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Blood Glucose
Monitoring System
Works with the C
download from the App Store
Uses only C
ontour
blood glucose test strips.
USER GUIDE
D
®
ontour
iabetes
n
®
ext
app available for
or on Google Play
SM
10 45
4 26 20
52
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TM

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Do you have a question about the GEN and is the answer not in the manual?

Questions and answers

Laurel
January 21, 2025

Getting too little blood message when there is lots, repeated three different strips.. same message each time

1 comments:
Mr. Anderson
February 4, 2025

The CONTOUR NEXT meter shows a "too little blood" message with different strips because the test strip does not have enough blood applied. When this happens, the meter beeps twice, and the screen displays a blinking blood drop with a plus sign. Users then have 60 seconds to apply more blood to the same test strip without removing it.

This answer is automatically generated

Marc Chiasson
February 12, 2025

How can I factory reset my Next Gen model 7923

Donald Fishlinger
January 24, 2025

how to clear info on the next gen

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Summary of Contents for CONTOUR NEXT GEN

  • Page 1 Blood Glucose Monitoring System Works with the C app available for ® ontour iabetes download from the App Store or on Google Play 10 45 4 26 20 Uses only C ® ontour blood glucose test strips. USER GUIDE...
  • Page 2: Intended Use

    Apple iOS and Android devices and is designed to be used with a wirelessly enabled C branded meter. ontour The C GEN blood glucose monitoring system is intended ontour ® to be used for the measurement of blood glucose in both insulin and IMPORTANT SAFETY INFORMATION...
  • Page 3 • Always wash your hands with antibacterial soap and water and • Read your C GEN user guide, the lancing ontour dry them well before and after testing or handling the meter, device package insert, if provided, and all instructional lancing device, or test strips.
  • Page 4: Your Meter Features

    You will notice this the first time you use it. • Your C GEN meter has been preset and locked to ontour Automatic: The C GEN meter is designed with ontour display results in mmol/L (millimoles of glucose per liter of blood).
  • Page 5: Table Of Contents

    All other trademarks are properties of their respective owners and are used solely for Change Individual Target Ranges ...........47 informative purposes. No relationship or endorsement should be inferred or implied. Set smartLIGHT target range indicator ........49 GEN blood glucose monitoring system ontour ®...
  • Page 6: Getting Started

    Press the OK button to accept a selection. To exit from the Logbook or Averages and return to the Home screen, press the OK button. NOTE: When a symbol is blinking, you can select it. GEN blood glucose monitoring system ontour ®...
  • Page 7 Blood glucose test result is above 33.3 mmol/L. Reminder feature. Blood glucose test result is below 0.6 mmol/L. Sound feature. Your Logbook. 7-, 14-, 30-, and 90-day averages. Meter Settings. Total number of blood glucose readings used to calculate averages. GEN blood glucose monitoring system ontour ®...
  • Page 8: Check The Meter Display

    If there are missing characters or if the strip You can change Target Ranges in Settings port light is a colour other than white, contact See Settings on page 38. Customer Service. This may affect the way you see your results. GEN blood glucose monitoring system ontour ®...
  • Page 9: Testing

    After Meal markers. the first bite of a meal. Pre-set After Meal Target Your C GEN meter comes with Meal Markers turned ontour Range: 3.9 mmol/L– Off. You can turn Meal Markers On and change Target Ranges in 10.0 mmol/L Settings .
  • Page 10: Symptoms Of High Or Low Blood Glucose

    According to the For additional information and a complete list of symptoms, contact American Diabetes Association (www.diabetes.org), some of the most your health care professional. common symptoms are: GEN blood glucose monitoring system ontour ®...
  • Page 11 Always dispose of used test strips and lancets as medical waste or as advised by your health care professional. 4. Twist off the round protective lancet cap. Save the cap for disposing of the used lancet. GEN blood glucose monitoring system ontour ®...
  • Page 12: Get The Blood Drop: Fingertip Testing

    Always wash your hands with antibacterial soap and water and dry them well before and after testing or handling the meter, lancing 2. Tightly close the bottle lid device, or test strips. immediately after you have removed the test strip. GEN blood glucose monitoring system ontour ®...
  • Page 13 NOTE: If the screen displays an E 1 error message, remove the strip and start with a new strip. The meter displays your blood glucose result. If Meal Markers are On, the Meal Marker symbol is blinking. GEN blood glucose monitoring system ontour ®...
  • Page 14: Select A Meal Marker

    You can select the blinking marker or choose a different Meal Marker. Example: If you scroll down to After Meal, the After Meal marker blinks. To turn Meal Markers On, see Set Meal Markers on page 44. GEN blood glucose monitoring system ontour ®...
  • Page 15: Set A Reminder

    3. To scroll from 2 hours to 0.5 hours by half-hour displays a colour representing your result value compared to your intervals, press the button. Before Meal, After Meal, or Overall Target Range. GEN blood glucose monitoring system ontour ®...
  • Page 16: Test Results

    To turn the meter off, remove the range, approximately 3.9 mmol/L–6.1 mmol/L in a fasting state. test strip. should consult with your health care professional for glucose values specific to your needs. GEN blood glucose monitoring system ontour ®...
  • Page 17: Lo Or Hi Results

    TESTING LO or HI Results For Alternative Site Testing, use the clear endcap. Your GEN meter can be used for fingertip or palm ontour testing. See the lancing device insert for detailed instructions • If the meter beeps twice and displays the...
  • Page 18 7. Test immediately after you have formed a small, round blood drop, as shown. Immediately touch the tip of the test strip to the drop of blood. The blood is drawn into the test strip through the tip. GEN blood glucose monitoring system ontour ®...
  • Page 19 , After Meal , or No Mark marker for your blood glucose result. This is based on the time of day and the meal period: fasting/breakfast, lunch, dinner or overnight. The Meal Marker is blinking. GEN blood glucose monitoring system ontour ®...
  • Page 20 18. • Always wash your hands with antibacterial soap and water and dry them well before and after testing or handling the meter, lancing device, or test strips. GEN blood glucose monitoring system ontour ®...
  • Page 21: Control Solution Testing

    You should test your your C GEN blood glucose ontour GEN meter with control solution only when the ontour monitoring system. Using anything other than temperature is 15°C–35°C. control solution can cause...
  • Page 22 If your control test result is out of range, do not use your GEN meter for blood sugar testing until you ontour resolve the issue. Contact Customer Service. See the back cover for contact information.
  • Page 23: Features

    7 d Avg (7-day Average). To scroll faster, press and hold button. 5. To exit Averages and return to the Home screen at any time, press the OK button. GEN blood glucose monitoring system ontour ®...
  • Page 24: Settings

    Settings screen. The time format is blinking. 10 45 4 26 20 2. To highlight the Settings symbol , press button. 3. When the Settings symbol is blinking, press the OK button to enter Settings. GEN blood glucose monitoring system ontour ®...
  • Page 25: Change The Date

    5. To select Month/Day/Year (m/d) or Day.Month.Year (d.m), press button, then press the OK button. 8. For a 12-hour time format, select AM or PM, as needed, then press the OK button. The meter returns to the Home screen. GEN blood glucose monitoring system ontour ®...
  • Page 26: Set The Sound

    The Home screen has 2 options: Logbook and Settings 10 45 4 26 20 2. To highlight the Settings symbol , press button. 3. When the Settings symbol is blinking, press the OK button to enter Settings. GEN blood glucose monitoring system ontour ®...
  • Page 27: Set Meal Markers

    NOTE: When the Meal Marker feature is On, you can select Reminder Symbol: a Meal Marker during a blood glucose test. 6. Press the OK button. The meter returns to the Home screen. GEN blood glucose monitoring system ontour ®...
  • Page 28: Change Overall Target Range

    6. To set the Low end, press the OK button. the OK button to enter Settings. 4. Press the button repeatedly until the Target symbol is blinking, then press the OK button. The meter displays the Low Target screen. GEN blood glucose monitoring system ontour ®...
  • Page 29: Set Smartlight Target Range Indicator

    9. To change the blinking High end of the After 39 -1 00 Meal Target Range, press the button. 10. To set the High end, press the OK button. smartLIGHT Symbol: The meter returns to the Home screen. GEN blood glucose monitoring system ontour ®...
  • Page 30: The C

    Your C GEN meter ontour 6. Press the OK button. Your C GEN meter is designed to work with the ontour app and your compatible smartphone or tablet. ontour iabetes Set Bluetooth Wireless Functionality You can do the following things with your C...
  • Page 31: Download The C

    Pair a Meter. To put your meter in pairing mode: 1. If your meter is off, press and HOLD the OK button until the meter turns on. The Home screen displays. GEN blood glucose monitoring system ontour ®...
  • Page 32: Ontour Ontour

    Your C GEN meter has been tested for 260 cycles of ontour Evaluate your device after performing cleaning and disinfection to cleaning and disinfection (equivalent to one cycle per week for 5 years).
  • Page 33: Transfer Results To The C

    Disinfecting Your Meter Supplies needed for disinfecting: CAUTION: The C GEN meter has not been ontour • Clorox Healthcare Bleach Germicidal Wipes containing tested or certified for use with any software other than the app. The manufacturer is not responsible for 0.55% sodium hypochlorite (bleach).
  • Page 34: Transfer Results To A Personal Computer

    Low Batteries symbol until you replace the CAUTION: Do not attempt to perform a blood glucose test when the batteries. GEN meter is connected to a computer. ontour You can transfer test results from the C GEN meter to a...
  • Page 35: Technical Information

    Move the meter and strip to a Too Hot to Test cooler area. Test in 20 minutes. If you experience continued errors, contact Customer Service. See the back cover for contact information. GEN blood glucose monitoring system ontour ®...
  • Page 36: Customer Service Checklist

    Technical Information: Accuracy test strips, and ontour The C GEN blood glucose monitoring system was tested ontour control solution ontour with capillary blood samples from 100 subjects. Two replicates were available when you call. tested with each of 3 lots of C...
  • Page 37: User Accuracy

    0.8 mmol/L or 15% The 324 data points represent the blood glucose monitoring system (BGMS) results. The distance from the center represents the magnitude of the error compared with the laboratory reference result. GEN blood glucose monitoring system ontour ®...
  • Page 38: Technical Information: Precision

    Technical Information: Precision of Variation, Level mmol/L Deviation, mmol/L A measurement repeatability study was conducted with the mmol/L GEN blood glucose monitoring system using ontour 2.34 0.03 0.032–0.038 5 venous whole blood specimens with glucose levels from Normal 6.99 0.10 0.096–0.113...
  • Page 39: Specifications

    Countdown Time: 5 seconds interference. To avoid radio frequency interference, do not use the Memory: Stores most recent 800 test results GEN meter near electrical or electronic equipment ontour Battery Type: Two 3-volt CR2032 or DL2032 coin cell batteries, that are sources of electromagnetic radiation, as these may interfere 225 mAh capacity with the proper operation of the meter.
  • Page 40 Glucose in the sample reacts with FAD 6. Burtis CA, Ashwood ER, editors. Tietz Fundamentals of Clinical glucose dehydrogenase (FAD-GDH) and the mediator. Electrons are Chemistry. 5th edition. Philadelphia, PA: WB Saunders Co; 2001;444. GEN blood glucose monitoring system ontour ®...
  • Page 41: Warranty

    TECHNICAL INFORMATION Warranty 4. Ascensia Diabetes Care has no knowledge of the performance of the C GEN blood glucose meter when used with any ontour Manufacturer’s Warranty: Ascensia Diabetes Care warrants to the test strips other than C test strips, and therefore does...
  • Page 42 Transfer Results to a Personal Computer ........58 Reminder Feature .................20, 45 Transfer Results to the C app ......57 Second-Chance sampling ............vi, 17, 28 ontour iabetes Test Results ..................23 Turn Meal Markers On.................44 Warranty .....................72 GEN blood glucose monitoring system ontour ®...
  • Page 43 Purchase of this product does not alone confer a license to use under these patents. Such a license only arises, and extends only to, when the C Gen meters and ontour test strips are used together. No test strip supplier other than the supplier ontour of this product is authorized to grant such a license.

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