Thor Kitchen HEW3001 Use & Care Manual
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Thor Kitchen HEW3001 Use & Care Manual

30 inch professional electric wall oven
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  • Page 1 COOK LIKE...
  • Page 2 USE AND CARE MANUAL 30 INCH PROFESSIONAL ELECTRIC WALL OVEN HEW3001...

  • Page 3: Table Of Contents

    TABLE OF CONTENTS Important Safety Tips ....................1 - 25 Product Dimensions ....................... 26 Installation instructions ..................27 - 34 install oven handle ....................35 - 36 Introducing your new oven ..................... 37 before you begin ......................38 operating the oven ....................39 - 60 maininting the appliance ..................

  • Page 4: Important Safety Tips

    IMPORTANT SAFETY TIPS Read and follow all instructions before using your oven to prevent the risk of fire,electric shock,personal injury,or damage when using the oven. This guide does not cover all possible conditions that may occur. Always contact your service agent or the manufacturer about problems that you do not understand.
  • Page 5 IMPORTANT SAFETY TIPS CAUTION To reduce the risk of fire,explosion,electric shock,or personal injury when using your oven, follow these basic safety precautions Do NOT attempt. Do NOT disassemble. Do NOT touch. Follow directions explicitly Unplug the power plug from the wall socket. Make sure the machine is grounded to prevent electric shock.
  • Page 6 IMPORTANT SAFETY TIPS STATE OF CALIFORNIA PROPOSITION 65 WARNING (US ONLY) WARNING: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. FOR YOUR SAFETY When using electrical appliances, you should follow basic safety precautions, including the following: CAUTION •...
  • Page 7 IMPORTANT SAFETY TIPS - Always disconnect the power to the appliance before servicing by removing the fuse or switching off the circuit breaker. • Do not enter the oven. • Do not leave children alone. Never leave children alone or unattended in an area where this appliance is in use.
  • Page 8 IMPORTANT SAFETY TIPS • If there is a fire in the oven during self-cleaning,tum the oven off and wait for the fire to go out. Do not force the door open.The introduction of fresh air at self-cleaning temperatures may lead to a burst of flame from the oven. Failure to follow these instructions may result in severe bums.
  • Page 9 IMPORTANT SAFETY TIPS • Use only dry potholders. Placing moist or damp potholde on hot surfaces may result in bums from steam. Do not let the potholder touch hot heating elements. Do not use a towel or other bulky doth instead of a potholde. r each children not to play with the controls or any other part of the oven.
  • Page 10 IMPORTANT SAFETY TIPS ELECTRICAL SAFETY • Use only the factory installed flexible power cord to connect to the power supply. Do not use a 3rd party power supply cord kit. • The appliance should be serviced only by qualified service personnel. Repairs carried out by unqualified individuals may cause injury or a serious malfunction.
  • Page 11 IMPORTANT SAFETY TIPS WARNING • Ensure that the appliance is switched off before replacing the lamp to avoid the possibility of electric shock. CHILD SAFETY WARNING • This appliance is not intended for use by young children or infirm persons without the adequate supervision of a responsible adult.
  • Page 12 IMPORTANT SAFETY TIPS OVEN DO NOT TOUCH THE HEATING ELEMENTS OR INTERIOR SURFACES OF THE OVEN. Heating elements may be hot even though they are dark in color. Interior surfaces of an oven become hot enough to cause bums. During and after use,do not touch or let clothing or other flammable materials contact the heating elements or interior surfaces of the oven until they have had sufficient time to.
  • Page 13 IMPORTANT SAFETY TIPS • Use care when opening the door. Let hot air or steam escape before you remove food from or put food into the oven. • Protective liners. Do not use aluminum foil to line the oven bottoms, except as suggested in this manual.
  • Page 14 IMPORTANT SAFETY TIPS CAUTION Do not attempt to operate the oven during a power failure. If the power fails, always tum the oven off. If the oven is not turned off and the power returns, the oven may begin to operate again. Food left unattended could catch fire or spoil. SELF-CLEANING OVENS Do not clean the door gasket.
  • Page 15 IMPORTANT SAFETY TIPS • Do not use any commercial oven cleaner or oven liner protective coating of any kind in or on the outside of the oven. • Remove the nickel oven shelves from the oven before you begin the self-cleaning cycle or they may discolor.
  • Page 16 IMPORTANT SAFETY TIPS CRITICAL INSTALLATION WARNINGS WARNING • This appliance must be installed by a qualified technician or service company. • Failing to have a qualified technician install the oven may result in electric shock, fire, an explosion,problems with the product, or injury. •...
  • Page 17 IMPORTANT SAFETY TIPS Do not cut or remove the ground prong from the power cord under any circumstances. • Connect the oven to a circuit that provides the collect amperage. • Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct sunlight or water (rain drops).
  • Page 18 IMPORTANT SAFETY TIPS CRITICAL USAGE WARNING CAUTION • If the appliance is flooded by any liquid,please contact your nearest Thorkitchen service center. Failing to do so may result in electric shock or fire. • If the appliance produces a strange noise, a burning smell, or smoke, with the appliance.
  • Page 19 IMPORTANT SAFETY TIPS • Always observe safety precautions when using your oven. Never try to repair the oven on your own - there is dangerous voltage inside. If the oven needs to be repaired, con tact an authorized Thorkitchen serv ice center n ear you. •...
  • Page 20 IMPORTANT SAFETY TIPS Do not touch the power cord with wet hands. • This may result in electric shock. • Do not tum the appliance off while an operation is in progress. • This may cause a spark and result in electric shock or fire. •...
  • Page 21 IMPORTANT SAFETY TIPS • Do not insert fingers, foreign substances, or metal objects such as pins or needles into inlets, outlets, or holes. If foreign substances are inserted into any of these holes, contact your product provider or nearest Thorkitchen service center. •...
  • Page 22 IMPORTANT SAFETY TIPS • Do not heat food wrapped in paper from magazines, newspapers, etc. • This may result in fire. • Do not open the door when the food in the oven is buming. • If you open the door,it causes an inflow of oxygen and may cause the food to ignite. •...
  • Page 23 IMPORTANT SAFETY TIPS USAGE CAUTIONS CAUTION • If the surface is cracked, tum the appliance off. • Failing to do so may result in electric shock. • Dishes and containers can become hot. Handle with care. • Hot foods and steam can cause bums. Carefully remove container coverings, directing the steam away your hands and face.
  • Page 24 IMPORTANT SAFETY TIPS • Takecare when heating liquids such as water or other beverages. • Make sure to stir during or after cooking. • Avoid using a slippery container with a narrow neck. • Wait at least 30 seconds after heating before removing the heated liquid. •...
  • Page 25 IMPORTANT SAFETY TIPS • Do not put your face or body dose to the appliance while COoking or when opening the door just after Cooking. Take care that children do not come too close to the appliance. • Failing to do so may result in children burning themselves. •...
  • Page 26 IMPORTANT SAFETY TIPS • Do not use sealed containers. Remove seals and lids before cooking. Sealed containers can explode due to the build up of pressure even after the oven has been turned off. Take care that food you are cooking in the oven does not come into contact with the heating element.
  • Page 27 IMPORTANT SAFETY TIPS CRITICAL CLEANING WARNINGS CAUTION • Do not dean the appliance by spraying water directly on to it. • Do not use benzene, thinner, or alcohol to dean the appliance. • This may result in discoloration, deformation, damage,electric shock,or fire. •...
  • Page 28 IMPORTANT SAFETY TIPS IMPORTANT: Observe all governing codes and ordinances. • Cabinet opening dimensions that are shown must be used. Given dimensions provide minimum dearance with oven. • Recessed installation area must provide complete enclosure around the recessed portion of the oven. •...

  • Page 29: Product Dimensions

    PRODUCT DIMENSION...

  • Page 30: Installation Instructions

    INSTALLATION INSTRUCTIONS Oven installed in Cabinet: A. 24" (61cm) cutout depth B. 27-3/5’ (70cm) recommended cutout height. C. 28-1/2’ (72.5cm) cutout width D. 4" (61cm) Min.cabinet depth E. 6" (91.4cm)Min. cabinet height Prepare built-in oven WARNING Excessive Weight Hazard Use two or more people to move and install an oven. Failure to do so can result in back or other injury.
  • Page 31 INSTALLATION INSTRUCTIONS Remove and replace oven door IMPORTANT: Use two hands to remove oven door. Prior to removing the oven door, prepare a surface where you will place it. This surface should be flat and covered with a soft blanket, or use the comer posts from your packaging material.
  • Page 32 INSTALLATION INSTRUCTIONS Remove oven door 1. Open the oven door. 2. Locate the oven door hinge lock in both components of the oven door, and then rotate the hinge locks to ward the oven door to the unlocked position (see illustration B). If the door hinge lock is not rotated fully, the door will not remove properly.
  • Page 33 INSTALLATION INSTRUCTIONS Replace oven door CAUTION The door is very heavy. You may need help holding the door high enough to slide it into the hinge slots. Do not lift the door by the handle. 1. Using two hands, grasp side edges of door at the midpoint.
  • Page 34 INSTALLATION INSTRUCTIONS 4. Lower the oven door to the fully open position. If the oven door does not open to a full 90°, repeat steps 1 through 3. 5. Locate the oven door hinge locks in the corners of the oven door, and rotate the hinge locks toward the oven cavity to the locked position.
  • Page 35 INSTALLATION INSTRUCTIONS ELECTRICAL CONNECTION OPTIONS CHART Wire...
  • Page 36 INSTALLATION INSTRUCTIONS 4-Wire Cable from Home Power Supply IMPORTANT: Use the 4-wire cable from home power supply in the U.S. where local codes do not allow grounding through neutral, New Branch circuit installations (1996 NEC), mobile homes and recreational vehides, new construction and in Canada. 1.
  • Page 37 INSTALLATION INSTRUCTIONS 3-Wire Cable from Home Power Supply - U.S. Only IMPORTANT: Use the 3-wire cable from home power supply where local codes permit a 3-wire connection. 1. Connect the 2 black wires (C) together using a UL listed wire connector. 2.

  • Page 38: Install Oven Handle

    INSTALL OVEN HANDLE 1. How to install Handles For Thor KO Models 2. Connect the handle to the handle holders.
  • Page 39 INSTALL OVEN HANDLE 3 Lay the door handle against to the oven door and fit it on the connection part. 4. Use the wrench to get the door handle holder tight 5. Check if the oven door is level and stable.

  • Page 40: Introducing Your New Oven

    INTRODUCING YOUR NEW OVEN Overview 1. Oven door 2. Oven handle 3. Shelf position 4. Oven gasket 5. Door latch 6. Oven control panel 7. Halogen lamp 8. Temp Probe 9. Convection fan 10. Heating elements What's included with your oven...

  • Page 41: Before You Begin

    BEFORE YOU BEGIN Clena the oven thoroughly before using it for the first time.Then,remove the accessories, set the oven to Bake, and then run the oven at 400 °F for 1 hour. There will be a distinctive odor. This is normal. Ensure your kitchen is well ventilated during this conditioning period.

  • Page 42: Operating The Oven

    OPERATING THE OVEN The oven control panel READ THE INSTRUCTIONS CAREFULLY BEFORE USING THE OVEN. For satisfactory use of your oven, become familiar with the various features and functions of the oven as described below. Detailed instructions for each feature and function follow later in this user manual.
  • Page 43 OPERATING THE OVEN 10. START: Use to st art any cooking or deaning function in the oven. 11. Timer On/Off: Use to se t or cancel the kitchen timer. The kit chen timer does not start or st op oooking. 12.
  • Page 44 OPERATING THE OVEN Setting the clock The dock must be set to the correct time of day for the automatic oven timing functions to work properly. • The time of day cannot be changed during timed cooking, delay-timed cooking, or a self-c|eaning cycle. •...
  • Page 45 OPERATING THE OVEN Control Lockout Control Lockout lets you lock the buttons on the touch pad so they cannot be activated accidently. You can only activate Control Lockout when the oven is in stand by mooe. How to activate the Control Lockout 1.
  • Page 46 OPERATING THE OVEN Time cooking In limed Cooking mode, the oven turns on immidiately and cooks for the length of time you select. At the end of the cooking time, the oven turns off automatically. • You can use the limed Cooking only with another cooking operation (Convection Bake, Convection Roast, Bake).
  • Page 47 OPERATING THE OVEN Delay Start With Delay Start, the oven’s timer turns the oven on and off at times you select in advance. • You can use the Delay Start only with another cooking operation (Convection Bake, Convection Roast, Bake). •...
  • Page 48 OPERATING THE OVEN Minimum and maxim um settings All the features listed in the table below have minimum and maximum time or temperature settings. A beep will sound each time a pad on the control panel is pressed and the entry is accepted. An error tone will sound in the form of a long beep if the entered temperature or time is below the minimum or above the maximum setting for the feature.
  • Page 49 OPERATING THE OVEN Using the oven racks Recommended rack position for cooking Bundt Cake, pound...
  • Page 50 OPERATING THE OVEN Rack and Pan placement Centering baking pans in the oven as much as possible will produce better results. If baking with more than one pan, place the pans so each has at least 1" to 2 of air space around it.When baking on a single oven rack, place the oven rack in pos 2, 3 or 4.
  • Page 51 OPERATING THE OVEN Before using the racks Each rack has stops that need to be placed oorrectly on the supports. These stops will keep the rack from oomingcompletely out. REMOVING THE RACKS 1. Pull the rack straight out until it stops. 2.
  • Page 52 OPERATING THE OVEN Baking The oven can be programmed to bake at any temperature from 150 °F to 550 °F. Baking temperature and time will vary depending on the ingredients and the size and shape of the baking pan used. Dark or nonstick coatings may oook faster with more browning.
  • Page 53 OPERATING THE OVEN Convection baking By using the Convection Bake, you will be able to cook faster. Convection baking uses a fan to circulate the oven's heat evenly and continuously within the oven. This improved heat distribution allows for even cooking and excellent results while using multiple racks at the same time.
  • Page 54 OPERATING THE OVEN How to set the oven for convection baking 1. Touch Bake 2. Enterthe temperature you want, eg. 400 °F, using the number pad. 3. Touch START. The temperature display will start to change once the oven temperature reaches 100 OF. The oven will beep 3 times when the oven reaches the adjusted oven temperature.
  • Page 55 OPERATING THE OVEN Convection roasting Convection roasting is good for cooking large tender cuts of meat uncovered. Heat comes from the top heating element. The convection fan circulates the heated air evenly over and around the food. Meat and poultry are browned on all sides as if they were cooked on a rotisserie.
  • Page 56 OPERATING THE OVEN Broiling thick touch until the food is browned. Turn over and broil the other side. broil • If you leave the oven door open for more than 1 minute when the oven is on, all heating elements will shut off automa tically. •...
  • Page 57 OPERATING THE OVEN Using Keep Warm Keep Warm will keepcooked food warm for serving up to 3 hours aftercooking has finished. After 3 hours, the feature will shut off automatically. You can use the Keep Warm feature without any othercooking operations or you can set it to activate after a timed or delay timedcooking operation.
  • Page 58 OPERATING THE OVEN of the cooked...
  • Page 59 OPERATING THE OVEN 3. Select the desired cooking function (Bake or Convection Roast) and temperature 4. Touch SETTING to into Temp. Probe (probe signal will display in panel) 5. Set the desired internal temperature using the number pad. (The default temperature is 150 °F).
  • Page 60 OPERATING THE OVEN Temp Probe table If you cover the meat with aluminum foil and allow it to stand for 10 minutes after cooking, the Internal temperature will rise 5-10 degrees. Removing the Temp Probe Remove the temp probe plug from the socket. CAUTION After cooking, the Temp Probe is hot enough to cause bums.
  • Page 61 OPERATING THE OVEN Temp Adjust The temperature in the oven has been calibrated at the factory. When first using the oven, besure to follow recipe times and temperatures. If you think the oven is too hot or too cool, you can correct the temperature in the oven. Beforecorrecting, test a recipe by using a temperature setting that is higher or lawer than the recommended temperature.
  • Page 62 OPERATING THE OVEN Sound On/0ff Using Sound On/OFF, you can set the oven controls to operate silently. How to turn the sound on or off 1. Touch SETTING in standby continously until SET BEEP disply in panel,touch START to save. 2.
  • Page 63 OPERATING THE OVEN Self-cleaning This self-cleaning oven uses high temperatures (well above cooking temperatures) to bum off leftover grease and residue completely or reduce them to a finely powdered ash that you can wipe away with a damp cloth. CAUTION •...

  • Page 64: Maininting The Appliance

    MAINTAINING THE APPLIANCE Before a self-cleaning cycle · We recommend venting your kitchen with an open window or using a ventilation fan or hood during the self-deaning cyde · Remove the wire rack, broil pan, broil pan insert, all cookware, and any aluminum foil from the oven.
  • Page 65 MAINTAINING THE APPLIANCE How to run a self-cleaning cycle 1. Select the length of time for the self-cleaning operation, eg. 3 hours. Touch Self Clean'2J3/5h once for a 3 hour dean time, twice for a 5 hour clean time, or 3 times for a 2 hour dean time The default setting is 3 hours.
  • Page 66 MAINTAINING THE APPLIANCE Using Sabbath You can use the Sabbath feature with baking only. The oven temperature may be set higher or |ower after setting the Sabbath feature (The oven temperature adjustment feature should be used only during Jewish holidays.) The display, however, will not change and tones will not sound when a change occurs.
  • Page 67 MAINTAINING THE APPLIANCE Self-cleaning Cleaning painted parts and decorative trim · For general deaning, use a doth with hot, soapy water · For more difficult residue and built-up grease,apply a liquid detergent directly onto the area and leave for 30 to 60 minutes. Wipe with a damp doth and dry. Do not use abrasive deaners on any oven surface.
  • Page 68 MAINTAINING THE APPLIANCE Oven door • Use soap and water to thoroughly clean the top, sides, and front of the oven door. Rinse well. You may use a glass deaner on the outside glass of the oven door. DO NOT immerse the door in water.
  • Page 69 MAINTAINING THE APPLIANCE Removing the oven doors CAUTION • The door is very heavy. Be careful when removing and lifting the door • Do not lift the door by the handle. Use two hands to remove an oven door. For double ovens, repeat the process for each door.
  • Page 70 MAINTAINING THE APPLIANCE 4. Partially dose the door to engage the door latch locks The door will stop at this point. 5. Using two hands, grasp the edges of the oven door. Lift and pull the oven door toward you and remove. You may need to gently shift the door from side to side as you pull.
  • Page 71 MAINTAINING THE APPLIANCE 3. Holdthe door at a 45° angle, and then align the door hinges with the slots in the lower front of the oven cavity. Slowly insert the door, making sure you main tain the 45° angle. You will knaw the door is engaged in the slot when you feel a slight drop.

  • Page 72: Troubleshooting

    TROUBLESHOOTING Troubleshooting Thorkitchen works hard to ensure that you don’t have problems with your new electric oven. If you run into unexpected trouble, look first for a so lution in the tables below. If you’re still having trouble after trying the suggested solution, call Thorkitchen at 1-877-288-8099.
  • Page 73 TROUBLESHOOTING Oven circuit circuit...
  • Page 74 TROUBLESHOOTING broiling positioned...
  • Page 75 TROUBLESHOOTING recommendation broiling broiling malfunction...
  • Page 76 TROUBLESHOOTING selfcleaning selfcleaning...
  • Page 77 TROUBLESHOOTING process selfcleaning...
  • Page 78 INFORMATAION CODES circuit board cannot detect temperature (k-type thermocouple) Possibly poor contact between the plug of the wire set and the connector at the CN18 position of the display board Possibly poor contact between the plug of the wire set and the connector at the CN2 position of the display board protection...

  • Page 79: Information Codes

    INFORMATION CODES circuit circuit circuit circuit circuit circuit circuit circuit circuit circuit...

  • Page 80: Warranty

    WARRANTY AND SERVICE Warrant & Service This product has been manufactured by Thor Group, 4651 E Airport Drive, California 91761 For Customer Service, please call (877) 288 - 8099 For the most up to date warranty and service policy, please refer to our website WWW.THORKITCHEN.COM/WARRANTY-REGISTRATION For in-warranty service requests, please visit our website at WWW.THORKITCHEN.COM/SERVICE...
  • Page 81 WELCOME TO THE CLUB You chose THOR Kitchen to enhance your culinary journey and we’re stoked to have you in the club. Think of it as a secret society of really savvy people, such as yourself, choosing professional power and performance at an affordable price.

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