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Your device cannot connect to the
internet.
• Ensure that you have entered valid
settings for your internet service
provider.
• Ensure that you have activated the
wireless connection to your mobile
service provider and that the signal is
not obstructed.
• Ensure that you have entered the
correct user name and password.
You cannot find and pair with
another Bluetooth-enabled device.
• Ensure that both devices have
activated the Bluetooth wireless
feature.
• Ensure that the distance between the
devices is not more than 10 metres
and that they are not separated by
walls or other obstacles.
• Ensure that the settings for each
device allow them to be visible to other
devices.
• Ensure that both devices are
compatible with Bluetooth wireless
technology.
• Ensure that the correct PIN has been
entered on both devices.
You cannot listen to music on a
remote Bluetooth headset.
• Ensure that your device is connected to
the headset.
• Ensure that the music format you are
trying to listen to is supported by the
headset.
• Ensure that the distance between the
headset and device is not more than 10
metres and that they are not separated
by walls or other obstacles.
Troubleshooting
59
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