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Control Panel ....................19 Preparing the Wash Load ................22 Adding Detergents and Softeners ..............22 Programme Table ....................26 Extra Options and Functions ................30 SMART FUNCTIONS LG ThinQ Application ..................36 Smart Diagnosis ....................38 MAINTENANCE Cleaning After Every Wash................39 Cleaning the Appliance Periodically ..............39 TROUBLESHOOTING...
global_main.book.book Page 3 Friday, May 13, 2022 4:17 PM SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below.
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global_main.book.book Page 4 Friday, May 13, 2022 4:17 PM SAFETY INSTRUCTIONS • Children should be supervised to ensure that they do not play with the appliance. • If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
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global_main.book.book Page 5 Friday, May 13, 2022 4:17 PM SAFETY INSTRUCTIONS • This appliance is equipped with a power cord having an equipment- earthing / grounding conductor (earthing pin) and a grounding power plug. The power plug must be plugged into an appropriate outlet socket that is installed and earthed / grounded in accordance with all local codes and ordinances.
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• Do not touch the door during a high temperature programme. • In case of a water leak from the appliance or flood, disconnect the power plug and contact the LG Electronics customer information centre. • Turn off water taps to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur.
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• Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
global_main.book.book Page 8 Friday, May 13, 2022 4:17 PM INSTALLATION INSTALLATION Parts and Specifications NOTE • Appearance and specifications may change without notice to improve the quality of the appliance. Front View Rear View Control Panel Power Plug Detergent Dispenser Drawer Transit Bolts Drum Drain Hose...
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Page 9 Friday, May 13, 2022 4:17 PM INSTALLATION Specifications Model FV7V11W4 Power Supply 220‒240 V~, 50 Hz Product Weight 70 kg Dimension(mm) D’’ D’ 1100...
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global_main.book.book Page 10 Friday, May 13, 2022 4:17 PM INSTALLATION Accessories Cold Supply Hose Anti–slip Sheets*1 Spanner Elbow Bracket for Securing Drain Hose Caps for Covering Transit Bolt Holes Tie Strap*1 *1 The included accessories vary depending on the model you purchased.
global_main.book.book Page 11 Friday, May 13, 2022 4:17 PM INSTALLATION Installation Place Index Clearance (mm) Requirements Before installing the appliance, check the following information to make sure that the appliance should be installed in a correct place. WARNING Installation Location •...
INSTALLATION grounded/earthed in accordance with all local NOTE codes and ordinances. • You can purchase rubber cups (part No. 4620ER4002B) from the LG service centre. Unpacking the Appliance Lifting the Appliance Off the Ventilation Foam Base • Make sure that air circulation around the...
global_main.book.book Page 13 Friday, May 13, 2022 4:17 PM INSTALLATION Starting with the bottom two transit bolts • If the appliance rocks when pushing the top use the spanner (included) to fully loosen all plate of the appliance diagonally, adjust the feet transit bolts by turning them counterclockwise.
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Failure to do so may cause vibration or noise. • Do not install the washing machine on a plinth, stand or elevated surface unless it is manufactured by LG Electronics for use with this model. Using Anti-Slip Sheets This feature may vary depending on the model purchased.
Water Tap NOTE Connecting Screw-Type Hose to Tap with Thread • Additional anti-slip sheets are available at LG Screw the supply hose connector onto the water Electronics service centre. supply tap. Connecting the Water...
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global_main.book.book Page 16 Friday, May 13, 2022 4:17 PM INSTALLATION Remove the guide plate if the tap is too large Remove the guide plate if the tap is too large to fit the adapter. to fit the adapter. Push the adapter onto the end of the tap so Push the adapter onto the end of the tap so that the rubber seal is connected to be that the rubber seal is connected to be...
global_main.book.book Page 17 Friday, May 13, 2022 4:17 PM INSTALLATION Connecting the Hose to the • Securing the drain hose correctly will protect the floor from damage due to water leakage. Appliance Screw the supply hose to the water inlet valve on the back of the appliance.
global_main.book.book Page 18 Friday, May 13, 2022 4:17 PM OPERATION OPERATION Operation Overview • Add the proper amount of detergent to the detergent dispenser. If desired, add bleach or fabric softener to the appropriate areas of Using the Appliance the dispenser. Before the first wash, select the Cotton wash programme and add a half amount of the Turn on the appliance.
• This allows you to select an additional programmes and will light when selected. Remote Start With the LG ThinQ app, you can use a smartphone to control your appliance remotely. • In order to use this function, refer to SMART FUNCTIONS.
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global_main.book.book Page 20 Friday, May 13, 2022 4:17 PM OPERATION Description Customizing Washing Programme Buttons Use these buttons to adjust the water temperature or spin speed settings for the selected programme. • The current settings are shown in the display. •...
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global_main.book.book Page 21 Friday, May 13, 2022 4:17 PM OPERATION Description AI DD • AI DD provides the appropriate drum rotation actions after load sensing is completed. • is activated when the Cotton, Mixed Fabric, and Easy Care programmes are selected and operated.
global_main.book.book Page 22 Friday, May 13, 2022 4:17 PM OPERATION Preparing the Wash Load NOTE Sort the wash load for best washing results, and • The dashes under the symbol give you then prepare the clothes according to the symbols information about the type of fabric and the on their care labels.
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global_main.book.book Page 23 Friday, May 13, 2022 4:17 PM OPERATION detergents that are suitable for Drum (front • Part load: 1/2 of the normal amount. load) type washers. • Minimum load: 1/3 of full load. • If too many suds occur, reduce the detergent amount.
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global_main.book.book Page 24 Friday, May 13, 2022 4:17 PM OPERATION • The ezDispense drawer has two CAUTION compartments. Put the liquid detergent into the right hand side compartment and the • Close lid and cover of the compartment securely liquid fabric softener or liquid detergent into before use.
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global_main.book.book Page 25 Friday, May 13, 2022 4:17 PM OPERATION Open the detergent dispenser drawer. NOTE • The manual dispenser cannot be used for dispensing pre-wash detergent. • When adding detergent tablets and water softener, be sure to turn off the ezDispense function.
global_main.book.book Page 26 Friday, May 13, 2022 4:17 PM OPERATION Programme Table Washing Programme Cotton 40 ℃ (Cold to 95 ℃) Max. Load: Rating Description Washes normally soiled clothes by combining various drum motions. Cotton+ 60 ℃ (40 ℃ to 60 ℃) Max.
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global_main.book.book Page 27 Friday, May 13, 2022 4:17 PM OPERATION Hand/Wool 30 ℃ (Cold to 40 ℃) Max. Load 2 kg Description Washes hand-washable and machine-washable delicate clothes such as washable wool, lingerie, dresses etc. • Use detergent for machine washable woolens Sportswear 40 ℃...
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global_main.book.book Page 28 Friday, May 13, 2022 4:17 PM OPERATION NOTE • Rinse+, Delay End and Add Item options can be selected for every washing programme in this table. Programme Steam TurboWash Pre Wash Intensive Cotton Cotton+ TurboWash 39 Mixed Fabric Easy Care Silent Wash Allergy Care...
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global_main.book.book Page 29 Friday, May 13, 2022 4:17 PM OPERATION Spin Speed Programme Default Available Delicates 800 rpm Up to 800 rpm Hand/Wool 800 rpm Up to 800 rpm Sportswear 800 rpm Up to 800 rpm Speed 14 400 rpm Duvet 1000 rpm Up to 1000 rpm...
global_main.book.book Page 30 Friday, May 13, 2022 4:17 PM OPERATION Extra Options and Press the Power button. Functions Add detergent. You can use the extra options and functions to customize the programmes. Select a washing programme. Customizing a Washing Programme Customize the washing programme (Temp., Spin, Rinse+ and Intensive) as necessary.
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global_main.book.book Page 31 Friday, May 13, 2022 4:17 PM OPERATION Follow the next steps to use a special Open the door after it unlocks itself and add or remove necessary clothing items. option. Press the Power button. Close the door and press the Start/Pause button.
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global_main.book.book Page 32 Friday, May 13, 2022 4:17 PM OPERATION Using the ezDispense Changing Dispense Level for a Single Load Use the Dispenser 1 and Dispenser 2 buttons to set up and control the ezDispense function. Press the Power button. Turn the knob to select the desired cycle.
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global_main.book.book Page 33 Friday, May 13, 2022 4:17 PM OPERATION • The Delicates, Hand/Wool, Sportswear, and NOTE Tub Clean cycles turn the ezDispense function off by default. • If you set both dispensers for liquid detergent, you can not use the liquid softener dispenser for liquid softener.
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global_main.book.book Page 34 Friday, May 13, 2022 4:17 PM OPERATION Press and hold the Dispenser 1 and Dispenser Press the Dispenser 1 or Dispenser 2 button 2 buttons at the same time for 3 seconds to to select the compartment to be cleaned up. save the changes.
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global_main.book.book Page 35 Friday, May 13, 2022 4:17 PM OPERATION • Press and hold the TurboWash and Pre Wash buttons simultaneously for 3 seconds to deactivate/activate this function.
Page 36 Friday, May 13, 2022 4:17 PM SMART FUNCTIONS SMART FUNCTIONS LG ThinQ Application notifications on a smartphone. The notifications are triggered even if the LG ThinQ application is off. The LG ThinQ application allows you to communicate with the appliance using a smartphone.
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Use a smartphone to control your appliance wireless router manual. remotely. You can also monitor your cycle • LG ThinQ is not responsible for any network operation so you know how much time is left in the connection problems or any faults, cycle.
To obtain the source code that is contained in this diagnosis method. product, under GPL, LGPL, MPL, and other open • Launch the LG ThinQ application and select the source licenses that have the obligation to disclose Smart Diagnosis feature in the menu. Follow...
global_main.book.book Page 39 Friday, May 13, 2022 4:17 PM MAINTENANCE MAINTENANCE WARNING • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death. •...
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global_main.book.book Page 40 Friday, May 13, 2022 4:17 PM MAINTENANCE Run this function once a month (or more often if appliance. Clean the inlet filter every six months or needed) to reduce build-up of detergent and so, or more often if the water is very hard or softener and other residue.
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global_main.book.book Page 41 Friday, May 13, 2022 4:17 PM MAINTENANCE Cleaning the ezDispense Open the cover cap and pull out the drain tube. Drawer Clean the ezDispense compartments every time you refill the detergent/softener or change to a new type of detergent/softener. Remove and clean the detergent dispenser drawer once or twice a month.
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global_main.book.book Page 42 Friday, May 13, 2022 4:17 PM MAINTENANCE • Rinse the drawer in warm water to dissolve Wipe off any moisture with a dry towel or cloth the detergent residue or softener scale. after cleaning. • Use a soft cloth or brush to remove any residue.
Operation of your appliance can lead to errors and malfunctions. The following tables contain possible causes and notes for resolving an error message or malfunction. It is recommended to read the tables carefully below in order to save your time and money that may cost for calling to LG Electronics service centre.
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• Check and clean the drain filter. Door sensor malfunctions. dE dE1 dEz dE4 DOOR ERROR • Please call LG service centre. You can find your local LG service centre phone number in the warranty card. This is a control error. CONTROL ERROR •...
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global_main.book.book Page 45 Friday, May 13, 2022 4:17 PM TROUBLESHOOTING ezDispense Error Messages Symptoms Possible Cause & Solution The amount of liquid detergent in the detergent compartment did not E d1 decrease. ezDispense ERROR 1 After putting the detergent into the detergent compartment, it was left for a long time and the detergent hardened.
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global_main.book.book Page 46 Friday, May 13, 2022 4:17 PM TROUBLESHOOTING Symptoms Possible Cause & Solution Thumping sound Heavy clothes may produce a thumping sound. This is usually normal. • If the sound continues, the appliance is probably out of balance. Stop and redistribute the clothes.
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global_main.book.book Page 47 Friday, May 13, 2022 4:17 PM TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance does not Door is open. operate. • Close the door and make sure that nothing is caught under the door preventing it from closing completely. Circuit breaker/fuse is tripped/blown.
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global_main.book.book Page 48 Friday, May 13, 2022 4:17 PM TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance does not Kinked drain hose. drain water. • Ensure that the drain hose is not kinked. Drain located higher than 1 m above the floor. •...
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global_main.book.book Page 49 Friday, May 13, 2022 4:17 PM TROUBLESHOOTING Symptoms Possible Cause & Solution Staining Clothes were not properly sorted. • Always wash dark colours separately from light colours and whites to prevent discoloration. • Never wash heavily soiled items with lightly soiled items. Wrinkling Appliance is not unloaded promptly.
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global_main.book.book Page 50 Friday, May 13, 2022 4:17 PM TROUBLESHOOTING ezDispense Symptoms Possible Cause & Solution Refill Alarm continues Detergent/softener has built up on the fluid level sensor. to display when • Open the compartment covers and clean the insides of the ezDispense detergent/softener is compartments with warm water.
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• Find the Wi-Fi network connected to your smartphone and remove it, then not connected to the register your appliance on LG ThinQ. Wi-Fi network. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance using the Wi-Fi network.