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Frequently Asked Questions
Does the appliance need time to heat up?
Yes. The appliance will preheat automatically
when plugged into an electrical outlet. Preheat
for 3–5 minutes, and then cooking can begin.
How hot does this appliance get?
The temperature range is 325° F–420° F
(163° C–216° C).
How will I know when cooking is complete?
Check your food after 5–7 minutes.
How much meat do I need?
This appliance can hold approximately 6 oz of
meat for an unstuffed burger. Stuffed burgers
use less meat.
Can I make a burger with no filling?
Yes. You will need approximately 6 oz of meat.
Stuffed burgers will use less meat. Never fill the
interior of the appliance above three-quarters
capacity. Refer to the recipe guide for examples
of the amounts of meat used with different fillings.
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PowerXL Burger Express Grill
Why will the appliance not close?
Too much meat was added.
Why does meat spill out of the sides?
Too much meat was added.
Why did I get an unseared or flat burger?
Not enough meat was used.
Why is the burger not crispy?
The appliance sears on one side, so if you flip
the patty halfway during the cooking cycle, you
can get a sear on both sides.
How do I stop operation/cool the appliance?
You must unplug the appliance to stop the
heating process and allow at least 30 minutes
to cool.
What happens if the appliance still does not
work after I have tried all the troubleshooting
suggestions?
Never attempt home repair. Contact Customer
Service and follow the procedures set forth by
the manual. Failure to do so could render your
guarantee null and void.
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PowerXL Burger Express Grill
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