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ERA TOUCHKEY User Manual

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Smarter Handle
USER GUIDE

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Summary of Contents for ERA TOUCHKEY

  • Page 1 Smarter Handle USER GUIDE...
  • Page 2 Here if you need us Your ERA product is designed to be up and running in minutes, but if you do need help there are lots of handy videos and information available on our website.

  • Page 3: Table Of Contents

    Inserting the batteries in your new TouchKey Factory re-set the device (required for a new lock or new owner) Create account and add TouchKey Add TouchKey to an existing ERA Smart Home account Adding a fingerprint Unlocking the fingerprint sensor (if required)
  • Page 4 Inserting Batteries Remove battery cover by sliding Insert 4 x NEW Panasonic CR123 it away from the hinges. batteries and the lock will “beep” once.* *Depending on the orientation of your door, you may have a left or right handle installed. The orientation of the batteries within the battery compartment will differ for each.

  • Page 5: Factory Re-Set The Device (Required For A New Lock Or New Owner)

    5 seconds. Release pin, you will hear a “beep” An LED light on the external handle and your TouchKey will reboot. will start flashing BLUE after reboot, to confirm the product has been reset.

  • Page 6: Create Account And Add Touchkey

    Create account and add TouchKey XXXX A verification code will be sent to your registered Download the ERA e-mail account. Open the App and create Smart Home App (iOS Enter the code into the an account by completing or Android). Turn on App when prompted.
  • Page 7 Adding TouchKey to an existing ERA Smart Home account Select Product ERA TouchKey Open the ERA Smart Turn on Bluetooth in Select TouchKey from the Home App (iOS or your phone settings. menu. Press "Add". Android). Connect to your TuchKey...

  • Page 8: Adding A Fingerprint

    Settings Select Product TouchKey Name ERA TouchKey Fingerprints Auto Unlock Audio Settings Delay Interval Open the ERA Smart Select TouchKey. Open TouchKey settings Home App (iOS or Android). Add Fingerprints To add fingerprint just tap on Settings the start button and follow...
  • Page 9 To name, edit or remove a ADMIN Once the fingerprint is fingerprint click the 3 small Test a fingerprint works by added into the TouchKey dots to the right of the closing the App and placing it will be listed in the relevant fingerprint (useful the stored fingerprint on fingerprints section.

  • Page 10: Unlocking The Fingerprint Sensor (If Required)

    Standing near the door, open the Smart Home app and go the to TouchKey dashboard. You will see a message in the TouchKey dashboard that the fingerprint sensor is disabled. When prompted, press and hold a registered fingerprint on the app screen for a few seconds.
  • Page 11 Unlocking the TouchKey by using the App Ensure you are standing less than 2m from the TouchKey handle and Open the ERA Smart Home App that Bluetooth is enabled on your (iOS or Android). mobile device. Select "TouchKey" from the menu.
  • Page 12 5-10 metres from the TouchKey. This is for security reasons. As you walk up to your door, TouchKey will fully open once you are 5-10 metres away*. You can gain access to your property by using the handle.

  • Page 13: Setting Up Voice Control

    Please note, that you can personalise the phrase if You can now open you wish within the set Voice unlock is now TouchKey by using the up process. For example active with the default following phrase “Hey Siri, changing to “Hey Siri, phrase.

  • Page 14: Account Access And User Permissions

    View cameras and video doorbell (if user permissions allow) c. Arm and disarm the alarm (if user permissions allow) d. Access the Touchkey dashboard and limited settings (e.g. adding and deleting a fingerprint using their app) e. Unable to access settings of all other products A Guest User has the following access: a.
  • Page 15 In the share section at the bottom, you can choose the functions you wish to share by selecting/ deselecting the options. When choosing TouchKey you can define access level and ekey type by user: Timeout Key No Access...
  • Page 16 Open the App on your Download the ERA To use the App you must mobile device and create Smart Home App (iOS agree to ERA’s Terms of an account by completing or Android). Service and Privacy Policy. required details. Open “...

  • Page 17: To Decommission A Device

    Select "TouchKey Settings" (accessed by the menu or the settings icon on the TouchKey dashboard in the top right hand corner, once the TouchKey has been connected). To decommission a device please delete all fingerprints (you need to be within 2m of the handle to perform this action).

  • Page 18: Deleting An Era Account

    ERA will respond to your request within 14 days. This may be extended further, if additional information is required. ERA will confirm by email that the account has been deleted.

  • Page 19: Warranty Information

    Warranty Information Our Promise We at ERA firmly believe in the quality of our goods. Our technology achieves outstanding performance and durability and we can therefore offer, in addition to your statutory rights, an additional limited guarantee. In the event of any material defects in any product manufactured by us due to faulty design,...
  • Page 20 EC Declaration of Conformity ERA hereby declare that this equipment complies with the essential requirements of the Radio and Telecommunications Terminal Equipment Directive 2014/53/EU. A copy of the EU Declaration of Conformity is available at www.eratouchkey.com.

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