Samsung UN40H5100AG Service Manual
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Samsung UN40H5100AG Service Manual

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SERVICE
LED TV
UN40H5100AG
LED TV
Chassis : U8KB
Model
: UN40H5100AG
Manual
1. Precautions
2. Product specifications
3. Disassembly and Reassembly
4. Troubleshooting
5. Wiring Diagram
Contents

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Summary of Contents for Samsung UN40H5100AG

  • Page 1 LED TV Chassis : U8KB Model : UN40H5100AG SERVICE Manual LED TV Contents 1. Precautions 2. Product specifications 3. Disassembly and Reassembly 4. Troubleshooting 5. Wiring Diagram UN40H5100AG...

  • Page 2: Table Of Contents

    Contents 1. Precautions ........................1-1 1-1. Safety Precautions ......................1-1 1-1-1. Warnings ........................1-1 1-1-2. Servicing the LED TV ....................1-1 1-1-3. Fire and Shock Hazard .....................1-1 1-1-4. Product Safety Notices .....................1-2 1-2. Servicing Precautions ......................1-3 1-2-1. General Servicing Precautions .................1-3 1-3. Static Electricity Precautions ....................1-4 1-4.
  • Page 3 This Service Manual is a property of Samsung Electronics Co.,Ltd. © 2014 Samsung Electronics Co.,Ltd. Any unauthorized use of Manual can be punished under applicable All rights reserved. International and/or domestic law. Printed in Korea...

  • Page 4: Precautions

    1. Precautions 1. Precautions 1-1. Safety Precautions Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as electrical shock. 1-1-1. Warnings For continued safety, do not attempt to modify the circuit board. Disconnect the AC power and DC power jack before servicing.

  • Page 5: Product Safety Notices

    1. Precautions 1-1-4. Product Safety Notices Some electrical and mechanical parts have special safetyrelated characteristics which are often not evident from visual inspection. The protection they give may not be obtained by replacing them with components rated for higher voltage, wattage, etc.

  • Page 6: Servicing Precautions

    1. Precautions 1-2. Servicing Precautions An electrolytic capacitor installed with the wrong polarity might explode. WARNING Before servicing units covered by this service manual, read and follow the Safety Precautions section of this manual. CAUTION If unforeseen circumstances create conflict between the following servicing precautions and any of the safety precautions, always follow the safety precautions.

  • Page 7: Static Electricity Precautions

    1. Precautions 1-3. Static Electricity Precautions Some semiconductor (solid state) devices can be easily damaged by static electricity. Such components are commonly called Electrostatically Sensitive Devices (ESD). Examples of typical ESD are integrated circuits and some field-effect transistors. The following techniques will reduce the incidence of component damage caused by static electricity. Immediately before handling any semiconductor components or assemblies, drain the electrostatic charge from your body by touching a known earth ground.

  • Page 8: Installation Precautions

    1. Precautions 1-4. Installation Precautions For safety reasons, more than a people are required for carrying the product. Keep the power cord away from any heat emitting devices, as a melted covering may cause fire or electric shock. Do not place the product in areas with poor ventilation such as a bookshelf or closet. The increased internal temperature may cause fire.

  • Page 9: Product Specifications

    2. Product specifications 2. Product Specifications 2-1. Product information Model UN40H5100AG Front View * W : Width H : High D : Depth Detail View Front Color Black (Panel) Set with Stand 905.2 x 561.8 x 169.0 mm Dimensions 40H51...

  • Page 10: Product Specification

    DTS Premium Sound / DTS Premium Sound DTS Premium Sound 5.1 3D Sound Auto Volume Leveler Sound Output (RMS) 10Wx2 Speaker Type Down Firing + Full Range Woofer TV SoundConnect Smart TV Smart Hub Samsung SMART TV Smart Interaction Voice Interaction Voice Control...
  • Page 11 2. Product specifications Item UN40H5100AGXPR Smart Interaction Face recognition Motion control Smart Convergence WiFi Direct Tuner/Broadcasting DTV Tuner DVB-T/ISDB-T Analog Tuner Trinorma MHP / MHEG / HbbTV / ACAP / GINGA / OHTV Connectivity HDMI Component In (Y/Pb/Pr) Composite In (AV) 1 (Common Use for Component Y) Ethernet (LAN) Headphone...
  • Page 12 2. Product specifications Item UN40H5100AGXPR Additional Feature Samsung 3D 3D Converter Camera Built-in Instant On N-KIT Quad Core+ Accessibility One Connect (Jack) Digital Clean View Auto Channel Search Auto Power Off Clock&On/Off Timer Sleep Timer BD Wise Plus Caption (Subtitle) ConnectShare™...
  • Page 13 2. Product specifications Item UN40H5100AGXPR Accessory 3D Active Glasses (Included) Remote Controller Model TM1240A Batteries (for Remote Control) Samsung Smart Touch Control (Included) Mini Wall Mount Supported Vesa Wall Mount Supported User Manual E-Manual Power Cable...

  • Page 14: Specifications

    2. Product specifications 2-2-2. Specifications Specifications „ Model UN40H5100AG Item Description Screen Size (Diagonal) 40 inches LCD Panel FHD 60 Hz Display Colors 16.7 M color Display Resolution 1,920 x 1,080 Input Signal Analog 0.7 Vp-p ± 5% positive at 75Ω, internally terminated Input Sync Signal H/V Separate, TTL, P.

  • Page 15: Accessories

    2. Product specifications 2-3. Accessories NOTE • The items’ colors and shapes may vary depending on the model. • Cables not included in the package contents can be purchased separately. • The part code for some accessories may differ depending on your region. Product Code.

  • Page 16: Disassembly And Reassembly

    3. Disassembly and Reassemble 3. Disassembly and Reassembly This section of the service manual describes the disassembly and reassembly procedures for the LED TV. This LED TV contains electrostatically sensitive devices. Use caution when handling these components. WARNING 3-1. Disassembly and Reassembly Disconnect the LED TV from the power source before disassembly.
  • Page 17 3. Disassembly and Reassemble Description Picture Description Screws Remove the screws of rear-cover. 6003-001782 Remove the rear-cover. Remove the screws. 6003-001188 6001-003016 Remove the speakers and power cables.
  • Page 18 3. Disassembly and Reassemble Description Picture Description Screws Remove the LVDS Cable and Panel Drive Cable. Completed disassembly. NOTE Reassembly procedures are in the reverse order of disassembly procedures.

  • Page 19: Troubleshooting

    4. Troubleshooting 4. Troubleshooting 4-1. Troubleshooting Previous Check „ Check the various cable connections first. Check to see if there is a burnt or damaged cable. Check to see if there is a disconnected or loose cable connection. Check to see if the cables are connected according to the connection diagram. Check the power input to the Main Board.

  • Page 20: How To Check Fault Symptom

    4. Troubleshooting 4-2. How to Check Fault Symptom Power cord on. Cause : There did not supply the Check ‘Stand-By A5.3V’ power from SMPS. 5.3V appear at BD210? Measure : Change 10p power cable 0V to A13V (CN202 #3) and SMPS. Set On.
  • Page 21 4. Troubleshooting Location of Parts „ Main Board_Front Detail BD210 CN202 #6 BD917 (B1.15V) CN202 #3 BD911 (B1.5V)

  • Page 22: Factory Mode Adjustments

    4. Troubleshooting 4-3. Factory Mode Adjustments 4-3-1. Detail Factory Option NOTE If you replace the main board with new one, please change the factory option as well. The options you must change are "Type". UN40H5100AGXPR „ Model Name 40" Vendor Panel Code BN95-01875A...

  • Page 23: Entering Factory Mode

    4. Troubleshooting 4-3-2. Entering Factory Mode To enter ‘Service Mode’ Press the remote -control keys in this sequence : • If you do not have Factory remote control Power OFF INFO MENU MUTE Power On • If you have Factory remote control INFO Factory •...

  • Page 24: Factory Data

    4. Troubleshooting 4-3-3. Factory Data Note • : I should not be possible to adjust or change that does not require a change item Black : Adjustment Services for the corresponding Blue : Items that are secured Option „ Factory Menu Name Data Range Remark...
  • Page 25 4. Troubleshooting Factory Menu Name Data Range Remark LNA Support 24Px4 Support ON/OFF BD Wise Support ON/OFF Data Service Support ON/OFF PVR Support ON/OFF CI Support ON/OFF OTA Support General/OFF LEDMotionPlus Support ON/OFF Natural Mode Support ON/OFF Relax Mode Support ON/OFF HDMI/DVI SEL Select LCD/PDP...
  • Page 26 4. Troubleshooting Factory Menu Name Data Range Remark FQ BW 0~10 PH RATE 0~10 PD EN 0~10 PEQ Inx WF Scale Num of Network Stream DP V Size Backend Device ECHO_FS NONE/ECHO_FP/ECHO_FS/PARMA BT_AUDIO_ON_OFF ON/OFF Config_AV_PATH V_HDMI IDENT TYPE 2134 V_HDMI PATH TYPE BACD V_EDID TYPE LCD_HD...
  • Page 27 4. Troubleshooting Control „ Factory Menu Name Data Range Remark EDID EDID ON/OFF ON/OFF EDID WRITE ALL Success EDID WRITE PC … EDID WRITE HDMI Success EDID WRITE HDMI1 … EDID WRITE HDMI2 … EDID WRITE HDMI3 … EDID WRITE HDMI4 …...
  • Page 28 4. Troubleshooting Factory Menu Name Data Range Remark OPTION_NUM Num of ATV Num of SVIDEO Num of PC Num of DVI Num of OPTICAL Link Num of MEDIA Num of Tuner Num of PVR RECORD RF Remocon Support ON/OFF CDD mode …...
  • Page 29 4. Troubleshooting Factory Menu Name Data Range Remark Cloning Shop Option Shop Mode ON/OFF Exhibition Mode ON/OFF 3D Cube ON/OFF Asia Option Sepco 120Hz ON/OFF Unbalance ON/OFF FMTransmitter Support ON/OFF FMTransmitter Carrier ON/OFF AF Level adjust TX Power Level Mono Last Memory ON/OFF H Shaking ON/OFF...
  • Page 30 4. Troubleshooting Factory Menu Name Data Range Remark Speaker cut-off Freq SPDIF PCM Gain -9dB FM M Prescale BTSC Mono Prescale BTSC stereo Prescale SAP Prescale A2 Ident High Thld A2 Ident Low Thld Carrier2 Amp High Thld Carrier2 Amp Low Thld Carrier2 SNR High THR Carrier2 SNR Low THR Audio-IP Test...
  • Page 31 4. Troubleshooting Factory Menu Name Data Range Remark FRC DDR SSC ON/OFF ON/OFF FRC DDR SSC MFR FRC DDR SSC MRR FRC DDR SSC Period FRC DDR SSC Modulation DDR Margin A CTRL_OFFSET_0_3 A CTRL_OFFSET_D B CTRL_OFFSET_0_3 B CTRL_OFFSET_D ND ADJ Support MICOM POWER OFF RF Mute Time 0ms~10ms...
  • Page 32 4. Troubleshooting Factory Menu Name Data Range Remark LNA Status Modulation Code Rate Hier Modulation Frequency Offset Timing Offset PLL Type DEMOD Type TPS Lock RS Lock Firmware Version ISDB-T FFT Size_1 Guard Interval_1 Freq.Offset_1 SNR_1 IF AGC_1 TMCC Lock_1 TS Packet_1 Master Lock_1 A_Modulation_1...
  • Page 33 4. Troubleshooting Factory Menu Name Data Range Remark C_Code Rate_1 C_Timer InterLeave_1 C_Segments Num_1 C_BER_1 „ Factory Menu Name Data Range Remark Test Pattern Pattern Sel OFF/CHESS/VISON1/ VISON2/8COLOR_BAR/RGB_ RAMP/WHITE/RED/GREEN/ BLUE/16GRAY/32GRAY/BLACK/ RGB_COMP Logic Pattern Sel … Logic Level Sel … FRC Pre Test Pattern FRC Post Test Pattern SOC TCON Test Pattern SOC TCON Pattern Level...
  • Page 34 4. Troubleshooting Factory Menu Name Data Range Remark DP MICOM UPGRADE Failure Failure/Success Jump Upgrade Failure Failure/Success MIC PROGRAM UPGRADE Failure Failure/Success Smart Hub Reset ER Count WD Count AR Count WIFI ER Count BT ER Count HDMI Stable Cnt Camera ER Count Power Fail Error Count Select Log Type...
  • Page 35 4. Troubleshooting Factory Menu Name Data Range Remark Sound AMP Failure Failure/Success HDMI Switch IC Failure Failure/Success USB HUB IC Failure Failure/Success WIFI Failure LVDS T-CON/FRC PCB Test Failure Failure/Success MOIP EcoSensor Voltage Device Self Test App Self Test EXT Sound Inspection Woofer Sound Inspection NONE ATV CH Inspection...
  • Page 36 4. Troubleshooting Factory Menu Name Data Range Remark HDMI Sync DE/HV HDMI 3D DET HOT PLUG OFF HOLD TIME DVB CI TS Clock delay TC TS Clock delay S CI Control Buf ON TS Clock delay CPU CAL Data Backup_Copy …...
  • Page 37 4. Troubleshooting Factory Menu Name Data Range Remark 2nd_R_H 2nd_G_H 2nd_B_H White Balance R-Offset G-Offset B-Offset R-Gain G-Gain B-Gain WB_W2_R_Offset WB_W2_B_Offset WB_W2_R_Gain WB_W2_B_Gain WB_N_R_Offset WB_N_B_Offset WB_N_R_Gain WB_N_B_Gain MAG On/Off R1_Gain G1_Gain B1_Gain R2_Gain G2_Gain B2_Gain R3_Gain G3_Gain B3_Gain R4_Gain G4_Gain B4_Gain R5_Gain G5_Gain...
  • Page 38 4. Troubleshooting Factory Menu Name Data Range Remark B6_Gain R7_Gain G7_Gain B7_Gain R8_Gain G8_Gain B8_Gain R9_Gain G9_Gain B9_Gain R10_Gain G10_Gain B10_Gain Advanced „ 4-20...

  • Page 39: White Balance

    4. Troubleshooting 4-4. White Balance 4-4-1. Calibration Into the Factory Mode. Select Menu. ADC/WB Select menu. Select menu. Option Control Debug AV Calibration ADC/WB Comp Calibration Advanced PC Calibration HDMI Calibration 4-4-2. Service Adjustment You must perform Calibration in the Lattice Pattern before adjusting the White Balance. Color Calibration „...
  • Page 40 4. Troubleshooting Method of Color Calibration (AV) „ Apply the NTSC Lattice (N0. 3) pattern signal to the AV IN 1 port. Press the Source key to switch to “AV1” mode. Enter Service mode. Select the “ADC” menu. Select the “AV Calibration” menu. In “AV Calibration Off”...

  • Page 41: Adjustment

    4. Troubleshooting 4-4-3. Adjustment Into the Factory Mode. Select Menu. ADC/WB Select menu. Select menu. Option Control Debug (Low light) (High light) Sub Bright Sub Contrast White Balance ADC/WB R offset R gain Advanced G offset G gain B offset B gain 4-23...

  • Page 42: Software Upgrade

    4. Troubleshooting 4-5. Software Upgrade Software Upgrade can be performed by downloading the. latest firmware from samsung.com to a USB memory device. • Current Version - The software already installed in the TV. Software is represented as ‘Year/Month/Day_Version’. 4-5-1. How to Check the Software Version Use the Main Menu „...
  • Page 43 4. Troubleshooting Use the Factory Mode „ T-NT14LDEUC-xxxx.x Option T-NT14LDEUS-xxxx Control E-Manual : NLDVBEUxH-xxxx Debug EDID SUCCESS CALIB : AV/COMP/PC/HDMI/ Option : 40A6AF0V,EU_UK,5000,NONE ADC/WB Advanced DTP-SDAL-NT14L-MAIN-xxxx-xxxx RFS:"NT14L xxxx" K/20xx-xx-xx KERNEL:xxxx.xxxx,/Onboot: xxxx TCON Version:---- NSP-DTVTD-xxxx Model: UE40H5000 Wireless MAC ---- CIP FAIL Factory Data Ver:xxx EERC Version: xxx NSP-BP-HAL-xxxx...

  • Page 44: How To Upgade Software And Micom

    4-5-2. How to Upgade Software and Micom Insert a USB drive containing the firmware upgrade downloaded from samsung.com into the TV. Please be careful not to disconnect the power or remove the USB drive while upgrades are being applied. The TV will turn off and turn on automatically after completing the firmware upgrade.
  • Page 45 4. Troubleshooting Click the "ENTER" key. Click the "ENTER" key. Wait for upgrade complete. Check the Software Version. 4-27...

  • Page 46: Rear Cover Dimension

    4. Troubleshooting 4-6. Rear Cover Dimension UN40H5100A* „ 244.6 189.1 578.2 221.6 160.7 4-28...

  • Page 47: Wiring Diagram

    5. Wiring Diagram 5. Wiring Diagram 5-1. Wiring Diagram...

  • Page 48: Connector

    5. Wiring Diagram 5-2. Connector Main Board „ CN1201_FHD (to Panel) CN1201_FHD (to Panel) EVEN_TX3+ ODD_TX3+ ODD_TX0- EVEN_TX3- ODD_TX3- FRC_SDA FRC_PWM1 EVEN_TXCLK- ODD_TXCLK+ FRC_SCL EVEN_TXCLK+ ODD_TXCLK- FRC_PWM4 FRC_PWM3 PANEL_13V_PW FRC_PWM2 EVEN_TX2+ ODD_TX2+ PANEL_13V_PW TCON_SDA EVEN_TX2- ODD_TX2- PANEL_13V_PW PANEL_I2C_EN EVEN_TX1+ ODD_TX1+ PANEL_13V_PW BT_SYNC EVEN_TX1-...
  • Page 49 5. Wiring Diagram CN202 (to Power board) CN502_H2 (HDMI2) SW_POWER_OUT HDMI2_RX2+ A13V_PW HDMI2_RXCLK- A13V_PW PWM_DIMMING HDMI2_RX2- A13V_PW HDMI2_RX1+ ARC2_SIGLE A13V_PW UNDER_DRIVER HDMI2_SCL_DDC HDMI2_RX1- HDMI2_SDA_DDC CN402 (FUNCTION) HDMI2_RX0+ MSDA HDMI2_5V KEY2 HDMI2_RX0- HDMI2_HOT_PLUG A3.3V MEY1 HDMI2_RXCLK+ MSCL LED_STB CN302 (SPEAKER) CN1101 (USB1) USB_VSS USB_DP USB_DM...

  • Page 50: Connector Functions

    5. Wiring Diagram 5-3. Connector Functions Connector Function Supply main power and dimming signal from IP board to Main Board. CN202  CNM803 The LVDS signal transfered from Main Board to Panel. CN1201  T-CON...

  • Page 51: Cables

    5. Wiring Diagram 5-4. Cables Function Cable Power Harness (PD - Main) Code No. 40" BN39-01916A BN39-01885W Image LVDS CABLE (Main - panel) Code No. 40" BN96-33236N Image...

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