Keep this manual in a place easily accessible for all users. The contents of this manual are subject to change without notice. Contact Terso Solutions Technical Support if a new manual is needed or if any point in this manual is unclear.
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Risk of shock is present inside the device. The cover should be removed by qualified engineers or service personnel only. Do not use the device outdoors. Exposure to water may lead to current leakage or electric shock. Install the device in stable location. If the installation site is not adequate, injury or damage to device may result from the device tipping over.
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Do not splash water directly onto the device as this may cause electric shock or short circuit. Do not disassemble, repair, or modify this device yourself. Any such work carried out by an unauthorized person may result in fire or injury due to a malfunction. Disconnect the power supply plug if there is something wrong with the device.
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Cautions for Using the Device Never store corrosive materials such as acid or alkali unless the container is completely sealed. • Corrosion may lead to failure of the device in time. • Always close the door firmly. The door open alarm will sound after the door is open for five minutes unless configured otherwise.
GETTING STARTED Components Figure 1: View of Back Panel Location Figure 2: View of Front Panel Location Device Front Device Back Panel Figure 3 Figure 4 A. USB interface jack A. AC circuit breaker B. Pass reader B. Hardware reset C.
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Unpacking the Device Inspection Before unpackaging the device, inspect for any damage that may have occurred during transit. If any damage is present, please contact Terso Solutions Technical Support at +1 888.376.0257. Unpacking • Remove the straps and remove all packaging. Gently position the device in place on the ground.
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Please consult the manufacturer’s documentation for additional instructions on using the temperature controller. Adjusting the settings on the controller will override the factory settings. It is recommended to consult with Terso’s technical support department prior to adjusting controller. Basic Access Process Countertop RFID User Guide, REV3, 8/3/21...
Terso Solutions for processing. The device will not be accessible during the inventory process. Access will then be restored, and the process can be repeated. Device Alarms All device alarms are automatically sent to Terso Solutions. Terso Solutions’ staff may contact on site staff to assist in correcting a potential problem. Alarm Types Door Ajar When the device’s door is left open for longer than one minute, an audible alarm will sound, and the LCD...
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Always disconnect the power supply to the device prior to any repair or maintenance to prevent shock or injury. Cleaning Exterior Cleaning Use a dry cloth to wipe off the outside and inside of device and all accessories. If device outside panels are dirty, clean them with a diluted neutral dishwashing detergent (undiluted detergent can damage the plastic components.
If the device appears to not be operating correctly, check to ensure that it is plugged into a wall outlet and powered on. If further support is needed, contact Terso Technical Support at +1 888.376.0257. Support can also be contacted by visiting http://support.tersosolutions.com.
RFID An acronym for Radio Frequency IDentification. Provides power to Terso electronics to remain operational when the device has RFID BATTERY BACKUP lost electrical power. Indicated by V, Ah, SLA. A radio frequency tag, or label that communicates with the RFID Reader. RFID RFID TAG (OR TAG) tags consist of three major components –...
APPENDIX D: SAFETY CHECKLIST Please fill out this form before servicing and ensure that the unit is properly marked with any applicable markings to denote any hazards inside. Provide this form to the service engineer to keep for safety purposes. SAFETY CHECKLIST Device Contents: Risk of infection...
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Terso; (g) to a Terso Device that has been modified to alter functionality or capability without the written permission of Terso; (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the Terso Device, (i) if any serial number has been removed or defaced from the Terso Device;...
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