Troubleshooting Guide - Telefunken TF-MID1010G Instruction Manual

Troubleshooting guide

The following information will help you identify and eliminate common hardware and software
problems you may encounter when using the device. If you experience any of the following issues
you should first try to resolve them yourself, using the given recommendations. In case the given
advice will not help, please contact the customer support desk or an authorized service center.
Problem
• Check the battery; if it is discharged, attach the power adapter and wait
for at least 5 minutes.
The tablet PC • Press and hold the power button on the device for at least 5 seconds.
cannot be turned • If the battery is charged press a pointed object in the RESET hole to
on reboot the device.
• If the unit does not turn on even after charging and rebooting, please
contact support or an authorized service center.
• It is possible that the battery is very low. In this case, the system
The tablet
automatically prevents the complete discharge to avoid loss of information
PC turns off
and stored data. Before you make an attempt to switch the device on again,
immediately after
charge it for at least 5 minutes and do not plug the power adapter off from
turning on
the wall outlet during operation.
• You may use programs that require a large expenditure of power. The
The battery largest power-draining operation is video playback.
discharges • Try to set screen brightness lower.
quickly • Install the latest firmware.
• The battery is discharged quicker when operating at low temperatures.
• Make sure the power adapter is plugged into a working outlet. When you
The battery
connect the power adapter to the device, the power indicator should be lit.
cannot be
• Make sure you are using the power adapter included with the device.
charged
• Battery may not charge when operating at high temperatures.
• Make sure the sound playback is enabled in the basic system settings.
Make sure that the volume is set to the maximum or your desired level.
• Many of the problems with the playback of audio are associated with the
The sound
software. If no audio issues were previously observed, the problem may
cannot be heard
happen due to incorrect software installation or configuration of the installed
program. To resolve the problem, contact the manufacturer of the software.
• Check for damaged files. Try to play another file in another directory.
• Make sure that the device's microphone is directed towards the sound
source, and that the record displayed on the desired volume level. The level
Problems with
of the recorded sound may not be sufficient to successfully record it.
sound recording
• Make sure the proper recording software is installed. Reinstall the
software if necessary.
USB operation • Make sure the USB-device is functioning properly. If you use an external
problems hard drive, make sure it is connected to the power supply.
General information
Reason and solving
Power, start-up
Sound
Miscellaneous
15
15