Oricom CARE620-1 User Manual
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Oricom CARE620-1 User Manual

Amplified big button cordless phone
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Keep this user guide for future reference. Always retain your proof of
purchase in case of warranty service.
CARE620/CARE820
Amplified Big Button Cordless Phone
USER GUIDE

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Summary of Contents for Oricom CARE620-1

  • Page 1 Keep this user guide for future reference. Always retain your proof of purchase in case of warranty service. CARE620/CARE820 Amplified Big Button Cordless Phone USER GUIDE...

  • Page 2: Table Of Contents

    Express Warranty (Australia) .. Error! Bookmark not defined. Express Warranty (Australia) ....64 Need Help? If you need assistance setting up or using your Oricom product now or in the future, call Oricom Support. Australia 02 4574 8888, www.oricom.com.au, Mon-Fri 8am – 6pm...
  • Page 3 When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. Read and understand all the instructions. 2. Follow all warnings and instructions marked on the product. 3.
  • Page 4 damaged. • If the product exhibits a distinct change in performance. 9. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. 10. Do not use the telephone to report a gas leak in the vicinity of the leak.

  • Page 5: 2Important Notice

    13. Do not use third party charging bays. The batteries may be damaged. 14. Please note the correct polarity while inserting the batteries. 15. Do not immerse batteries in water, do not place in fire. IMPORTANT NOTICE Under power failure conditions, this telephone may not operate. Please ensure that a separate telephone, not dependent on local power, is available for emergency use.
  • Page 6 Important: This equipment may not provide for the effective hand- over of a call to another device connected to the same line. The recall facility of this product may not always operate correctly on some parts of the Spark network or on some PABXs available on the market.

  • Page 7: Package Contents

    Package contents: The package contains the following: Oricom CARE620-1/CARE820-1 Pack Contents 1 x Cordless Handset 1 x Base 1 x Line Cord 1 x AC Power Adaptor 2 x AAA NiMH Batteries 1 x User Guide Oricom CARE620HS Pack Contents...

  • Page 8: Installing Your Phone

    1) Plug the power supply & line cord into the base station. 2) Plug the power supply & line cord into the mains socket. 3) Always use the cables provided in the box. Oricom CARE620-1 Oricom CARE820-1 Installing and charging the batteries Slide off the battery compartment cover to remove it.
  • Page 9 Please note: Use only the power adaptor provided for the base station. Use only NiMH rechargeable batteries. If the handset will not be used for a long time, disconnect and remove the batteries to prevent possible leakage.
  • Page 10 GETTING TO KNOW YOUR PHONE Overview of the Handset MENU/OK • Menu button is located half way down the handset on the left hand side • In standby mode: Press to access the main menu • In sub-menu mode: Press to confirm the selection •...
  • Page 11 • In standby mode: Press to access the phonebook • In menu mode: Press to scroll up the menu items • In Phonebook list / Redial list / Call List: Press to scroll up the list • During a call: Press to increase the volume •...
  • Page 12 DOWN • The down button is located under the call block/clear/back button on the right hand side of the handset, half way down. • In standby mode: Press to access the redial list • In menu mode: Press to scroll down the menu items •...
  • Page 13 • Talk off button is on right hand side of handset just over half way down, and on opposite side from the speaker button • During a call: Press to end a call and go back to standby screen • In menu/editing mode: Press to go back to standby screen •...
  • Page 14 ALPHANUMERIC KEYPAD, * (STAR symbol), # (HASH symbol) • Star button is located below the numbers on the bottom left hand corner of the handset. The hash button is on the opposite side, at the lower right hand corner. • Press to insert a digit/character/*/ # 1, 2, 3, key in standby mode: Press and hold to dial pre-recorded number stored in DIRECT MEM.
  • Page 15 DIRECT MEM. AUDIO BOOST • Audio boost button is located in between the M1 and M2 buttons, beneath the screen, just over a third of the way down the handset. • During a call: Press to audio boost on/off (inactive in speakerphone mode) EARPIECE MICROPHONE...
  • Page 16 Oricom CARE620-1 Base Station Overview IN USE LED- BLUE LIGHT • Light is steady when in talk mode. • Light flashes when receiving an incoming call, or handset is off cradle during registration. PAGE • Press to page your handset(s). It will ring for approximately 60 seconds.
  • Page 17 • Light flashes when receiving an incoming call, or handset is off cradle during registration. TAM ON/OFF • 12 o’clock position. Press to turn on the answering machine. Press again to turn off the answering machine. PLAY/STOP • Button located in the middle of the circle panel •...
  • Page 18 • 0F-> When answering machine is OFF. When answering machine is OFF and no new TAM messages received • 0n-> When answering machine is ON where XX is number of messages in TAM memory. • 00 Steadily ON: No voice messages in TAM. •...
  • Page 19 • XX/FF Flashing XX alternatively with FF: There are XX new voice messages received where XX is from 01 to 59 and the TAM memory is full. • FF Flashing FF: TAM memory is full and there are no new messages, only old messages are kept in TAM memory.
  • Page 20 Display Icons and Symbols The LCD display gives you information on the current status of the telephone. • Image of Steps: Symbol ON and steady indicates the handset is within the range of the base. • Image of Steps: Symbol is OFF if the handset is out of range or is searching for the base.
  • Page 21 • Image of Bell: Symbol ON and steady indicates when an alarm is set. • Image of Bell: Symbol flashes when the alarm time set before reaches. • Image of Camera Film: Symbol ON and steady indicates when there are newly received Voice Message Waiting (VMWI) not yet read.

  • Page 22: Using Your Phone

    USING YOUR PHONE Make a Call Preparatory Dialing Enter the phone number and press TALK ON to dial the number. Press C to clear the entry. Post Dialing Press TALK ON to take the line and enter the phone number. Call from the phonebook Press UP to access the phonebook and press UP or DOWN to select the desired phonebook entry.
  • Page 23 End a Call During a call connection, press TALK OFF to end the call OR place the handset on the base station or the charging cradle to end the call. Adjust Earpiece and Handsfree Volume There are 5 levels (VOLUME 1 to VOLUME 5) to choose from for earpiece and handsfree volume.
  • Page 24 shown. Press MENU/OK to confirm to save it in VIP list or Press C to confirm to save it in Phonebook only.
  • Page 25 Store a Redial Number into the Call Block list Follow Steps 1 and 2 in “redial a number”. Press MENU/OK and UP or DOWN to select ADD TO BLIST. Press MENU/OK to edit the number if necessary. Press MENU/OK to confirm to save it in Call Block List. Delete a Redial Number Follow Steps 1 and 2 in “redial a number”.
  • Page 26 from one handset to another handset and make conference calls. If the called handset is not answered within 60 seconds, the called handset will stop ringing and the calling handset will return to standby mode.
  • Page 27 Intercom Another Handset In standby mode, press and hold * and the registered handsets will display except the calling handset. Enter the desired handset number to intercom with. The called handset rings, press TALK ON on the called handset to establish the internal call. Note: 1.
  • Page 28 The conference call feature allows one external call to be shared with two handsets (in intercom). During an external call: Follow Steps 1 to 4 in “Transfer an External Call to another handset”. Press and hold * on the calling handset to establish the conference call.

  • Page 29: Smart Call Block Functions

    SMART CALL BLOCK FUNCTIONS This telephone is built-in with Smart Call Block feature*. This feature will help you avoid nuisance calls by only allowing some numbers to make your phone ring. Default setting of Smart Call Block in this telephone is OFF but you can enable it via your phone settings, as explained in the following paragraphs.
  • Page 30 ANONYM This extra feature allows you to block calls that do not have a number attached to them (ie private calls, international calls, etc). This option can be enabled in addition to any of the previous four.
  • Page 31 Manual call block mode Manual call block is the easiest option when starting out. When you choose ON in the call block settings, all calling numbers registered in your blacklist will be blocked. You can add/remove numbers from that list at any time. How to block an incoming call: When the phone is ringing and before answering, press .
  • Page 32 Add numbers to Blacklist In standby mode: Press C key, BLOCK SET. is displayed, or press MENU/OK to press UP or DOW> to select CALL BLOCK, press MENU/OK to show BLOCK SET. Press UP or DOWN to select BLOCKLIST Press MENU/OK, press UP or DOWN to select ADD, enter number to be blocked, press MENU/OK to save.
  • Page 33 In standby mode: Repeat step 1 and 2 in “Add numbers to Blacklist”. Press MENU/OK, press UP or DOWN to select EDIT, press UP or DOWN to select number to be edited, press MENU/OK to edit, and then press MENU/OK to save.
  • Page 34 Delete numbers in Blacklist Delete a number from blacklist In standby mode: Repeat step 1 and 2 in “Add numbers to Blacklist”. Press MENU/OK, press UP or DOWN to select DELETE, press UP or DOWN to select number to be deleted, press MENU/OK, CONFIRM? is shown, and then press MENU/OK to confirm.
  • Page 35 Contacts only In this broad automatic mode, only calls from contacts registered in your phonebook (normal and VIP) will go through and make your phone ring. Press MENU/OK, press UP or DOWN to select CALL BLOCK Press MENU/OK, press UP or DOWN to select BLOCK SET. Press MENU/OK, press UP or DOWN to select CONTACTS OK (Automatic mode) Anonymous call block mode...
  • Page 36 Block Private Calls This mode will block incoming calls that have been purposely kept their numbers private from you. In standby mode: Press C key, BLOCK SET. is displayed, or press MENU/OK to press UP or DOWN to select CALL BLOCK, press MENU/OK to show BLOCK SET.
  • Page 37 will only disappear from the LCD if the regular call block is also set to OFF.

  • Page 38: Private Phonebook

    PRIVATE PHONEBOOK Your phone can store up to 100 private phonebook entries with names and numbers. Each phonebook entry can have a maximum of 24 digits for the phone number and 12 characters for the name. You can also select different ringtones for your phonebook entries. Add a New Phonebook Entry In standby: Press UP to access the...
  • Page 39 In standby: Press UP to access the phonebook. Enter the first character of the name by multi-tap.
  • Page 40 View a Phonebook Entry In standby: Press UP to access the phonebook. Press UP or DOWN to select the desired phonebook entry. Press MENU/OK and UP or DOWN to select VIEW. Press MENU/OK and UP or DOWN to review the number and melody of the selected phonebook entry.
  • Page 41 Press UP or DOWN to select the desired phonebook entry. Press MENU/OK and UP or DOWN to select DELETE, press MENU/OK, CONFIRM? is shown. Press MENU/OK to confirm.

  • Page 42: Caller Display (Network Dependent)

    Delete the Entire Private Phonebook In standby: Press PHONEBOOK to access the phonebook. Press MENU/OK and UP or DOWN to select DELETE ALL. Press MENU/OK, CONFIRM? is shown. Press MENU/OK to re-confirm. Check the Phonebook Usage You can check how many entries are in your phonebook. Press UP to access the phonebook.
  • Page 43 Press UP or DOWN to select the desired entry.
  • Page 44 Store a Call List Number into the Phonebook Follow Steps 1 and 2 in “View the call list”. Press MENU/OK and UP or DOWN to select ADD TO PB. Press MENU/OK to enter the name. Press MENU/OK, the selected call list number is displayed. Edit the number if necessary.
  • Page 45 Press MENU/OK and UP or DOWN to select DELETE ALL, press MENU/OK, CONFIRM? is shown. Press MENU/OK to confirm.
  • Page 46 Voice Mail (Network Dependent) Voice Mail Waiting Indication (VMWI) is an indication given to you when a new voice mail message is waiting on the telephone service provider. This feature is available if you have subscribed to the voicemail service from your telephone service provider. Access Voice Mail Messages will display and the VMWI entry is stored in the Call List when you have new message in your voice mailbox.
  • Page 47 ringer melody (a total of 5 melodies for your selection) Note: The respective ringer melody will be played while browsing the melody list. Set the Ringer Volume (for CARE820) Press MENU/OK then UP or DOWN to select BS SETTINGS. Press MENU/OK then UP or DOWN to select RING VOLUME.
  • Page 48 Change the Flash Time The flash time setting is country dependent. Please contact your local telephone service provider for the correct settings. Press MENU/OK then UP or DOWN to select BS SETTINGS. Press MENU/OK then UP or DOWN to select FLASH TIME. Press MENU/OK then UP or DOWN to select your desired flash time (SHORT, MEDIUM, LONG).
  • Page 49 Change the System PIN Code The default system PIN code is 0000. Press MENU/OK then UP or DOWN to select BS SETTINGS. Press MENU/OK then UP or DOWN to select CHANGE PIN. Press MENU/OK, you are then requested to enter the 4-digit system PIN.
  • Page 50 calls. Press MENU/OK to confirm. Set the Ringer Volume Press MENU/OK then UP or DOWN to select HS SETTINGS. Press MENU/OK then UP or DOWN to select RING SETUP. Press MENU/OK then UP or DOWN to select RING VOLUME.
  • Page 51 Press MENU/OK then UP or DOWN to select the desired ringer volume (a total of 6 ringer volume levels including OFF). Note: The respective ringer volume will be played during your selection. If OFF is selected, Ringer Off icon will display. Press MENU/OK to confirm.
  • Page 52 to answer a call without needing to press any key. Press MENU/OK then UP or DOWN to select HS SETTINGS. Press MENU/OK then UP or DOWN to select AUTO ANSWER. Press MENU/OK then UP or DOWN to turn on or off the auto answer feature.
  • Page 53 Set the Speed Dial You can set the speed dial keys (M1, M2, key 1, 2, 3) on the handset. After it is set, you can press M1 or M2 key or press and hold the related speed dial key (key 1, 2, 3) to dial the stored number directly.
  • Page 54 Press MENU/OK then UP or DOWN to select time format (12 HR or 24 HR). Press MENU/OK to confirm. Set the Date and Time Press MENU/OK then UP or DOWN to select HS SETTINGS Press MENU/OK then UP or DOWN to select DATE & TIME. Press MENU/OK then UP or DOWN to select SET TIME.
  • Page 55 Press MENU/OK to set the snooze function. Press MENU/OK then UP or DOWN to select ON or OFF. Press MENU/OK to confirm. Registration Your handset and base station is pre-registered. Up to 4 handsets can be registered to a single base station. For new handset, registration is required before use:...
  • Page 56 Press and hold PAGE on the base station for about five seconds, the base station enters registration mode. P r e s s M E N U / O K t h e n UP or D OW N to s e l e c t REGISTRATION.
  • Page 57 Power Fail Back up Please Note: This will not work if connected to the NBN or via an ATA. It will only work when connected to a battery backed system. Let you make calls during a mains power interruption with your cordless phone.
  • Page 58 Notes: The period of power fail back-up for basic call operation depends on the nearby environment, battery level and phone settings. If the registered handset(s) is out of the base unit, it will display “PUT ON BS” when mains power interruption occurs. Place the handset with sufficient battery power (not lower than ) onto the main base unit to activate Power Fail Back-Up and start up the base.
  • Page 59 the other handset(s) to make calls like normal.

  • Page 60: Answering Machine (For Care820 Only) Error

    ANSWERING MACHINE (FOR CARE820 ONLY) Your phone includes a telephone answering machine that records unanswered calls when it is on. The LED message counter (two digits seven segment display) on the base will show the number of the messages when the answering machine is on. The answering machine can store up to 59 messages within the maximum recording time of approximately 14 minutes.
  • Page 61 When new messages are recorded on the answering machine, TAM Icon flashes on the handset display and the message counter on base flashes with the number of new messages in the answering machine until all the new messages are played. Listen to new messages through the Base:...
  • Page 62 1. Press PLAY on the base station. 2. The new messages are played from the loudspeaker on the base station in the sequence they are recorded. 3. Press + or - to increase or decrease the volume during message playback respectively. Listen to new messages through the Handset: Press MENU/OK then UP or DOWN to select ANS.
  • Page 63 • Press Key 5 to stop message playback. • Press Key 4 to repeat playing the current message from the beginning. Press Key 4 twice to return to previous message. • Press Key 6 to play next message. • Press Key 2 to delete the current message. Press MENU/OK to confirm.
  • Page 64 Delete All Messages in the Answering Machine Delete all messages through the Base: In standby: Press and hold DELETE on the base station. All the old messages will be deleted. Delete all messages through the Handset: Press MENU/OK then UP or DOWN to select ANS. MACHINE.
  • Page 65 Set the Answer Mode By default, the answering machine is set in ANS & REC mode which allows callers to leave a message. This mode can be changed to ANSWER ONLY which does not allow callers to leave a message. In that case, your callers will be prompted to call back later.
  • Page 66 Press MENU/OK then UP or DOW N to select TAM SETTINGS. Press MENU/OK then UP or DOWN to select ANSWER MODE. Press MENU/OK then UP or DOWN to select ANS & REC or ANSWER ONLY. Press MENU/OK to confirm. Record Your Own Outgoing Message (OGM) You can record your own OGM for ANS &...
  • Page 67 Alternatively, press BACK to return to previous screen without saving the personalized OGM. Playback and Delete the Outgoing Message (OGM) You can playback your own personalized OGM or the pre-set OGM for ANS & REC mode or ANSWER ONLY mode and choose to delete your personalized OGM during playback and record a new one whenever you want.
  • Page 68 Playback the OGM Press MENU/OK then UP or DOWN to select ANS. MACHINE. Press MENU/OK then UP or DOW N to select TAM SETTINGS. Press MENU/OK then UP or DOWN to select OGM SETTINGS. Press MENU/OK then UP or DOWN to select ANS & REC or ANSWER ONLY.
  • Page 69 Set the Answer Delay You can set the number of rings before the answering machine answers and starts playing your OGM. You can set the answering machine to answer after two to eight rings or TOLL SAVER. Press MENU/OK then UP or DOWN to select ANS. MACHINE.
  • Page 70 Press MENU/OK then UP or DOWN to select ANSWER DELAY (Available options: 2 RINGS, 4 RINGS, 6 RINGS, 8 RINGS or TOLL SAVER). Press MENU/OK then UP or DOWN to select the answer delay. Press MENU/OK to confirm. Set the Recording Time of Incoming Message You can set the maximum length of the recording time of the incoming messages.
  • Page 71 SCREENING. Press MENU/OK then UP or DOWN to select ON or OFF. Press MENU/OK to confirm.
  • Page 72 Change the Compression Rate Three different compression rates (HIGH, MID and LOW) are provided for you to select different quality levels of recording incoming message. The lower the compression rate, the higher the recording quality level attained. Press MENU/OK then UP or DOWN to select ANS. MACHINE.
  • Page 73 Access PIN is 0000). Press MENU/OK to enter the New PIN. Press MENU/OK to enter Activate or Deactivate the Remote Access Press MENU/OK then UP or DOWN to select ANS. MACHINE. Press MENU/OK then UP or DOW N to select TAM SETTINGS.
  • Page 74 Delete the current message playback Repeat playing the current message from the beginning. Press twice to select the previous message. Stop the current message Play the message playback Play the next message Turn on the answering machine Turn off the answering machine...

  • Page 75: Troubleshooting

    Note: If your answering machine is switched off, the phone will answer the call after 10 rings. You can press * and then enter the 4- digit remote access PIN (Default Remote Access PIN is 0000) to activate the remote access feature. Call Screening When the answering machine is set to ON and there is an incoming message, the base will start call screening automatically after the...
  • Page 76 a. Base station may be a. Reduce the range. "OUT OF RANGE" is out of range. displayed. b. Connect base b. Base station may station to mains. not be connected to mains. The call does not work. Service may not be Check your activated or wrong Subscription with...
  • Page 77 Please contact the technical support of the telephone service provider for further information. Appendix: Registration of CARE620HS Additional Handset Package contents The package contains the following: Oricom CARE620HS Pack Contents 1 x Additional Handset 1 x Charging Base Station 1 x AC adaptor 2 x Rechargeable Batteries Connecting your phone: Connect AC adaptor to the base station and the mains power.
  • Page 78 LED will be off. If registration fails, the handset displays REGISTER, and emit error beeps. Please repeat the above procedure. Note: Oricom CARE620-1 and CARE820 can support a maximum 4 cordless handsets including main handset. Maintenance and Guarantee Maintenance Please clean your equipment’s surfaces with a soft, fluff-free cloth.
  • Page 79 In the event of a minor failure, Oricom reserves the right to choose to repair or replace the product.
  • Page 80 During the Express Warranty Period, Oricom will where possible repair and if not replace the faulty product or part thereof. All component parts...
  • Page 81 Oricom. Oricom will not be liable under this Express Warranty, and to the extent permitted by law will not be liable for any defect, loss, damage or injury arising out of or in connection with a:...
  • Page 82 Please note that if a Customer Support Team member advises that your product does not qualify for return, this warranty does not apply to your product. Products that are authorised to be returned to Oricom in Australia must include all of the following: • A completed Return Authorisation form •...
  • Page 84 Oricom Support - Australia For all product enquiries, troubleshooting or to discuss the range of Oricom products, feel free to contact Oricom or visit our website for answers to frequently asked questions. 02 4574 8888 Monday - Friday 8am –...

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Care820-1

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