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4. Chapter 5: Troubleshooting
4.1 Power
If a Martin Audio Engineer 418 or Martin Audio Engineer 818 shows no power
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Check the Engineer 418/818's power switch
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Check that the power source is functional, and ground, neutral and live connections are properly
seated
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Check the power lead for damage
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Check the Engineer 418/818's fuse
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If the Engineer 418/818 still shows no power, contact your local Martin Audio Ltd. service point
4.2 Data
If the Engineer PC software can't open a connection with the Martin Audio Engineer 418 or Martin
Audio Engineer 818
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Check that the Engineer 418/818 is powered
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Check if the RS232 is properly seated at both ends.
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Check if the right COM-port is selected in the Engineer software (usually COM1)
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Check if no other programs are using the PC's COM port
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Switch the Engineer 418/818 off for 15 seconds and switch it back on again
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Restart the Engineer software
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Restart the PC running the Engineer software
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If the Engineer PC software still can't get a connection with the Martin Audio Engineer 418 or
Martin Audio Engineer 818, contact your local Martin Audio Ltd. service point
4.3 Remote
If the Engineer Remote doesn't connect to the Martin Audio Engineer 418 or Martin Audio
Engineer 818
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Check that the Martin Audio Engineer 418 or Martin Audio Engineer 818 is powered
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Check if zones and presets have been properly stored in the Engineer software (see software
manual)
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Switch the Martin Audio Engineer 418 or Martin Audio Engineer 818 off for 15 seconds and switch
it back on again
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Check If the RJ-45 connector on the back of the Martin Audio Engineer 418 or Martin Audio
Engineer 818 is properly wired (see Remote wiring Scheme)
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Check If Engineer Remote is properly wired (see Remote wiring Scheme)
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If the Engineer Remote still can't get a connection with the Martin Audio Engineer 418 or Martin
Audio Engineer 818, contact your local Martin Audio Ltd. service point
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