LG 49VM5E Owner's Manual
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OWNER'S MANUAL
LG Digital
Signage
(MONITOR SIGNAGE)
Please read this manual carefully before operating your set and retain it
for future reference.
49VH7E
49VM5E
55VH7E
55VM5E
Copyright © 2019 LG Electronics Inc. All Rights Reserved.
www.lg.com

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Summary of Contents for LG 49VM5E

  • Page 1 OWNER’S MANUAL LG Digital Signage (MONITOR SIGNAGE) Please read this manual carefully before operating your set and retain it for future reference. 49VH7E 49VM5E 55VH7E 55VM5E www.lg.com Copyright © 2019 LG Electronics Inc. All Rights Reserved.
  • Page 2: Table Of Contents

    TABLE OF CONTENTS SAFETY PRECAUTION ....3 - Precautions In Installing the Product .....3 - Precautions to the AC Adapter and Electrical Power ..................5 - Precautions In Moving the Product ......7 - Precautions In Using the Product ......8 - Mounting on a Wall ............9 LICENSES ........
  • Page 3: Safety Precaution

    WARNING - This equipment is compliant with Class A of CISPR 32. In a residential environment this equipment may cause radio interference. SAFETY PRECAUTION Please read these safety precautions carefully before using the product. WARNING If you ignore the warning message, you may be seriously injured or there is a possibility of accident or death. CAUTION If you ignore the caution message, you may be slightly injured or the product may be damaged.
  • Page 4 If you install the product in a place that does not meet the recommended conditions, this may cause serious damage to the product’s picture quality, life cycle, and appearance. Please check with LG or a qualified installer before installing. This caution applies to a place where there is an abundance of fine dust or oil mist, chemical substances are used, the temperature is very high or low, the humidity is very high, or the product is likely to remain turned on for a long period of time (airport and train station).
  • Page 5: Precautions To The Ac Adapter And Electrical Power

    - If loosely connected, the poor connection may cause a fire or electric shock. • Be sure to use power cords and AC adapters provided or approved by LG Electronics, Inc. - The use of non-approved products may cause a fire or electric shock.
  • Page 6 • If you don’t intend to use the product for a long time, unplug the power cable from the product. - Covering dust can cause a fire, or insulation deterioration can cause electric leakage, electric shock or fire. • Fix the power cable completely. - If the power cable is not fixed completely, a fire can break out.
  • Page 7: Precautions In Moving The Product

    Precautions In Moving the Product WARNING • Make sure to turn off the product. - You may be electrocuted or the product can be damaged. • Make sure to remove all cables before moving the product. - You may be electrocuted or the product can be damaged. •...
  • Page 8: Precautions In Using The Product

    Precautions In Using the Product WARNING • Do not disassemble, repair or modify the product at your own discretion. - Fire or electric shock accident can occur. - Contact the service center for check, calibration or repair. • When the display is to be left unattended for an extended period of time, unplug it from the wall outlet. •...
  • Page 9: Mounting On A Wall

    • Spray water onto a soft cloth 2 to 4 times, and use it to clean the front frame; wipe in one direction only. Too much moisture may cause staining. CHEMICALS WATER • Do not use products using high voltage around the Monitor. (e.g., a bug zapper) - Monitor may have malfunction as its electrical shock.
  • Page 10: Licenses

    LICENSES Supported licenses may differ by model. For more information of the licenses, visit www.lg.com. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.
  • Page 11: Assembly And Preparation

    Product specifications or contents in this manual may be changed without prior notice due to upgrade of product functions. • SuperSign Software & Manual - Downloading from the LG Electronics website. - Visit the LG Electronics website http://partner.lge.com and download the latest software for your model.
  • Page 12: Optional Accessories

    Optional Accessories Without prior notice, optional accessories are subject to change to improve the performance of the product, and new accessories may be added. The illustrations in this manual may differ from the actual product and accessories. OPS Kit Screws Screws KT-OPSA (Diameter 3.0 mm x Length 8.0 mm)
  • Page 13: Parts And Buttons

    Parts and Buttons The image may be different according to the model. Buttons • : Changes the input source. • : Accesses the main menus, or saves your input and exits the menus. • : Adjust the up and down. •...
  • Page 14: To Install In A Portrait Layout

    To Install in a Portrait Layout When installing in a Portrait Layout, rotate the monitor clockwise 90 degrees (when facing the screen). Remove brackets before Installation Make sure that the protection pads are removed from each corner before installing the product. NOTE •...
  • Page 15: Storage Method For Panel Protection

    Storage Method for Panel Incorrect Method Protection Correct Method Panel Panel If the product is tilted onto the bezel, the bottom of the panel may be damaged. Panel If the product needs to be set upright, hold both sides of the product, and tilt backward carefully. Do not let the panel touch the floor.
  • Page 16: Installing On A Wall

    Installing on a Wall To install the Monitor on a wall (optional), use the VESA screws provided as accessories to fasten it. Install the monitor at least 200 mm away from the wall and leave about 100 mm of space at each side of the monitor to ensure sufficient ventilation.
  • Page 17: Ir Receiver

    IR Receiver This allows a remote control sensor to be placed in a custom location. Then that display can control other displays via an RS-232C cable. Tiling Displays How to Mount the Set Example of 2 x 2 Tiling Using the screws for attaching the VESA wall mount, mount the set to the wall mount plate or the wall. (M6 x L14) [Unit : mm]...
  • Page 18 How to Join Sets • Lay the protective sheet on top before installing additional sets. Join other sets using screws for fixing the VESA wall mount in the same way as above. Set 4 joined to the rest of the sets (2 x 2 tiling) Adjust the spacing between the sets using the tiling guide, and remove the protective sheet.
  • Page 19 CAUTION • Failure to lay the protective sheet on top before installing additional sets may result in damage to the panel. NOTE • The load applied to each set should be supported by the wall mount plate or the wall using a VESA wall mount (600 x 400).
  • Page 20: Remote Control

    REMOTE CONTROL The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully to use the monitor correctly. To install batteries, open the battery cover, place batteries (1.5 V AAA) matching terminals to the labels inside the compartment, and close the battery cover. To remove the batteries, perform the installation actions in reverse.
  • Page 21 Selects the Picture Mode. (HOME) Activates the Launcher. Enters the White Balance menu. (SETTINGS) Accesses the main menus or saves your input and exit menus. SuperSign menu key. Navigation Buttons Scrolls through menus or options. Selects menus or options and confirms your input. (BACK) Allows you to move back one step in the user interaction function.
  • Page 22: Making Connections

    MAKING CONNECTIONS You can connect various external devices to your monitor. Change the input mode and select the external device you want to connect. For more information about external device connections, see the user manual provided with each device. Connecting to a PC Some of the cables are not provided.
  • Page 23: Using The Input List

    NOTE • For the best image quality, using the monitor with HDMI connection is recommended. • To comply with the specifications of the product, use a shielded interface cable with ferrite core, such as a HDMI cable. • If you turn the monitor on when the set is cold, the screen may flicker. This is normal. •...
  • Page 24: Connecting Multiple Monitors

    Connecting Multiple Monitors To use multiple monitors connected to each other, connect the end of the signal input cable (DP cable) to the DP OUT connection in one monitor and connect the other end to the DP IN connection of the other monitor. DVI-D DVI-D IN HDMI 1...
  • Page 25 NOTE • If the signal cable between the product and your PC is too long, make sure to use the Booster or optical cable. • Daisy chaining the video output may be limited depending on the performance of the input device that supports HDCP.
  • Page 26: Troubleshooting

    TROUBLESHOOTING No image is displayed. Problem Action Is the product power cord connected? • Check if the power cord is correctly plugged into the power outlet. Does the “Invalid Format” message • The signal from the PC (Graphics card) is out of the vertical or appear? horizontal frequency range of the product.
  • Page 27 The audio function does not work. Problem Action No sound? • See if the audio cable is connected properly. • See if the sound is set properly. Sound is too dull. • Select the appropriate equalizer sound. Sound is too low. •...
  • Page 28 CAUTION • Image sticking does not occur when using constantly changing images but may occur when using a fixed image for an extended period of time. Therefore, it is recommended that you use the instructions below to decrease the likelihood of image sticking occurring when using a fixed image.
  • Page 29: Product Specifications

    PRODUCT SPECIFICATIONS The product specifications below may be changed without prior notice due to upgrade of product functions. “ ” refers to alternating current (AC), and “ ” refers to direct current (DC). LCD screen Screen type Thin Film Transistor (TFT) Liquid Crystal Display (LCD) Screen Video signal Maximum resolution...
  • Page 30 Sleep Mode: ≤ 0.5 W Standby Mode: ≤ 0.5 W Dimensions (Width x 1211.4 mm x 682.2 mm x 86.5 mm / 18.6 kg Height x Depth) / Weight 49VM5E LCD Panel Pixel Pitch 0.55926 mm (H) X 0.55926 mm (V) Power Rated Voltage AC 100-240 V ~ 50/60 Hz 1.5 A...
  • Page 31 HDMI 1, 2/ DisplayPort/ DVI-D/ OPS (PC) Support mode Resolution Horizontal frequency (kHz) Vertical frequency (Hz) Remark 800 x 600 37.879 60.317 1024 x 768 48.363 60.0 1280 x 720 44.772 59.855 1366 x 768 47.712 59.79 1280 x 1024 63.981 60.02 1680 x 1050...
  • Page 32 NOTE • When the cable is connected to the DVI-D, HDMI or the Display Port, you can select the PC/DTV mode optionally. It is recommended that you select PC mode when connecting to a PC and select DTV mode when connecting to other devices.
  • Page 33 *55VH7E is not certified with EPA’s ENERGY STAR. This product qualifies for ENERGY STAR®. Changing the factory default configuration and settings or enabling certain optional features and functionalities may increase energy consumption beyond the Make sure to read the Safety Precautions before using the limits required for ENERGY STAR®...

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