Castelle FaxPress Getting Started Manual

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FaxPress
The Integrated Network Fax Server
Getting Started Guide

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Summary of Contents for Castelle FaxPress

  • Page 1 FaxPress ™ The Integrated Network Fax Server Getting Started Guide...
  • Page 2: Important Notice

    Trademarks of Microsoft, Inc. All product names are U.S. Registered Trademarks or trademarks of their respec- tive owners. Castelle makes no representations or warranties with respect to the contents or use of this manual, and specifi- cally disclaims any express or implied warranties on merchantability or fitness for any particular purpose. Cas- telle reserves the right to change, without notice, product offerings or specifications and the information in this document.
  • Page 4: Table Of Contents

    Contents Overview _______________________________________________________________________ 4 Introduction _____________________________________________________________________ 5 Package Contents _____________________________________________________________ 5 About the Castelle FaxPress 9.x CD-ROM __________________________________________ 5 FaxPress Server Setup ____________________________________________________________ 6 Operating System Requirements _________________________________________________ 6 Required Setup Procedures _____________________________________________________ 6 Optional Setup Procedures ______________________________________________________ 7 FaxPress 9.x Product Activation Key ______________________________________________ 8 FaxPress 9.x Documentation _______________________________________________________ 10...
  • Page 5: Overview

    Overview This Guide describes: • FaxPress 9.x package and CD-ROM contents • FaxPress 9.x Server setup requirements and procedures • Enabling FaxPress 9.x with the Activation Key • FaxPress 9.x documentation • Castelle Support Resources • FaxPress Customer support agreement and conditions •...
  • Page 6: Introduction

    The information here is excerpted from the Introducing the FaxPress and Installing the Server sections of the FaxPress Administrator Guide (online or printed). Use this guide to get started, then refer as needed to the elec- tronic Administrator Guide included on the FaxPress 9.x CD-ROM. For FaxPress documentation details, see FaxPress 9.x Documentation on page 10...
  • Page 7: Faxpress Server Setup

    Power on the FaxPress. For all FaxPress servers other than the SBE and 2500, simply connect the power cord to the FaxPress and plug it into a grounded outlet. If your FaxPress unit is an SBE or 2500, it has an external power supply (brick);...
  • Page 8: Optional Setup Procedures

    Install the FaxPress 9.x Server Software (requires a Windows NT or Novelle Master File Server). The Fax- Press unit and the FaxPress’ Master File Server will each require a static IP address. To start the installation process, insert the FaxPress 9.x Installation CD-ROM in your workstation or server. The FaxPress server software installation procedure will vary depending upon your operating system and server hardware.
  • Page 9: Faxpress 9.X Product Activation Key

    FaxPress 9.x Product Activation Key The FaxPress server's FaxPress 9.x software must be activated with a Product Activation Key. This Key is deter- mined by your FaxPress unit's serial number. Castelle provides three ways to access the Activation Key Request page and obtain your FaxPress unit's key code: •...
  • Page 10 Follow the directions in the Request page to receive your unit’s Key code. Write this code down exactly as it is given to you, or select the Key code and copy it (Ctrl-C). Close the Web Browser. In the Product Activation Key dialog box, select the Activate Product radio button, then enter or paste in (Ctrl-V) the 16-digit Activation Key code exactly as given in the Activation Key field.
  • Page 11: Faxpress 9.X Documentation

    F1 in the FaxPress application (online help). Certain sections of the FaxPress application are also context-sensitive. • on the Web. If your workstation has an Internet connection and the FaxPress client installed, you can access this documentation right from your desktop by going to Start>Programs>FaxPress>Documents on Web http://www.castelle.com/support/documentation...
  • Page 12: Castelle Resources

    Castelle International Sales Main: (408) 852-8000 Technical Support To qualify for technical support, your FaxPress must be registered with Castelle. For more information about product registration, visit Castelle's Customer Services web page at: http://www.castelle.com/support Technical support is available by mail, fax, e-mail, or phone from 6am to 5PM Pacific Standard Time.
  • Page 13: Web Site

    Web Site The Castelle web site provides a point of departure for a variety of information. Information regarding the following topics is available at • FaxPress Server Hardware and Software • Sending, Receiving and Managing Faxes • Castelle Internet Faxing (CIF) •...
  • Page 14: Faxpress Support Agreement

    Subject to Castelle's Terms and Conditions, upon Castelle's receipt of a completed Web-based Product Registra- tion Form for the FaxPress Product ("Product"), Castelle will provide you ("Customer") with the following sup- port services for the Product at no charge ("Standard Support"):...
  • Page 15 Out of Warranty Repair If your Product is out of warranty and requires service, you can call Castelle's Sales Department at 1-800- 289-7555 or email us at sales@castelle.com for a price quote to repair your defective unit. Castelle warrants the repaired part and labor for a period of ninety (90) days.
  • Page 16: Faxpress Support Services Terms And Conditions

    Software that are made generally available by Castelle to its customers who are entitled to receive Support Services. "Updates" means one (1) copy of minor Software patches that are made generally available by Castelle to its customers who are entitled to receive Support Services.
  • Page 17 (iii) maintenance or support of operating system software. Castelle does not provide a Product on loan. Supported Versions of Software Upon the release of new Software, Castelle will continue to support the two major releases prior to the new release as follows: The release immediately prior to the new release will be supported indefinitely.
  • Page 18 Force Majeure Castelle shall not be liable for any loss, damage, or penalty resulting from delay due to causes beyond its con- trol, including, without limitation, delays by it suppliers or acts of God. No Assignment Customer shall not assign, delegate, subcontract or transfer any portion of it rights, duties or obligations under these terms and conditions and any attempt to do so will be void.
  • Page 19: License Agreement

    CASTELLE FAXPRESS Network Fax Server Software LICENSE. 1. GRANT OF LICENSE. Castelle grants to you ("Licensee") the right to use one (1) copy of the enclosed Cas- telle software program (the "SOFTWARE") for one (1) FaxPressTM ("Product") in either a Windows, Novell NetWare, Citrix or Linux network environment.
  • Page 20: Customer Remedies

    U.S.A. for al purposes under this Agreement. Should you have any questions concerning this Agreement, or if you desire to contact Castelle for any reason, please write or email to: Castelle Customer Service, 855 Jarvis Drive, Suite 100, Morgan Hill, CA 95037, or to support@castelle.com.
  • Page 21 Getting Started Guide...
  • Page 22 License Agreement...
  • Page 24 61-1323-001...

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