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If you are unable to receive and send emails, select an existing email
account, and choose Option > Settings to check email account
settings.
For details, contact your network operator.
Why does my phone stop responding when I browse
the Internet?
Remove the battery and install it again, and then power on the phone. If
your mobile phone still stops responding during web browsing, choose
Browser > Settings > Advanced > Cache > Clear Cache, or choose
Browser > Settings > Display settings to turn off Images, Animation
effect, and Background music.
Why is my phone unable to identify the SIM card?
Check that your SIM card is correctly installed.
What is the initial phone password? How do I
restore factory defaults?
Initial password: 0000. Choose Security > Phone and SIM card > Reset
settings, and then enter the phone password.
46
FAQ
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