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Faults
Water is not visible in the
drum.
The spin result is not
satisfactory.
Laundry wet/too damp.
The appliance restarts the
spin cycle several times.
The programme is taking
longer than usual.
The length of the
programme changes
during the wash cycle.
Residual water in the
care-product
compartment.
Odours in the washing
machine.
Repeated, intensive
foaming.
Detergent/fabric softener
drips off the seal and
collects on the door or in
the seal fold.
i-Dos iIô default setting
deleted.
¢ in the display panel
Home Connect is not
working.
www.devicemanuals.eu/
Cause/remedy
Not a fault – the water is below the visible area.
Not a fault – the unbalanced load detection system has interrupted the
■
spin cycle because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum.
Is Less Ironing selected (depending on the model)? ~ Page 48
■
Is the selected speed too low? ~ Page 40
■
Not a fault – the unbalanced load detection system is adjusting an imbalance.
Not a fault – the unbalanced load detection system is adjusting an
■
imbalance by repeatedly redistributing the laundry.
Not a fault – the foam detection system is active – a rinse cycle has been
■
switched on.
Not a fault – the programme sequence is optimised for the specific washing
process. This may change the length of the programme shown on the display
panel.
Not a fault – the effectiveness of the care product is not affected.
■
Clean the insert if necessary. ~ Page 43
■
Run the Drum Clean 90 °C or Cotton 90 °C programme without laundry.
Add standard washing powder or a detergent that contains bleach.
Note: .
To prevent foaming, only use half the amount of detergent
recommended by the detergent manufacturer. Do not use detergents that are
intended for woollens or delicates.
Check the basic dosage settings and dosage strength.
■
If required, use a different liquid detergent.
■
There is too much detergent/fabric softener in the dispensers. Observe the
max markings in the dispensers.
All settings are changed when the menu setting i-Dos iIô : Content is
changed. ~ Page 37
Wi-Fi is switched on but the connection to the home network could not be
established. Check whether your home network is available or reconnect to
the home network.
You can find solutions to problems with Home Connect at www.home-
■
connect.com.
The availability of the Home Connect functionality depends on the
■
availability of the Home Connect Services in your country. Home Connect
Services are not available in every country - for further information please
check: www.home-connect.com.
Faults and what to do about them.
en
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