Warranty / Service - XPower B-16S Owner's Manual

XPOWER Warranty covers the unit from defects in materials and craftsmanship. The
Warranty covers normal use for a term of one year from original date of purchase; including
parts, labor and one way shipping.
Important !
The Warranty does not cover signs of misuse including, but not limited to, a unit that has
been dropped, subjected to water damage, tampered with, or has been subject to improper
voltage use and/or unauthorized maintenance and repairs.
The POWER CORD and FILTER are not covered by the warranty.
For Warranty service and parts replacement (US user only), you must:
A. Call 1-626-285-3301 for a RMA (Return-Merchandise-Authorization) number.
B. Have original proof of purchase.
C. Use the original undamaged packaging or an Industrial certified packaging method.
The end user will be responsible to ship back the unit (with RMA Number showing on the shipping
label) to the XPOWER Service Department. XPOWER to inspect, assess and advise the repairs needed
and the applicable cost, if any.
For users outside the US, please contact XPOWER Distributor in your country or region for Warranty service
and parts replacement.
XPOWER Limited Warranty
Service
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