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46
TROUBLESHOOTING
TROUBLESHOOTING
General
The Monitor set does not operate properly
Problem
The remote control doesn't work
Power is suddenly turned off
The video function does not work.
Problem
No picture & No sound
Picture appears slowly after
switching on
No Colour, poor colour, or poor
picture
Horizontal / vertical bars or picture
shaking
Poor reception on some channels
Lines or streaks in pictures
No picture when connecting HDMI
y Check to see if there is any object between the product and the
remote control causing obstruction. Ensure you are pointing the
remote control
y Ensure that the batteries are installed with correct polarity (
to
).
y Ensure that the correct remote operating mode is set: TV, VCR, etc.
y Install new batteries.
y Is the sleep timer set?
y Check the power control settings. Power interrupted.
y If the TV is switched on and there is no input signal, it will switch off
automatically after 15 minutes to save the power consumption.
y When a broken file was played in the USB mode, the TV may turn off.
Please check the file in your usb storage.
y Check whether the product is turned on.
y Try another channel. The problem may be with the broadcast.
y Is the power cord inserted into wall power outlet?
y Check your antenna direction and/or location.
y Test the wall power outlet, plug another product's power cord into the
outlet where the product's power cord was plugged in.
y This is normal, the image is muted during the product startup process.
Please contact your service centre, if the picture has not appeared
after five minutes.
y Adjust Colour in menu option.
y Keep a sufficient distance between the product and the VCR.
y Try another channel. The problem may be with the broadcast.
y Are the video cables installed properly?
y Activate any function to restore the brightness of the picture.
y Check for local interference such as an electrical appliance or power
tool.
y Station or cable product experiencing problems, tune to another
station.
y Station signal is weak, reorient antenna to receive weaker station.
y Check for sources of possible interference.
y Check antenna (Change the direction of the antenna).
y Check that your HDMI cable is High Speed HDMI Cable.
If the HDMI cables are not High Speed HDMI Cable, flickering or no
screen display can result. Please use the High Speed HDMI Cable.
Resolution
Resolution
to
,
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