard (excluding WMA v1/WMA Speech), WMA 9 Professional .divx Videos DivX3.11, DivX4, DivX5, DivX6, XViD (except 3 warp-point GMC), H.264/AVC, Motion...
  • Page 21 Supported Audio File File Format Item Information .MP3 Bit rate 32 Kbps to 320 Kbps Sample freq. 16 KHz to 48 KHz Support MPEG1, MPEG2, Layer2, Layer3 .wav Support .ogg Support Vorbis .wma Support Supported Photo File File Format Format Item 2D (jpeg, jpg, JPEG...
  • Page 22: Viewing Videos

    Viewing Videos Play video files on display. All of the saved video files are shown in your display. To play video files on display Videos Tips for Playing Video Files • Some user-created subtitles may not work properly. • Some special characters in subtitles are not rendered. •...
  • Page 23: Viewing Photos

    Viewing Photos Settings The displays on the screen may differ from the You must register your product to play a DRM- protected DivX video. model. In order to register/deregister purchased or Viewing image files rented DivX contents Photos Settings DivX VOD In order to play purchased or rented DivX VOD contents, you should register your device with 10 digit DivX registration code from your device at...
  • Page 24: Supersign Contents

    SuperSign Contents File Manager Plays stored files using the Export option in You can move, copy, or delete files. SuperSign Editor. To move, copy, or delete files To play back the stored files using the Export option • You can move or copy files or folders from Only contents distributed by SuperSign Manager internal to external memory.
  • Page 25: Picture Id Settings

    PICTURE ID Settings NOTE PICTURE ID is used to change the settings of a • If PICTURE ID is set to 2, only the upper specific set (display) using a single IR receiver for right monitor, which has a Set ID of 2, can be multi-vision.
  • Page 26: User Settings

    User Settings Main Menu Settings Quick Settings Configures frequently used settings menus. To turn your monitor on or off automatically Quick On Timer/Off Timer You can set the On/Off Timer for your monitor. If you do not want to set the On/Off Timer, select Off in Repeat. To set the backlight and contrast automatically Quick Smart Energy Saving...
  • Page 27: Picture Settings

    Picture Settings To Select Picture Mode Picture Picture Mode Select the picture mode that is best suited to the video type. • Vivid: adjusts the video image for a retail environment by enhancing the contrast, brightness, and sharpness. Standard: adjusts the video image for a normal environment. •...
  • Page 28 To fine-tune the picture mode Picture Picture Adjust • Backlight: adjusts the brightness of the screen by controlling the LCD backlight. The closer the value is to 100, the brighter the screen is. • Contrast: adjusts the difference between the light and dark areas of the picture. The closer the value is to 100, the greater the difference is.
  • Page 29 • Picture Options: customizes the picture options. Noise Reduction: Removes irregularly generated tiny dots for a clear picture. – – MPEG Noise Reduction: Reduces the noise produced while creating digital video signals. Black Level: Adjusts the black level of the picture to correct the brightness and contrast of the picture. –...
  • Page 30 To use the Energy Saving function Picture Energy Saving Reduces power consumption by adjusting peak screen brightness. Auto: adjusts the brightness of the monitor according to ambient light. (This feature is available only with • certain models.) • Off: disables the Energy Saving mode. Minimum/Medium/Maximum: uses the Energy Saving according to the Energy Saving level specified for •...
  • Page 31: Sound Settings

    Speaker: adjusts the sync between video and audio coming from external speakers, such as those connected to the digital audio output port, LG audio equipment, or headphones. From the default value, the closer the value is to -, the faster the sound output becomes, and the closer the value is to +, the slower the sound output becomes.
  • Page 32: Network Settings

    Network Settings To Set a Signage Monitor Name Network Signage Name You can set a name for Signage Monitor that will be used on the network by using the on-screen keyboard. To Set Your Network Network Wired Connection (Ethernet) Connecting to a wired network: Connect your monitor to a local area network (LAN) via the LAN port, •...
  • Page 33 For details, contact your ISP. • LG is not responsible for any malfunction of the display and/or the Internet connection feature due to communication errors/malfunctions associated with your Internet connection, or other connected equipment.
  • Page 34: General Settings

    General Settings To configure the language General Menu Language Select one of the languages on the menu displayed on the screen. • Menu Language: sets a language for Signage. To set the time/date General Time & Date You can check or change the time. Time: you can set the time manually.
  • Page 35 To turn your monitor on or off automatically General Timers You can set the On/Off Timer for your monitor. On Timer: you can set the time when your monitor turns on. • Off Timer: you can set the time when your monitor turns off. •...
  • Page 36: Troubleshooting

    TROUBLESHOOTING No image is displayed Problem Action Is the product power cord connected? Check if the power cord is correctly plugged into the power outlet Does the “Invalid Format” message The signal from the PC (graphic card) is out of the vertical or appear? horizontal frequency range of the product.
  • Page 37 The audio function does not work. Problem Action No sound? See if the audio cable is connected properly. Adjust the volume. See if the sound is set properly. Sound is too dull. Select the appropriate equalizer sound. Sound is too low. Adjust the volume.
  • Page 38 CAUTION • Image sticking does not occur when using constantly changing images but may occur when using a fixed image for an extended period of time. Therefore, it is recommended that you use the instructions below to decrease the likelihood of image sticking occurring when using a fixed image. It is recommended that you change the screen at least once every 12 hours at the very minimum;...
  • Page 39: Product Specifications

    PRODUCT SPECIFICATIONS The product specifications below may be changed without prior notice due to upgrade of product functions. refers to alternating current (AC), and refers to direct current (DC). LCD screen Screen type Thin Film Transistor (TFT) Liquid Crystal Display (LCD) Screen Video signal Maximum resolution 1920 x 1080 @ 60 Hz...
  • Page 40 55XF2B LCD screen Pixel pitch 0.210 mm (H) x 0.630 mm (V) Power Rated power AC 100-240 V~ 50/60 Hz 2.9 A Power consumption On Mode 230 W (Typ.) Sleep Mode (DVI-D, HDMI) ≤ 1.0 W Sleep Mode (DISPLAYPORT) ≤ 0.7 W Off Mode ≤...
  • Page 41 49XF2B LCD screen Pixel pitch 0.1864 mm (H) x 0.5593 mm (V) Power Rated power AC 100-240 V~ 50/60 Hz 2.2 A Power consumption On Mode 190 W (Typ.) Sleep Mode (DVI-D, HDMI) ≤ 1.0 W Sleep Mode (DISPLAYPORT) ≤ 0.7 W Off Mode ≤...
  • Page 42 HDMI / DVI-D / DISPLAYPORT (PC) Support Mode NOTE Horizontal Vertical Resolution frequency (kHz) frequency (Hz) • PC resolutions available for the Input Label 640 x 480 31.469 59.94 option in HDMI / DVI-D / DISPLAYPORT input modes: 640 x 480/60 Hz, 1280 x 720/60 Hz, 800 x 600 37.879 60.317...
  • Page 43: Ir Codes

    IR CODES All models do not support the HDMI/USB function. Some key codes may not be supported depending on the model. Code (Hex) Function Remarks Remote control button Remote control button Remote control button Energy Saving Remote control button INPUT Remote control button Remote control button Number Key 0...
  • Page 44 Code (Hex) Function Remarks TILE Remote control button EXIT Remote control button ID ON (RED) Remote control button ID OFF (GREEN) Remote control button YELLOW Remote control Button BLUE Remote control button Remote control button Remote control button Remote control button Remote control button Remote control button W.BAL...
  • Page 45: To Control Multiple Products

    TO CONTROL MULTIPLE PRODUCTS Use this method to connect several products to a single PC. You can control several products at a time by connecting them to a single PC. In the Option menu, the Set ID must be between 1 and 1000 without being duplicated. Connecting the Cable Connect the RS-232C cable as shown in the picture.
  • Page 46: Command Reference List

    Command Reference List COMMAND DATA (Hexadecimal) Power 00 to 01 Select input See Select Input Aspect Ratio See Aspect Ratio Energy Saving See Energy Saving Picture Mode See Picture Mode Contrast 00 to 64 Brightness 00 to 64 Sharpness 00 to 32 Color 00 to 64 Tint...
  • Page 47 COMMAND DATA (Hexadecimal) White Balance Red Offset 00 to 7F White Balance Green Offset 00 to 7F White Balance Blue Offset 00 to 7F Backlight 00 to 64 Screen off 00 to 01 Tile Mode 00 to FF Check Tile Mode Tile ID See Tile ID Natural Mode...
  • Page 48: Transmission/Reception Protocol

    Transmission/Reception Protocol Transmission [Command1][Command2][ ][Set ID][ ][Data][Cr] * [Command1]: identifies between the factory setting and the user setting modes. * [Command2]: controls monitor sets. * [Set ID]: Used for selecting a set you want to control. A unique Set ID can be assigned to each set ranging from 1 to 1000(01H~3E8H) under Settings in the OSD menu.
  • Page 49 01. Power (Command: k a) 04. Energy Saving (Command: j q) Controls the power on/off of the set. Sets the Energy Saving. Transmission Transmission [k][a][ ][Set ID][ ][Data][Cr] [j][q][ ][Set ID][ ][Data][Cr] Data 00: Off Data 00: Off 01: On 01: Minimum Acknowledgement 02: Medium...
  • Page 50 07. Brightness (Command: k h) 10. Tint (Command: k j) Adjusts the screen brightness. Adjusts the screen tint. Transmission Transmission [k][h][ ][Set ID][ ][Data][Cr] [k][j][ ][Set ID][ ][Data][Cr] Data 00 to 64: Brightness 0 to 100 Data 00 to 64: Tint red 50 to green 50 Acknowledgement Acknowledgement [h][ ][Set ID][ ][OK/NG][Data][x]...
  • Page 51 13. Sound mode (Command: d y) 17. Time 2 (hour/minute/second) (Command: f x) Selects a sound mode. Adjusts the Time 2 (hour/minute/second) value. Transmission Transmission [d][y][ ][Set ID][ ][Data][Cr] [f ][x][ ][Set ID][ ][Data1][ ][Data2][ ][Data3][Cr] Data 01: Standard Data1 00 to 17: 00 to 23 hours 02: Music Data2...
  • Page 52 20. Off Timer (Repeat/Time) (Command: f e) 21. On timer (Repeat/Time) (Command: f d) Configures Off Timer (Repeat/Time) settings. Configures On Timer (Repeat/Time) settings. Transmission Transmission [f ][e][ ][Set ID][ ][Data1][ ][Data2][ ][Data3][Cr] [f ][d][ ][Set ID][ ][Data1][ ][Data2][ ][Data3][Cr] Data1 Data1 1.
  • Page 53 22. On Timer Input (Command: f u) 23. No Signal Power Off (15Min) (Command: f g) Select an external input for the current On Time setting and add Configures the automatic standby settings. Transmission a new schedule. Transmission [f ][g][ ][Set ID][ ][Data][Cr] [f ][u][ ][Set ID][ ][Data1][Cr] Data 00: Off...
  • Page 54 26. Reset (Command: f k) 29. Time Elapsed (Command: d l) Performs the Picture and Factory Reset functions. Checks the elapsed time. Transmission Transmission [d][l][ ][Set ID][ ][Data][Cr] [f ][k][ ][Set ID][ ][Data][Cr] Data FF: Read status Data 00: Picture Reset Acknowledgement 02: Initial Settings (factory reset) [l][ ][Set ID][ ][OK/NG][Data][x]...
  • Page 55 32. White balance red gain (Command: j m) 35. White Balance Red Offset (Command: s x) Adjusts the white balance red gain value. Adjusts the white balance red offset value. Transmission Transmission [j][m][ ][Set ID][ ][Data][Cr] [s][x][ ][Set ID][ ][Data][Cr] Data 00 to 7F: Red Offset 0 to 127 Data...
  • Page 56 38. Backlight (Command: m g) 41. Check Tile Mode (Command: d z) Adjusts the backlight brightness. Checks the tile mode. Transmission Transmission [d][z][ ][Set ID][ ][Data][Cr] [m][g][ ][Set ID][ ][Data][Cr] Data FF: checks the tile mode Data 00 to 64: Backlight 0 to 100 Acknowledgement Acknowledgement [g][][set ID][][OK/NG][Data][x]...
  • Page 57 44. DPM Select (Command: f j) 47. Fail Over Input Select (Command: m j) To set the DPM (Display Power Management) function. Selects an input source for auto switch. Transmission * This command is only available when the Fail Over (auto) mode is set to Custom.
  • Page 58 49. Status check (Command: s v) 50. Speakers (Command: d v) Check the current signal of the product. Sets the speakers feature. Transmission Transmission [s][v][ ][Set ID][ ][Data][ ][FF][Cr] [d][v][ ][Set ID][ ][Data][Cr] Data 02: Checks whether there is a signal 05: Checks whether luminance sensors 1 and 2 work properly.
  • Page 59 53. Power Indicator (Command: f o) 56. Luminance Value Read (Command: m u) Sets the Power Indicator Settings. Reads luminance values. Transmission Transmission [f ][o][ ][Set ID][ ][Data][Cr] [m][u][ ][Set ID][ ][FF][Cr] Data 00: Off Acknowledgement 01: On [u][][SetID][][OK/NG][Data1][Data2][Data3][Data4] Acknowledgement [Data5][Data6][Data7][x ] [o][ ][Set ID][ ][OK/NG][Data][x] Data1...
  • Page 60 59. Easy Brightness Control Schedule (Command: s s) Sets an Easy Brightness Control schedule. Transmission [s][s][ ][Set ID][ ][Data1][ ][Data2][ ][Data3][Cr] Data1 1. f1 to f6 (data reading) F1: Reads the 1st data from the Easy Brightness Control F2: Reads the 2nd data from the Easy Brightness Control F3: Reads the 3nd data from the Easy Brightness Control F4: Reads the 4th data from the Easy Brightness Control F5: Reads the 5th data from the Easy Brightness Control...
  • Page 61 SET. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing WARNING -This is a class A product. In a...

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