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26
TROUBLESHOOTING / EXTERNAL CONTROL DEVICE SETUP
TROUBLESHOOTING
Problem
Solution
Cannot control the
y Check the remote control sensor on the product and try again.
TV with the remote
y Check if there is any obstacle between the product and the remote control.
control.
y Check if the batteries are still working and properly installed (
No image display
y Check if the product is turned on.
and no sound is
y Check if the power cord is connected to a wall outlet.
produced.
y Check if there is a problem in the wall outlet by connecting other products.
The TV turns off
y Check the power control settings. The power supply may be interrupted.
suddenly.
y Check if the Auto sleep feature is activated in the Time settings.
y If there is no signal while the TV is on, the TV will turn off automatically after 15
minutes of inactivity.
When connecting
y Turn the TV off/on using the remote control.
to the PC (HDMI),
y Reconnect the HDMI cable.
'No signal' or 'Invalid
y Restart the PC with the TV on.
Format' is displayed.
EXTERNAL CONTROL DEVICE SETUP
To obtain the external control device setup information, please visit www.lg.com
to
,
to
).
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