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Troubleshooting
Related Manuals for Toshiba SG-1991
Summary of Contents for Toshiba SG-1991
- Page 1 OWNER S MANUAL 2.4GHz DIGITAL SPREAD SPECTRUM CORDLESS TELEPHONE DIGITAL ANSWERING SYSTEM SG - 1991 The FIRST thing to do after unpacking your new cordless telephone is: CHARGE THE BATTERY ! Please read and follow the few instructions on PAGE 2 BEFORE YOU DO ANYTHING ELSE.
- Page 2 GETTING STARTED: DO THIS FIRST! FIRST, CHARGE THE HANDSET BATTERY! • Set your new phone in an out-of-the-way place near a power outlet where it will not be disturbed. • Plug the AC adaptor into the wall outlet. • Plug the AC adaptor cord into the power jack on the base unit.
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Page 3: Introduction
Toshiba America Consumer Products, Inc., takes pride in presenting the new 2.4 GHz cordless telephone and digital answering system. The Toshiba cordless telephone features a 16-digit x 3-line dot matrix liquid crystal display (LCD) for caller ID on Call Waiting and speed dial programming and calling. -
Page 4: Table Of Contents
TABLE OF CONTENTS Preparation INTRODUCTION ......... .3 Features . - Page 5 Steps for entering names and special characters ....28 If you make a mistake while entering a name ....29 Storing numbers at the base .
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Page 6: Important Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury. 1 Read and understand all instructions. 2 Follow all warnings and instructions marked on the product. 3 Unplug this product from the wall outlet before cleaning. -
Page 7: Save These Instructions
The RBRC Seal The RBRC (contained in our product) indicates that Toshiba America Consumer Products, Inc. (TACP) is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States. The RBRC program provides a convenient alternative to placing used nickel- cadmium batteries into the trash or municipal waste, which is illegal in some areas. -
Page 8: Location Of Controls
LOCATION OF CONTROLS HANDSET Headset jack (Memory) button (page 26 to 32) TALK button (page 18 to 19) button (page 36) L.D./1 (TONE) button (page 21) TONE/ ( ) button (Left arrow button) (page 29 to 31) (Redial/Pause) button RDL/P (page 19, 22) button (page 15 to 16, 40) FUNCTION... -
Page 9: Base Unit
(page 23 to 24) RING TIME switch (2/4TS) (page 42) REC TIME switch (ANN/4/1) (page 43) For purchase of accessories, please call 1-877-644-7373. Rechargeable Battery Pack Toshiba TRB-1981 Part # RC009814 LOCATION OF CONTROLS MEMORY REDIAL/PAUSE FLASH SPEAKER Speed Dial Index Card Part # RC005157 Owner’s manual... -
Page 10: Installation
INSTALLATION SETTING UP THE BASE UNIT (DESK TOP MOUNTING) For setting up the base unit follow the instructions below. Snap the bracket’s tab into the notches on the base. Raise the antenna to vertical position. • Plug the AC adaptor firmly into the base unit and the AC 120V outlet. •... -
Page 11: Setting Up The Base Unit (Wall Mounting)
SETTING UP THE BASE UNIT (WALL MOUNTING) MOUNTING ON A STANDARD WALL PLATE: Insert the bracket’s tabs into the base’s lower tab slots, then press down on the top of the bracket to snap it into the clip slots. Flip the hook tab over so the tab holds the handset. -
Page 12: Charging The Battery Pack
INSTALLATION CHARGING THE BATTERY PACK It is important to charge the battery for 12-16 hours continuously without any interruption before you use the handset for the first time. Black IN USE/ CHARGE Charging contacts Remove the battery cover on the back of the handset by sliding it down. - Page 13 NOTES: • Use only the supplied battery pack (TRB-1981 power source 800mAh, 3.6VDC) • The battery pack is not charged properly if the charging contacts are dirty or tarnished. Clean the contacts occasionally with a dry cloth. After the battery pack is fully charged; Operation While in use (Talk mode) While not in use (Standby mode)
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Page 14: Setting The Tone/Pulse Switch
INSTALLATION Before using the Handset, make sure to read the following instructions. FUNCTION SELECT CHANNEL SETTING THE TONE/PULSE SWITCH Set the TONE/PULSE switch to TONE. Place a call. If the call does not connect with the TONE setting, set the TONE/PULSE switch to PULSE. -
Page 15: Setting Or Canceling The Auto Talk Function
SETTING OR CANCELING THE AUTO TALK FUNCTION If the handset is placed on the base unit, you can answer a call by lifting the handset from the base unit (Auto Talk). If the handset is not on the base unit, you can answer a call by pressing any one of the buttons (Any-key Answer function). -
Page 16: Setting The Area Code
INSTALLATION SETTING THE AREA CODE It is necessary to program your area code so that local calls will be displayed properly on caller ID. Press FUNCTION Press to move the pointer to Area Code. Press SELECT/CHANNEL Enter your 3-digit area code. For example, enter “615.” If you enter a wrong number, press Press SELECT/CHANNEL... - Page 17 USING THE HEADSET AND BELT CLIP (OPTION) For purchase of an optional accessory, please call 1-877-644-7373. HEADSET You can use an optional headset (part#: RC008260) that has a 3/32- inch (2.5mm) plug. NOTES: • The handset's earspeaker and microphone are turned off with a headset connected.
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Page 18: Basic Operation
BASIC OPERATION Before using the Handset and Base, make sure to read the following instructions. TALK TONE/ RDL/P MAKING A CALL Handset On The Base 1) Pick up the handset. 2) Press TALK 3) Listen for the dial tone. 4) Dial the number. 1) Pick up the handset. -
Page 19: Receiving A Call
RECEIVING A CALL With the handset Handset On The Base Pick up the handset (AutoTalk) or press To hang up: Press TALK , or return the handset to the base (Auto Standby). NOTE: To use Any-key Answer and Auto Talk functions, set the Auto Talk to ON (See page 15). -
Page 20: Redial From The Base
BASIC OPERATION REDIAL FROM THE BASE To dial the last number that you called on the base unit: Press SPEAKER Wait for the dial tone. Press REDIAL/PAUSE INTERFERENCE OR STATIC Static interference can be caused by many different things, such as cordless phones in neighboring homes or apartments, microwave ovens, certain kinds of lighting, etc. -
Page 21: Handset Ringer Volume Setting
HANDSET RINGER VOLUME SETTING To adjust the ringer volume, press mode. HANDSET RINGER OFF You can turn off the handset ringer volume. During standby mode or when you set the ringer volume, press and hold ) till “Ringer Off” appears. To resume the Ringer, press BASE RINGER VOLUME SETTING You can turn the ringer sound on or off by sliding the RINGER... -
Page 22: Tone/Pause (Base)
BASIC OPERATION TONE/PAUSE (BASE) To temporarily switch to tone dial (When the base is set to pulse mode) To enter a pause within the dialing sequence 3-WAY CONVERSATION The phone permits 3-way conversation between the handset, base, and outside line. When speaking on the handset Press on the base to join the 3-way conversation. -
Page 23: Intercom
INTERCOM You can use the INTERCOM to have a 2-way conversation between the base unit and handset without tying up the phone line. Or you can use it as a handset locator. INTERCOM FROM HANDSET TO BASE: Press DELETE/INTCOM and BASE beeps. The LCD displays the following message: Press SPEAKER... -
Page 24: Transferring An Incoming Call
BASIC OPERATION • If DELETE/INTCOM button is pressed while talking on an outside line, this line is put on hold and the intercom can be used between the handset and the base unit. Moreover, if the calling side (either the base unit or the handset which initiated the intercom) quits the intercom conversation by pressing TALK button, the line put on hold by the calling side is... -
Page 25: Handset Locator
HANDSET LOCATOR You can locate the handset or page the handset user with a beep from the base. Press button on the base. INTCOM To stop paging, press MONITORING AROUND THE BASE You can monitor the room where the base unit is located using the handset. -
Page 26: Memory Dialing
MEMORY DIALING You can store up to 30 telephone numbers (20 on the handset and 10 on the base unit). NOTES: • Always press a button within 20 seconds or the phone will return to standby. • If you press a wrong button, an error tone sounds and the handset returns to standby mode. - Page 27 Press SELECT/CHANNEL To enter a name, use the number keys. • See the steps for storing names and special characters. (see page 28) • If a name is not required, go to step 5. Press SELECT/CHANNEL Enter a telephone number to be stored. NOTES: •...
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Page 28: Steps For Entering Names And Special Characters
MEMORY DIALING STEPS FOR ENTERING NAMES AND SPECIAL CHARACTERS Refer to the letters on the number buttons to select the desired letter. Each button selects a character as shown below. Keys For example, to enter “ Pick up the handset and press and hold sounds. -
Page 29: If You Make A Mistake While Entering A Name
Press five times. When finished, press Press stored. Press SELECT/CHANNEL IF YOU MAKE A MISTAKE WHILE ENTERING A NAME to move the cursor to the incorrect character. Press to erase the wrong entry, then enter the correct character. To DELETE delete all characters, press and hold STORING NUMBERS AT THE BASE Press... -
Page 30: Dialing A Stored Number At The Handset
MEMORY DIALING DIALING A STORED NUMBER AT THE HANDSET Pick up the handset and press Press or enter a two-digit number (01-20) to display the desired destination. NOTES: • When you press SELECT/CHANNEL telephone number. • When the stored phone number has 14 or more digits, ➡... -
Page 31: Editing And Deleting Stored Numbers At The Handset
EDITING AND DELETING STORED NUMBERS AT THE HANDSET You can delete a number or simply store another one in its place. When you store a new phone number, the data stored in that memory location is deleted automatically. Pick up the handset and press and hold The confirmation tone sounds. -
Page 32: Deleting Stored Numbers At The Base Unit
MEMORY DIALING DELETING THE STORED DATA (1) Press to move the pointer to select (2) Press DELETE SELECT is selected: a confirmation tone sounds and the number is erased. is selected: the LCD returns to the “ ” display. (3) Press , or return the handset to the base unit. -
Page 33: Caller Id/Call Waiting
CALLER ID/CALL WAITING VOL/RING TALK L.D./1 FUNCTION NOTES • Before you can take advantage of the Caller ID and Call Waiting features, you must subscribe to these services from your local telephone company. • Name and number caller ID only work in conjunction with service provided by your local telephone company. -
Page 34: Searching Caller Id Memory
SEARCHING CALLER ID MEMORY To review who has called, follow the steps below. The caller ID memory retains a listing of the 50 most recent callers. Pick up the handset and press If new caller ID data does not exist: If there is new caller ID data: Press to display the latest incoming call. -
Page 35: Editing Caller Id Data
CALLER ID/CALL WAITING EDITING CALLER ID DATA You can edit the Caller ID data. Pick up the handset and press repeatedly to display the Caller ID data you want to edit. Press for a long distance call prefix “1” and L.D./1 for area code setting and cancellation. -
Page 36: Transfering Cid Number To Memory
TRANSFERING CID NUMBER TO THE MEMORY Pick up the handset and press to indicate the number you want to store in the memory. Press Enter a two-digit number (01-20) or press to select memory location. Press SELECT/CHANNEL ID data is stored. Press If you select a memory location which is already stored: Press to select “... -
Page 37: Deleting Caller Id Data
CALLER ID/CALL WAITING DELETING CALLER ID DATA DELETE INDIVIDUAL CALLER ID DATA: Pick up the handset and press to display the caller ID number you want to delete from the memory. Press DELETE Press to select Press SELECT/CHANNEL select “ , ”... -
Page 38: Call Waiting
CALL WAITING "Caller ID" and "Call waiting" are separate services. CIDCW (Caller ID on Call Waiting) performs the same as regular Caller ID on a call waiting number. You must subscribe to the CIDCW services before you can use the following features. The "Call waiting" service can also be used independently. -
Page 39: Call Waiting Options
CALLER ID/CALL WAITING CALL WAITING OPTIONS Your phone gives you new options for call waiting. At the touch of a button, you can ask callers to hold, drop them, or conference them into your current call. You may be required to subscribe to a call waiting and call waiting options to use these features. - Page 40 The options you can choose are shown below: Option Ask to Hold Tell Busy Answer / Drop 1 Conference Drop First Drop Last NOTES: • When using each of the options listed above, an extra charge might apply. • Not all options are available in all areas. Check with your local telephone company for details.
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Page 41: Setting The Answering Machine
SETTING THE ANSWERING MACHINE TIME DELETE GREETING REPEAT SETTING THE NUMBER OF RINGS RING TIME REC TIME 2/4/TS ANN/4/1 RING TIME switch TS (TOLL SAVER MODE): The phone answers at the second ring when there are new messages, and the fourth ring when there are no new messages. When you check the message from the outside phone, hang up if you hear the third ring to save the toll charge. -
Page 42: Setting The Answering Machine
SETTING THE ANSWERING MACHINE SETTING THE RECORDING TIME RING TIME REC TIME 2/4/TS ANN/4/1 REC TIME switch ANN (Announce Only): If you set the switch to ANN, the selected OGM will be announced and no message will be accepted. The LED display shows "A". -
Page 43: Setting The Pin Number
SETTING THE ANSWERING MACHINE SETTING THE PIN NUMBER To access your answering machine when you are away from home, you need to identify yourself with a Personal Identification Number (PIN). You can select any two digit number between 00 and 99 as your PIN. -
Page 44: Using The Answering Machine
USING THE ANSWERING MACHINE ANSWER GREETING TURNING THE ANSWERING MACHINE ON & OFF Press to turn the answering machine on. The number of ANSWER messages appears on the LED display. The greeting message will be played and you hear a long beep. To turn the answering machine off, press off. -
Page 45: Checking And Switching Greeting Message
USING THE ANSWERING MACHINE CHECKING AND SWITCHING GREETING MESSAGE You can check the message and switch from the Pre-recorded message to the user greeting message. Press in the standby mode. GREETING The current greeting message will be played. During playback, press message. -
Page 46: Deleting Recorded Messages
USING THE ANSWERING MACHINE DELETING RECORDED MESSAGES To delete all messages: Press and hold DELETE messages. If there are messages that you have not listened to, an error tone sounds and the messages will not be deleted. To delete individual messages: During playback of the message you want to delete, press The message is deleted and the next message will be played. -
Page 47: Leaving A Memo Message
USING THE ANSWERING MACHINE LEAVING A MEMO MESSAGE You can use the base unit to record a memo (up to 10 minutes), as a reminder to yourself or as a message for someone else in the household. A memo is stored and played back like any other incoming message, and the LED display will blink to indicate that a message has been received. -
Page 48: Calling In From A Remote Location
USING THE ANSWERING MACHINE CALLING IN FROM A REMOTE LOCATION You can retrieve messages or change answering machine settings by calling your phone from a touch-tone phone. Even if the answering machine has been left off, you can still access it by turning it on first. IF THE ANSWERING MACHINE IS OFF: Let the phone ring at least 10 times. -
Page 49: Table Of Commands
USING THE ANSWERING MACHINE TABLE OF COMMANDS OPERATION To repeat an incoming message; (during playback) To playback an incoming message (up to 4 minutes) To skip to the next message (during playback) To delete individual messages (during playback) To stop operation To turn the answering system on To record a memo message (up to 4 minutes) -
Page 50: Troubleshooting
Should any problem occur with the unit, use the following simple tests to determine whether or not servicing is required. PROBLEM The handset battery • The charging contacts of the handset and base are not clean. pack does not charge. •... -
Page 51: Troubleshooting
TROUBLESHOOTING PROBLEM The handset does not • The ringer volume is set to OFF. ring. CHARGE LED will not • The charging contacts of the handset and the base are light when the handset is placed on the base. • The AC adaptor of the base unit is disconnected. •... - Page 52 PROBLEM The answering • The recording capacity is full. → Delete some or all of the recorded messages. machine does not answer the call. Answering machine • No message is recorded. → This is normal. does not play. The messages are not •...
- Page 53 CALLER ID CORDLESS TELEPHONE DIGITAL ANSWERING SYSTEM Setting the Tone/Pulse Switch GUIDE SG-1991 Set the TONE/PULSE switch to TONE. Read the Owner’s Manual for details. Place a call. If the call does not connect with the TONE setting, set the...
- Page 54 CALLER ID CORDLESS TELEPHONE RÁPIDA DIGITAL ANSWERING SYSTEM Ajuste del selector de tono/pulso SG-1991 Ajuste el selector TONE/PULSE a TONE. Para los detalles, lea el manual de instrucciones (en inglés). Realice una llamada. Si la llamada no se conecta con el ajuste en TONE, INSTALACIÓN DE LA UNIDAD BASE...
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Page 55: Warranty/Service
If the unit is still in warranty, the remainder of the warranty period will also be null and void. It is the responsibility of users requiring service to report the need for service to the Toshiba dealer. - Page 56 TELEPHONE/TELEPHONE ANSWER MACHINE LIMITED WARRANTY Toshiba America Consumer Products, Inc. (“TACP”), and Toshiba Hawaii, Inc. (“THI”), make the following limited warranties. These limited warranties extend to the original consumer purchaser or any person receiving this set as a gift from the original consumer purchaser and to no other purchaser or transferee.
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Page 57: Remote Operation Cards
(# and number) by pressing the keypad. To playback incoming and memo messages, press #2. To skip, press #3 OPERACIONES POR CONTROL REMOTO SG-1991 Llame a su teléfono desde un teléfono de teclado. Después que su teléfono conteste, introduzca # y el código de seguridad (PIN) presionando cada dígito durante 1 segundo como... - Page 58 REMOTE OPERATION CARDS WHILE PLAYING THE OGM, KEY-IN MESSAGE MESSAGE REPEAT PLAYBACK RECORD STOP/ MESSAGE DELETE OPERATION STOP (during playback) GREETING MEMO RECORD RECORD ROOM MONITOR REMOTE ACCESS DURANTE LA REPRODUCCIÓN DEL MENSAJE DE CONTESTACIÓN, PRESIONE REPETICIÓN DE REPRODUCCIÓN MENSAJE DE MENSAJE BORRADO DE DETENCIÓN DE...
- Page 59 We suggest you record the following information and retain for your records along with your bill of sale or equipment document. Model no. Purchase date Dealer address © 2001 TOSHIBA AMERICA CONSUMER PRODUCTS, INC. UCZZ01746BA RC009822 Serial no. Dealer Printed in China...