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Problem
● No power
Not working
● Brush protected or obstructed
● Dust cup is full of rubbish
Weak suction/
● HEPA filter is full of dust
Trash drops
● Floor brush or electrical tube
down from
tube
● Battery pack is not installed in
No LED light
is shown
when
● The adaptor's connector is not
charging
Not full
● Charging time is not enough
battery
● Battery is aging
after charging
● Large particles or objects
Floor brush
● Blanket resistant strength is too
not working
● The brush roll is entangled by
Please note
A new unit may become hot with a slight plastic odour after running the motor at high
speed for several minutes. This is normal and not a cause for concern.
Possible causes
has been clogged by hair or
large pieces of rubbish
right position
inserted in the charging hole
vacuumed
hard and protected itself.
hair or wire.
Resolutions
● Charging
●
Restart the machine
● Clean the dust cup's rubbish
● Clean or change the HEPA filter
● Clean the floor brush or electrical
tube's inner rubbish
● Install the battery pack in right
position
● Push the adaptor's connector into
the charging hole in right position
● Charge for enough 4-5 hours
● Replace battery
● Clean the floor brush and restart
the machine
● Turn off the machine and take the
floor brush a little high of the
blankets leave some space
between floor brush and
blankets and restart and machine
● Clean the brush from hair, wire or
other things
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