Do you have a question about the EPIC and is the answer not in the manual?
Questions and answers
Joel
June 16, 2025
my JLab Epic Work headset seems to randomly disconnect during Teams calls. I can hear it saying battery full, and it will resume for a while, then it will loose connection and do this over and over. Sometimes I don't have any trouble, sometimes it's drops and connects 5x in a row. Makes it difficult to use
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Epic Keys will auto Remove 2.4G USB dongle connect when from under Epic Keys and powered ON. install into computer. BLUETOOTH CONNECT Press and hold either for Pairing Mode (Key flashes when in Pairing Mode) Select “JLab Epic Keys” in your device settings.
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Backlit - Customize Keys Backlit + Backlit + Backlit + Track Back Track Back Track Back Track Forward Track Forward Track Forward Customize the Epic Keys Mute Mute with the JLab App Mute JLab.com/software Screenshot Screenshot Calculator Shop products Product alerts...
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Do you have a question about the EPIC and is the answer not in the manual?
Questions and answers
my JLab Epic Work headset seems to randomly disconnect during Teams calls. I can hear it saying battery full, and it will resume for a while, then it will loose connection and do this over and over. Sometimes I don't have any trouble, sometimes it's drops and connects 5x in a row. Makes it difficult to use