LG LMXS28636 Series Owner's Manual page 64

64 TROUBLESHOOTING
Wi-Fi
Problem
Trouble connecting appliance and
smartphone to Wi-Fi network
Possible Cause
The password for the Wi-Fi
network was entered incorrectly.
Mobile data for your smartphone
is turned on.
The wireless network name (SSID)
is set incorrectly.
The router frequency is not 2.4
GHz.
The distance between the
appliance and the router is too far.
Solutions
• Delete your home Wi-Fi network
and begin the registration process
again.
• Turn off the Mobile data on your
smartphone before registering the
appliance.
• The wireless network name (SSID)
should be a combination of English
letters and numbers. (Do not use
special characters.)
• Only a 2.4 GHz router frequency
is supported. Set the wireless
router to 2.4 GHz and connect the
appliance to the wireless router. To
check the router frequency, check
with your Internet service provider
or the router manufacturer.
• If the appliance is too far from the
router, the signal may be weak
and the connection may not be
configured correctly. Move the
router closer to the appliance
or purchase and install a Wi-Fi
repeater.