Frequently Asked Questions - Traeger Tailgater Use & Care Instructions Manual

FREQUENTLY ASKED QUESTIONS

Question
Verify power at the
electrical outlet.
DANGER! Turn
Why won't
the Main Power
my grill
switch OFF (O)
ignite?
and disconnect
the power cord.
Check the draft inducer fan and the auger drive motor for operation. If both are operating, then
the hot rod needs to be replaced. If one or both are not operating, contact Traeger's VIP-365
Customer Service (see page 27) for additional troubleshooting help or to place an order.
Verify that there are pellets in the pellet hopper. If this is the initial firing or the grill has run
out of pellets, allow sufficient time for the pellets to travel from the pellet hopper to the firepot
(can take up to 7 minutes).
Initiate start-up.
See "Initial Firing
Instructions" section
on page 11.
If the auger drive motor is operating (check the small fan blade on the back of the motor),
the problem is in the digital control, which will need to be replaced. Contact your Traeger
dealer or Traeger's VIP-365 Customer Service (see page 27) to place an order.
Why are no
pellets being
delivered
into the
If the auger drive
firepot?
motor is not
operating but the
draft inducer fan
is operating, then
the problem is in
the auger system,
which will need to
be checked.
24
If the power cord is connected to a GFCI (ground fault circuit
interrupter), check and reset if necessary.
Initiate start-up. If ignition does not occur, proceed to next answer.
Remove the control and check the fuse on back. Replace the fuse if
blown. Reinstall the control.
If there are still no pellets in the firepot, proceed to next answer.
With the Main Power switch OFF (O), locate the small fan blade on the
back of the auger drive motor.
CAUTION! While watching the fan blade, turn the Main Power
switch ON (I). If the fan blade does not turn, turn the Main Power
switch OFF (O). This indicates a defective auger drive motor, and
it will need to be replaced. Contact your Traeger dealer or Traeger's
VIP-365 Customer Service (see page 27) to place an order.
If the fan blade turns a bit and then stops, continue watching and turn
the Main Power switch OFF (O). If the fan blade unwinds slightly, this
indicates a jam in the auger system which will need to be cleared.
DANGER! Turn the Main Power switch OFF (O) and disconnect the
power cord. Remove the pellets from the pellet hopper. Check for
foreign objects and wet or decomposed pellets, both of which can cause
a jam in the auger system. The auger will need to be removed to clear
a jam in the auger system. See "How do I remove the auger if it jams?"
Answer