IP autoscript WinPlus- Installation & Operation Manual

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WinPlus-IP Software

Installation/Operation Guide

S/W Ver 1.12.0.144

PNo: A9009-4983

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Summary of Contents for IP autoscript WinPlus-IP

Page 1 WinPlus-IP Software Installation/Operation Guide S/W Ver 1.12.0.144 PNo: A9009-4983...
Page 2: Table Of Contents
Copyright and Trademarks ..........................9 WinPlus-IP Installation........................... 10 To Access WinPlus-IP ............................10 To Install WinPlus-IP ............................10 To Activate Your WinPlus-IP Licence ........................ 13 How to Videos ..............................14 Licence Types ..............................15 Licence Warnings ............................. 16 Invalid Licence Warning ........................... 17 Dongle Licence ...............................
Page 3 Connecting IP devices Across Different Networks ..................41 Using a VPN IP Tunnel ............................41 Overview of WinPlus-IP Default Layout ......................43 Icon Size ................................43 Common Icons ..............................44 Window Layout ..............................44 Moving Panes ..............................44 Tabbing Panes ..............................45 Story Editor Toolbar............................
Page 4 Floating from the Story Editor Window ....................... 79 Floating/Cloaking from the Run Order Window ..................82 Adding Notes To A Story ........................... 83 Run Order Options When Importing Scripts ..................... 84 Limit maximum number of blank lines imported ..................85 New line after “.”, “?”...
Page 5 Printing Options & Configuration ......................... 152 Common Settings ............................153 Colour Closeness ............................. 153 Editing Run Order & Selected Story Settings ....................154 Additional Functionality From WinPlus-IP V1.12 onwards: ................156 Newsroom Connection & Configuration ...................... 157 Page | 4...
Page 6 Connecting To a MOS Newsroom: ........................157 Adding a Rundown In MOS ..........................159 Additional MOS Configuration Options ......................161 Use Backup/Buddy Server .......................... 161 Connection Timeout (ms) .......................... 162 Heartbeat Timeout (ms) ..........................162 Break Identifier ............................162 Initialise Run Order List ..........................162 Auto Load MOS-Active Run Orders ......................
Page 7 EEG and Link CC Encoders ..........................190 Legacy WinPlus Settings ..........................191 Other CC Encoders ............................191 Redundancy ..............................192 Overview................................. 192 Configuring Redundancy ..........................192 Swapping Redundant Machines ........................195 Manual Pairing ............................... 195 Additional Redundancy Tools ......................... 196 Newsroom Redundancy ..........................
Page 8 MPEG Noise Reduction ..........................222 Picture-in-Picture (PiP) ........................... 223 DISPLAY ..............................223 TALENT MONITOR ............................224 Integration of Legacy Autoscript Controllers with WP-IP ................225 Hardware Configuration ..........................226 Software Configuration ..........................227 Integration of Legacy Autocue Controllers With WP-IP ................231 Adding the Autocue ShuttleXpress (CON-SE) ....................
Page 9 HC-IP Controller (A9009-0002) ........................255 FC-IP Controller (A9009-0003) ........................256 WC-IP Wireless Controller (A9009-0007) ....................... 257 WB-IP: Base station for Wireless Scroll Control (A9009-0008) ............... 257 Configuring the WC-PKG Wireless Controller ....................258 Adding The WB-IP ............................258 Adding The WC-IP ............................259 Pairing the WC-IP to the WB-IP ........................
Page 10: Copyright And Trademarks
Copyright and Trademarks The information in this document is subject to change without notice. This document is intended for the use of Videndum Production Solutions Limited staff, customers or persons having signed an NDA with Videndum Production Solutions limited for the purpose of the agreement under which the document has been submitted.
Page 11: Winplus-Ip Installation
Note: Images below are as a guide only and the actual installed version number may be different. Run WinPlus-IP.exe Click I agree to the license terms and conditions and then install If you are asked if you want to allow WinPlus-IP to make changes to your computer, click Yes Page | 10...
Page 12 The setup wizard will then continue. Click Next Click I accept the license terms and conditions and click Next You will then be asked for a location for the destination folder. Enter a new address by clicking Change or click Next for the default location Page | 11...
Page 13 You will be given another opportunity to change the folder, install the application or cancel Click Finish to complete the installation If successful, the following window will be displayed Page | 12...
Page 14: To Activate Your Winplus-Ip Licence
To Activate Your WinPlus-IP Licence Open WinPlus-IP on the operating PC by double clicking on the WinPlus-IP icon on the desktop: Copy the machine id from the Licence Management window: Register the machine id and serial id(s) at: http://www.autoscript.tv/support/register-product-software/ You can access that address directly here: A licence key will be sent to the registered email address.
Page 15: How To Videos
The licence key will unlock the version as per the purchase. You can see the version name in the top right-hand corner Titlebar of the WinPlus-IP GUI, below the Close icon, e.g. IPS/Studio/Newsroom: Update WinPlus-IP periodically by downloading the latest version from: www.autoscript.tv/support/software-download...
Page 16: Licence Types
Licence Types WP-IP has various licence types. Please see the below table for an overview of the licences available (subject to change and addition) Multiple Newsroom Licence Type Titlebar Text Device Initial Licence Period After Licence Expires Connection Connection Evaluation...
Page 17: Licence Warnings
E.g. 2: If a user tries to add more than one controller device to WP-IPS they will see this message: If a user attempts to install a new version of WP-IP when their licence has expired, the installation will begin but will pause and they will see this message: Your licence has expired and you are no longer entitled to upgrade to this version for free.
Page 18: Invalid Licence Warning
If an invalid licence is applied the below message will appear: There are several circumstances that can invalidate the licence key. • WP-IP cannot decrypt the licence key because characters from the key have changed/been added/been removed. • The Machine ID in the licence is different from the pc’s Machine ID •...
Page 19: Dongle Licence
A WinPlus-IP licence can be transferred to a USB. The user creates a Migration Code which is sent to Autoscript who will supply a Migration Authorization Code in return. The Migration Authorization Code is used to move the WP-IP licence onto a Dongle. The Dongle can then be used to licence any machine which can access this Dongle.
Page 20 In this example the source is the machine “Autoscript WP-IP”, and the destination is the Dongle starting AC41. Once the source and destination have been selected click REQUEST MIGRATION: This will automatically generate a Migration Code. This code will be automatically copied to your clipboard and you will see this confirmation message: Click OK to close the message.
Page 21: Applying A Migration Code
Applying A Migration Code Once you have received the Migration Authorisation Code you can apply it. In WinPlus-IP click Help/Licence Migration. Click the Migrate button. A new window will open. Paste the Migration Authorisation Code emailed to you here and click OK to complete the migration If successful you will see the below message.
Page 22: Moving The Licence Dongle
Moving the Licence Dongle If you would like to transfer a WinPlus-IP licence to a different machine, remove access to the Licence Dongle from the machine it is currently in use by. A warning window will be displayed which tells you the active Dongle has been disconnected and that you have 90 seconds to reconnect.
Page 23 Request a new Migration Authorisation Code to continue. If you attempt to request a migration code and WinPlus-IP cannot create one you will see this error message. Please click the Request Migration button again. If it still fails, contact Autoscript support.
Page 24: Firmware Upgrade
Please Note: To access firmware updates, the latest version of WP-IP must be running Firmware is bundled with the WP-IP installer. When WP-IP is launched, any device in the Devices window requiring a firmware upgrade will display a warning sign (yellow triangle) beside the device Status light: The message will show as “Device firmware needs to be updated….”:...
Page 25 A blue progress bar will indicate how much of the process has been completed: If you select to cancel, the update the process will show as aborted: Once the firmware download to the device has completed, the install will automatically begin. A blue arrow moving down shows the image is installing.
Page 26: Adding Devices
Please Note: Support is also included for serial devices such as legacy controllers and closed caption encoders. The process for adding IP devices is the same regardless of the device type. In the devices window click the + icon: This will launch the Add Discovered Device window:...
Page 27: Adding An Auto Discovered Device
Adding An Auto Discovered Device When “Add Discovered Device” is clicked, a list of the available devices connected to the network will populate. The window shows the type of device available, its friendly name, its IP address and MAC address: Right click and select “Add”...
Page 28 Devices must be added one at a time. When the device is added it will disappear from the Add Discovered Device window and appear in the Devices list: Repeat these steps to add all remaining devices: When all available devices are added to the Devices list, the Add Discovered Device window will be empty: Any new devices subsequently attached to the network will become visible in the Add Discovered Device window.
Page 29 Please Note: If you do not edit the Subnet Mask to match that of the appropriate network the device will be added to the Devices window but you will not be able to use that device. Take care to enter the IP address and Subnet Mask into the corresponding field. Page | 28...
Page 30: Manually Adding A Device
Click “Manually Add Device”: The Manually Add Device window will open. Click “Select” to view a pull-down of the available device types: Choose the device type by clicking on it. In this example, we select an EVO-IP on-camera prompter device: Page | 29...
Page 31 After selecting your device type, the Manually Add Device window will then give you the opportunity to add a friendly name and the device IP Address: Populate these fields. Any incorrect entries will result in an error icon being displayed next to the field: Click “APPLY”:...
Page 32 IMPORTANT NOTE: Please be aware of the following during Device Addition When a device is connected and assigned with a static IP address, any previously added auto- discovered profile for the device should be deleted. Once this now statically assigned device is deployed, it should then be manually added to the Device pane.
Page 33: Adding Additional Display Devices
Adding additional Display Devices WP-IP has a feature which enables a local display output (HDMI, VGA, DP etc.) or NDI stream of the prompter preview or prompter output. Please Note: This is a licenced feature, part # WP-IPLPNDI A maximum of three local or NDI outputs (combined) are allowed. E.g. You can enable 1 x NDI Prompter and 2 x Local Prompter, or 3 x NDI Prompter and 0 x Local Prompter etc.
Page 34 The Manually Add Device window will then give you the opportunity to enter a friendly name. A default name is already entered. Type the name you would like to use. E.G. NDI Source 1. Resolution: Frame Rate: To select the desired NDI Prompter resolution, To select the desired NDI frame rate, click the click the pull down and click on the resolution.
Page 35: Adding A Local Prompter
Edits to the configuration can be made using the Device Configuration button. Please Note: IP address and Controlled by will not be visible for NDI Prompter When prompting is enabled the NDI source will be the same as the WP-IP Preview Adding a Local Prompter To add a Local Prompter, in the Devices pane, click the + button.
Page 36 The Manually Add Device window will then give you the opportunity to enter a friendly name. WP-IP will automatically detect the connected screen/s and list them in the Screen pull down. It will list all connected screens other than the one that Winplus-IP is running on.
Page 37 Edits to the configuration can be made using the Device Configuration button. Please Note: IP address and Controlled by will not be visible for Local Prompter. When prompting is enabled the Local Prompter display will be the same as the WP-IP Preview. … or in the Devices pane, select the Local...
Page 38 If when trying to add a Local Prompter WP-IP cannot detect an external display to connect to, the below message will be displayed: Click CANCEL, or the close X, and check you monitor connections/monitor power. Try the manually add Local Prompter procedure again.
Page 39: Displaying Device Ip Address
Displaying Device IP Address To display the device IP address in the devices pane, click the burger then Columns/IP Address Displaying Device Ownership To display the name of the machine which currently has ownership of a device, in the Devices pane click the burger then Columns/Controlled By: This column will display the users name @ the machine device name.
Page 40 You are then given an option to proceed: Clicking Yes will result in BrownR@UKBUR-PC0YQFX1 taking over that device. On AnisR@UKTW1-004030’s machine this will now show as Blue and the owner will be shown as BrownR@UKBUR-PC0YQFX1 Page | 39...
Page 41: Device Status Light
Devices can have multiple states. The light in the Status column of the Devices window illustrates the state. Hover over the light to see details of the status Grey Light with Red Line: Disabled Blue Light: Busy (in use by another WP-IP) Green Light: Connected Orange Light: Connecting...
Page 42: Connecting Ip Devices Across Different Networks
WP-IP when they are not on the same network. Where a VPN IP tunnel is used the device will need to be entered manually in WP-IP using its IP address. There are specific ports which devices use, and the VPN/firewall must be configured to allow traffic to pass over these ports.
Page 43 Please Note: to update firmware on these devices traffic must also be able to pass over Port 69 Additional Information: WinPlus machine discovery: WP-IP uses a proprietary protocol using UDP broadcasts on port 52385. IP Controller/Xbox/IP Monitor discovery: These devices use a proprietary protocol using UDP broadcasts on port 526.
Page 44: Overview Of Winplus-Ip Default Layout
Overview of WinPlus-IP Default Layout Icon Size The size of the icons in all toolbars can be adjusted to increase visibility or to reduce the space used. Selection is made by clicking Settings, Icons Three different sizes are selectable Small...
Page 45: Common Icons
Common Icons Option (Down arrow): Enables options for the applicable window to be selected (Float, Dock, Auto Hide, Close) Auto-Hide (Pin): Pins the applicable window to the sidebar Close (X): Closes the applicable window Burger (4 horizontal lines): Enables options for the applicable window to be selected Window Layout Default Layout The default user layout is as below.
Page 46: Tabbing Panes
They can also be pinned to the sidebar or tabbed. Panes can be pinned to the sidebar using Auto-Hide button (see Common Icons) Panes can be moved to any position within the application either by: • Right clicking in the title bar and selecting Float •...
Page 47: Story Editor Toolbar
E.g. Run Orders, Newsrooms and Run Order panes are all tabbed. Tabb’s can be dragged to reorder if required Story Editor Toolbar Default functions (icons) are set in the Story Editor toolbar. These functions can be added or removed by clicking in the burger then selecting Toolbar. Page | 46...
Page 48 The default icons in the Story Editor toolbar are as follows: Function of Each Icon Undo: Undoes last edit Redo: Redoes last edit Font: Select font for highlighted text. Also displays font of the text which the cursor is currently on. Click on pull down to select font.
Page 49 This feature will enable the user to enter characters and text in a different language or R-L/L-R format from the existing text. WP-IP will use the surrounding context to apply the same formatting to that new text on that line.
Page 50: Story Editor Position Indicators
Story Editor Position Indicators Blue brackets on either side of the text in the Story Editor window indicate the section of text which is displayed in the Prompter Preview window A chevron/arrow in the left hand of the window shows the matching cue marker position in the Prompter Preview window When Follow Prompter is off the chevron will indicate where the text displayed in the Story Editor...
Page 51: Story Editor Slider Function
Story Editor Slider Function The size of the image in the Story Editor window can be adjusted using the slider at the bottom of the window. Drag the slider to the left to decrease the size of the image Drag the slider to the right to increase the size of the image Please Note: Adjustment of the slider effects only the size of the image in the Story Editor window.
Page 52: Active Run Order Toolbar
Active Run Order Toolbar Default functions (icons) are set in the Active Run Order toolbar and Titlebar along with default columns. These functions and columns can be added or removed by clicking in the burger then selecting Toolbar, Titlebar or Columns The default icons in the Active Run Order toolbar are as follows: Default Icon Features: Find: Enter a story number from the Run Order list and hit enter and that story will become the live...
Page 53 Float Story: this will remove the story from the prompter output but will not delete it. The Status column in the Active Run Order window will say FLT and the row will have a grey background. To float a story put the cursor on the story and click the icon in the toolbar The text will also appear in the Story Editor with a grey background You can also remove floated stories from the Story Editor by clicking on the burger then Hide Floated Stories...
Page 54 Please Note: Stories can be dropped using a shortcut key. To drop the story put the cursor on the story and click F5. To return the story to the run order click to select it and drag it up to the desired position in the run order.
Page 55: Active Run Order Slider Function
Active Run Order Slider Function The font size of the text within the columns of the Active Run Order window can be adjusted using the slider at the bottom of the window. To decrease the font size drag the slider to the left, to increase drag the slider to the right Language Selection Click the Language button in the main toolbar.
Page 56: Status Bar
Status Bar The status bar is visible at the lowest position of the WinPlus-IP GUI and displays device, connection and run order information. This Status Bar is always visible and provides at a glance information when the main panes are not visible E.g.
Page 57 When a Run Order is requested, the name will be shown in the Status Bar and the spinning arrow will illustrate that the Run Order is in the process of loading: Where multiple Run Orders are requested each Run Order will be listed in the order that it was requested: When a Run Order has successfully loaded it will be removed from the Status Bar.
Page 58: Adding Machine Status Information
The select status information will be added: Show CPU Usage (shown in the Status Bar as “CPU”): This is the % of the CPU being used by WP-IP Show Total System CPU Usage (shown in the Status Bar as “Total CPU”): This is the % of the CPU being used by all applications Show Memory Usage (shown in the Status Bar as “Mem”): This is the amount of RAM being used by...
Page 59: Activating Prompting
Activating Prompting To Activate Live Prompting There are various methods of switching the prompt output on: • Click on the Prompt icon in the top right hand of the application: The icon will turn red and will say “Prompting” • Double click in the Status column of the Active Run Order window: The row will show in Red and the Status will show as “Air”.
Page 60 • The Prompter Preview window will have a red outline. • The current available Run Order will be highlighted red • The Function button will be red and will display “Go Live” The following are examples of how the default application will be displayed in either Standby or Live prompting mode.
Page 61: Run Orders
Run Orders How to Create A Simple Run Order Place the cursor in the Story Editor window and begin typing or copy and paste text into the Story Editor window. When typing a new script, the text will be highlighted as a Slugline. This will continue until the first carriage return: The slugline text will appear in the Active Run Order window and Untitled will appear in the Run Orders window:...
Page 62: Compatible Text Formats
Compatible Text Formats When not connected to a NRCS the following text formats can be imported or copied & pasted as applicable into WP-IP Word: .Doc (copy and paste + import) .DOCX (copy and paste + import) Text: .txt Rich Text Files: .rtf Adobe: .PDF...
Page 63: Saving A Run Order
Saving A Run Order To save the script, type “Ctrl+S”. To open an existing script, type “Ctrl+O”. Please Note: The default file extension is .awp (Autoscript WinPlus). Scripts can also be saved as an XML file. To add a new Run Order click “File/New” or ALT+F + N, or click + in the main toolbar or in the Run Order window header You can add as many Run Orders as you require: To delete a Run Order right click &...
Page 64: Exporting A Run Order
Exporting A Run Order Select File/Export Editing Run Order: This will open the Export Runorder pane. Please Note: See the section below “Printing Options & Configuration” for an explanation of the functionality of these options. Once all settings have been confirmed click EXPORT. You can now rename the run order if desired and select the location you would like to export to.
Page 65: Recalling A Run Order
Use the “Save as type” pull down to select the file type to export as: • .docx • .pdf • .rtf. Recalling A Run Order To recall a Run Order click “File/Open” or type “Ctrl+O”: Saved Run Orders can also be opened by clicking the Open Run Order From File icon in the main toolbar or in the Run Orders window header Up to 4 of the last opened Run Orders can also be accessed directly from the File menu: Page | 64...
Page 66: Reordering Run Orders
Reordering Run Orders Once loaded into the Run Orders pane each run order can be moved by dragging and dropping them within the pane. Click to select then hold down left mouse button and drag to reorder. Please Note: The live Run Order can be moved in this way when active, you do not have to deactivate it to move it.
Page 67: Run Order Status
When the Run Order is saved the word Saved will appear in the status bar for a few seconds. The Asterix and the word EDIT will be removed. If you select to close WinPlus-IP without saving changes you will be given another opportunity to save before closing.
Page 68: Dual Rundown Mode
Dual Rundown Mode This enables the user to view, edit and check the status of one Run Order while prompting a different Run Order. This is a useful tool for when the operator needs to make changes to one script without stopping the prompting output of another script.
Page 69 I now want to edit the content of Script 2 but do not want to stop prompting Script 1. I right click on Script 2 (it goes blue signifying I have selected it) and choose Edit Run Order This results in the following: Script 2 is now in the Story Editor pane and Script 1 is still the Prompter Preview pane (the live script) To confirm, the title bar of the Story Editor pane and the Prompt Preview pane show the two different Run Orders.
Page 70 I now want to prompt the content of Script 2 but want to edit Script 1. I right click on Script 2 (it has a blue border outlining the green signifying I have selected it) and choose Prompt Run Order. Script 2 is now in both the Story Editor pane and the Prompt Preview pane (the live script) I then right click on Script 1 (it goes blue signifying I have selected it) and choose Edit Run Order.
Page 71: Automatically Scroll From One Run Down Into The Next
By using these options, the user can preview and edit one script while live prompting another. Automatically Scroll from One Run Down Into the Next In many instances multiple run downs are loaded in WP-IP. This is a common mode of operation with news production, when different news hours have different rundowns, or in conference presentations where different speakers have different scripts.
Page 72: Merging Runorders
Merging Runorders When you have more than one run order and would like to combine these as a single run order you can use the Merge function. This will combine all the contents of multiple run orders into a single run order.
Page 73: Grouping Runorders
Click Yes to confirm. Please Note: you cannot use undo to reinstate deleted run orders after using the Merge function. Rundown 3 & 4 will now disappear, but the contents of those two run orders have now been appended into the contents of Rundown 1 As this equates to an edit of Rundown 1 you will see that the status has changed to EDIT and there is an asterix before the name *Rundown1.
Page 74 You will then be able to browse to where you would like to save the grouped run orders. Please Note: the file extension for grouped WP-IP run orders is .awg Once saved, the Run Orders pane will show the new grouped run orders name.
Page 75 When recalling groups using File or Alt+F, the group will be listed by the saved group name: To remove a run order from a group, either: A: Right click and select Remove From Group B: Drag a run order out of the group. When you release it you will be asked to confirm if you would like to remove it from the group To add a run order to an existing group, drag the run order over of the group.
Page 76: Moving Stories
Please Note: This feature is not applicable when a Newsroom connection is established as story moves should always come from the NRCS. WP-IP has options available to move one story, multiple stories or a block of stories. To view these options right click on a story in the Active Run Order window.
Page 77 Select Story 10 & right click. Click “Move After Live Story”. Result: Story 10 in now positioned immediately after Story 5: Multiple Stories: Action: Select the multiple stories you would like to move by holding down the CTRL key while clicking on the stories.
Page 78 Story Block: Action: Select the multiple stories you would like to move by holding down the SHFT key while clicking the first and last stories in the block. Click “Move After Live Story”. Result: The selected stories within the selected story block will move from their current position in the Run Order to be the next story in the Run Order below the current live story.
Page 79: Move After Story
Move After Story Please Note: Move After Story will produce the same results as Move After Live Story above for single stories, multiple stories or story blocks except the move location is user definable. Move After Story enables the user to move one story, multiple stories or a block of stories and insert them after a specific story determined by the user.
Page 80: Floating/Cloaking Text Or Stories
Floating/Cloaking Text or Stories Please Note: Float/Cloak have the same function but the terms differ dependent on the system used. For the purpose of this manual we will use the term Float. Text or can be removed from the prompted output but remain in the story editor using the Float/Cloak Function.
Page 81 To Float Selected Lines: F2 In the Story Editor, put the cursor on one line, or select multiple lines, and click F2 Example: To remove Floated status, click on the Floated text and click CTRL+F2 To Float A Selection: F2 In the Story Editor, select the text you would like to Float and click F2 Example: To remove the Floated status, select the Floated text and click CTRL+F2 or right click Float then...
Page 82 To Float Selected Sentences: F2 In the Story Editor, select the sentences you would like to Float and click F2 Please Note: If a selection is made by dragging, only the text which is selected will be floated. Example: To remove the Floated status, select the Floated text and click CTRL+F2 To Float Selected Paragraphs: In the Story Editor, put the cursor in the paragraph you would like to Float, right click Float and select Selected Paragraphs...
Page 83: Floating/Cloaking From The Run Order Window
To remove the Floated status, select the Floated text, and click F2 or select the Floated Text then right click Float and select Unfloat Selected Paragraphs. Floating/Cloaking from the Run Order Window Please Note: Float/Cloak have the same function, but the terms differ dependent on the system used. For the purpose of this manual, we will use the term Float.
Page 84: Adding Notes To A Story
Adding Notes To A Story Notes can be added to a story for reference by the prompt operator. Please Note: The notes feature is not available for Newsroom Run Orders To display the notes column in the Active Run Order pane click the burger then Columns, Notes. To add a Note: In the story you want to make a note click under the word Notes.
Page 85: Run Order Options When Importing Scripts
Run Order Options When Importing Scripts Several parameters can be set when importing a run order. These include setting the number of blank lines to be removed on import, when a new line is to be created and which text formats you would like to import.
Page 86: Limit Maximum Number Of Blank Lines Imported
Limit maximum number of blank lines imported This option lets you control how many blank lines are imported and how many are removed. Often a script will be prepared where the writer has entered several blank lines to separate segments, paragraphs etc. The reader may not want to see these and so can determine the number of lines displayed on the prompter.
Page 87 Using the sample text and the “Spaces After” set to 0: Will produce the following result: A new line is forced after the ? There are 2 spaces following it. These 2 spaces are forced onto the next line before There. A new line is forced after the ! A new line is forced after the .
Page 88: Tab Handling
Tab handling Removal/replacement of tabs within text is done using the options: o Number of spaces to replace starting tabs o Number of spaces to replace non- starting tabs Using the following text as an example: Entering a different value will affect the tabs. For example, with these settings: The results are: Page | 87...
Page 89 The two tabs at the start of the first sentence (starting tabs) are removed and replaced by 4 spaces. Number of spaces to replace starting tabs = 2 There are 2 x Tabs so total spaces to replace tabs is 4. The three tabs in the middle of the second sentence (non-starting tabs) are removed and replaced by 3 spaces Number of spaces to replace non-starting tabs = 1 There are 3 x Tabs so total spaces to replace tabs...
Page 90: Tips Import Handling
This is most specifically in use by the BBC (British Broadcasting Corporation). If not using TIPS to import scripts this feature can be ignored WP-IP can handle conversion of three import tags from within scripts generated in TIPS. These are: •...
Page 91 When the feature is enabled: And the TIPS document is imported, the resulting conversion is: Please Note: Additional TIPS %% tags may be supported in future versions. Page | 90...
Page 92: Selecting Format On Import
Selecting Format on Import Options allow the user to determine what text formats they would like to apply when importing or copy/pasting text Each field has two options: From Source From Destination When “From Source” is selected, upon import the particular text parameter will be kept and displayed as it is in the source document.
Page 93: Shortcut Keys
Shortcut Keys Several shortcut keys are available to improve the speed and simplicity of operation. Click on Help/Show Shortcut Keys to access a list of the available shortcuts The shortcut key window can be kept open and on top of all other windows. It can also be dragged to another screen.
Page 94: Text Colours
Text Colours Default Colours To apply a colour to selected text, other than the colour which is already set, select the text then click the dropdown arrow wherever you see the Forecolour, Back Colour, Underline Colour or Diacritic Colour options: This will bring up the Available Colours pane: Select the colour to apply that colour to the selected text.
Page 95 At the bottom of the Available Colours window there is a Custom Colours section. 10 x pre-set default colours are installed. To change these custom colours, click on one of the numbers 0 – 9 In the below example Custom Colour 0 is selected This will open a colour selector.
Page 96: Using Shortcut Keys To Apply Colours
Using Shortcut Keys to Apply Colours To increase the speed of applying colours to text, shortcut keys may be used. Please Note: The shortcuts are applicable to the Forecolour and Back Colour. The shortcut keys are as follows: To apply a colour to the Forecolour text, select ALT+SHIFT + Number 0-9 To apply a colour to the Back Colour text, select ALT+ Number 0-9 To use the shortcut keys to apply the corresponding Custom Colour: 1.
Page 97: Prompter Preview Preferences
Prompter Preview Preferences A number of additional output options can be configured via Prompter Preview preferences. This can be accessed by clicking the burger and then Preferences This will then launch the Preferences window. Blanking Blanking is a useful tool to remove text from the output in the event that a presenter would like to look into the camera lens but does not want to be distracted by text on the screen.
Page 98 Blanking Options Blanking can be set to switch the output to completely blank or to show a message. To completely blank the output, uncheck the Show Message button: The following will result Prompted Blanked To show a message check the Show Message button. You can then add the message to be displayed by typing into the message box.
Page 99 The following will result: Prompted Blanked You can use use up to 3 message lines or use a single character. The message text will automatically be centre justified. Please Note: If you edit the message text when blanking is activated you will be able to see the output update in real time.
Page 100: Cue Marker
Cue Marker The Cue Marker tab enables the user to set parameters for the marker displayed on the Prompter Preview pane. Cue Marker Style This can be set to be an arrow or a block Cue Marker Colour The colour of the marker can be selected using the pull down Page | 99...
Page 101: Cue Marker Vertical Offset
The applicable colour can be either from presets and a selection of standard (Available )colours, or generated by the user clicking Advanced and generating their own colour. Please Note: when changing the Cue Marker colour you will be able to see the marker itself change colour in real-time before you click Close Cue Marker Vertical Offset The offset of the marker from the top of the Prompter Preview can be adjusted using a slider.
Page 102: Controls Prompt Position
Controls Prompt Position This option controls if the story marker (slugline) position is determined by the position of the Cue Marker or if it is always displayed at the top of the output. Examples where the Cue Marker vertical offset is approx. 60% down the Prompter Preview pane: Controls Prompt Position on Any subsequent stories will also be Result: The story marker (slugline) is...
Page 103 Controls Prompt Position off Result: The story marker (slugline) is Any subsequent stories will also be always positioned at the top line of the positioned at the top line of the prompter prompter preview, independent of the preview, independent of the Cue Marker Cue Marker position: position: Please Note: Cue Marker settings can also be edited using Presenter Settings.
Page 104: Clock
Clock WP-IP can overly a clock on the Prompter Preview. The default colours and settings are shown above. Please Note: the settings within the Preferences are applied to the clock. To activate the clock itself click on the Prompter Preview burger and select Show Clock There are several adjustable parameters which the user can set.
Page 105 Show Seconds: When checked, seconds will be shown in the output. When unchecked seconds will be removed from the output Text Colour & Background Colour: The applicable colour can be either from presets and a selection of standard (common) colours, or generated by the user clicking Advanced and generating their own colour.
Page 106: Operating With Prompter Preview Closed
Operating With Prompter Preview Closed If you choose to operate WinPlus-IP with the Prompter Preview window closed, you can add the function buttons which would have been displayed in the Prompter Preview window to the main toolbar. Click Settings/Toolbar and select the buttons you would like to add.
Page 107: Timer
Timer WP-IP has a function which allows the user to configure and display a timer window. • Setting the Timer and starting, stopping and pausing the Timer is done in the Timer pane. • The appearance of the Timer is set via Preferences in the Prompter Preview.
Page 108: Setting The Timer
Setting the Timer To set a time enter the time in numbers in the Input field. This is in the form of seconds, minutes, hours. Press Enter or click SET to apply this time to the Timer. For example, typing 50 then pressing Enter or clicking SET will display 50 seconds in the Timer: Typing 12345 then pressing Enter or clicking SET will display 1 Hour, 23 Minutes and 45 Seconds in the Timer: To start the Timer, click the Start Timer button.
Page 109: Setting The Timers Appearance
Setting the Timers Appearance To configure the Timers appearance, click the Prompter Preview burger, then Preferences, then the Timer tab. This will display all the settings available to configure the appearance of the Timer Timer Display There are a number of options to determine when the Timer is displayed on the prompt output. Use the pull down to select which option to apply.
Page 110: Time To Show Alert
Always show: This will always display the Timer regardless of its state Please Note: When the Timer Display option is set to Never Show no other settings will available. Time To Show Alert This feature changes the colour of the Timer output to alert the viewer that a time of zero has been reached.
Page 111: Timer Colours
Timer Colours There are three colour states which can be applied to either the Timer text (numbers) or the Timer background. Active Colours: These are the colours which will be displayed when the Timer is counting Inactive Colours: These are the colours which will be displayed when the Timer is paused, or a time of zero has been reached.
Page 112 Round Up Seconds During Countdown: ON: the Timer will round up to the nearest second and start counting. If the Alert feature is active the resulting display will show the Alert colours the moment that the Timer reaches zero. OFF: the Timer will not round up to the nearest second. If the Alert feature is active the resulting display will show the Alert colours only after the Timer has reached zero for one second.
Page 113: Prompter Messages
Prompter Messages WP-IP allows you to display messages on the prompter output which are not part of the script. These can be useful ways of sending information to the presenter. E.g “David on line 1”: To launch the message pane, in the main toolbar click Window, Prompter Messages.
Page 114: Adding A Message
Add Message: Click this button to add a new message to the Message list Text Box: Type the text into this box to be displayed as a message Send: Click this button to display the text loaded in the text box Clear: Click this box to clear the message from the output Column headers: This will display the messsage text stored...
Page 115: Deleting A Message
If all 9 shortcut slots are occupied you will not be able to store a new message until one of these messages is deleted. Although you cannot store more than 9 messages, WP-IP will store 50 messages in memory. When you start typing into the text box it will autofill these messages from the data base.
Page 116: Configure Message Preferences
Configure Message Preferences How Messages look, their colour, size, duration of display and position on screen can all be adjusted. This is done in the preferences pane. This pane can be accessed from two locations: In the Prompter Preview pane, click the burger and Preferences. In the Prompter Messages pane, click the burger and Preferences.
Page 117 This slider determines how long Messages will be displayed. When set to 0 the messages will be displayed with no time limit. The slider can be used to select the message to display up to 20 seconds. When the duration has been reached the Message display state will change. Please Note: Duration figures up to 20 can also be typed into the Seconds box The Message will be displayed with the colours in the two colour fields.
Page 118 For example, selecting these colours: Will result in: If you increase the Duration time to anything larger than 0, additional fields will appear. These fields allow you to change how the Message looks after a certain period of time to highlight the message. The additional fields are: •...
Page 119 Alert Duration (0 = no alert) This slider determines how long the Message will be displayed in the alert state. When set to 0 the message will not display in the alert state. The slider can be used to select the alert state to display up to 20 seconds.
Page 120 If you would like to revert to the default colour settings you can do this by clicking Reset. Font & Font Size Alternative fonts and font sizes can be chosed using the pull down selectors beside these two configurable options Please Note: Numbers can also be typed into the Font Size box.
Page 121: Sluglines
Sluglines Slugline is the term used to refer to the text marker at the start of a story. Slugline Configuration Slugline configuration can be accessed by clicking Settings/Preferences in the main toolbar: A pulldown in the Runorder Import tab offers 4 different slugline settings Unrestricted Length: All text up to the end of a paragraph will be converted to a Slugline Fit Prompt Output Width: The slugline length will match that of the text in the corresponding line of text in the Prompt Preview window...
Page 122: Removing Sluglines From The Prompt Output
To access this click on the burger in the Prompt Preview pane then Preferences / Show/Hide WP-IP enables the option to remove all suglines from the prompter output. The options are to “Show” or “Hide” sluglines. These can be selected from the pull down.
Page 123: Prompter Preview Layout Formatting
***IMPORTANT*** Please Note: Sluglines are only hidden in the prompt output. They are not removed, and will therefore appear in the Story Editor and the Active Run Order window. Prompter Preview Layout Formatting Several options are applicable which enables the user to determine the appearance of the output. This configuration is accessed via the Prompter Preview pane Click the burger in the Prompter Preview pane and Select “Layout”: This will show the margin, cuemarker and interline spacing adjustment arrows and number box:...
Page 124: Adjusting The Output Margin
Adjusting the Output Margin Margin adjustment (determining the width of the output) is done using the left and right upward pointing arrows: Drag the margin markers to the desired position. To increase the width of the right margin, drag the right margin marker to the left: To increase the width of the left margin, drag the left margin marker to the right: Page | 123...
Page 125: Adjusting The Cue Marker
Adjusting the Cue Marker The cue marker position can be configured via the layout option. The default position of the Cue Marker is near the top left of the Prompter Preview window. Move the Cue Marker to the right by clicking Depending on which side the Cue Marker is displayed you the right-hand cuemarker icon at the bottom can remove it by clicking the right or left cuemarker icon...
Page 126: Adjusting The Interline Spacing
Adjusting the Interline Spacing The size of the gap between the horizontal lines of text is referred to as interline spacing. This can be adjusted either by typing a number into the number box, where 0.00 is the minimum spacing and 1.00 is the maximum, or by dragging an arrow in the Prompt Preview window when layout is selected.
Page 127: Presenter Settings
This will launch the Presenter Settings window This window will display a list of the configured presenters. Please Note: When WP-IP is first installed, a presenter profile named Default is shown. The settings enable you to determine the parameters of multiple kinds of text, including: •...
Page 128 It also enables you to set display parameters which include • Cue marker position • Clock position • Interline spacing • Blanking There are several tabs enabling the configuration of settings for each presenter. Within the tabs: • Prompter Layout •...
Page 129: Add A Presenter
Add A Presenter Open Presenter Settings by clicking on Settings/Presenter Settings from the main toolbar. Then click the “+” button Enter the presenters name in the Name field in the General Tab. This will autofill the presenters name in the parent name field. For example, Presenter John: When the presenters name is displayed, the presenters name will be shown in the format selected in the Prompt Name field of the Font Styles tab: That will result in Presenter John displayed as below:...
Page 130: Display The Presenters Name
You can also enter a friendly name in the General tab. For example, “Johns Story” By changing the colour, font size and other parameters in the Prompt Name field of the Font Styles tab to the below: The resulting output is: Click Apply to save these settings and add the new Presenter to the list.
Page 131 When hide is selected the presenters name will not be shown. When After Slugline is selected the presenters name will be shown. Please Note: It is not required to reload the Run Order to apply these changes Display of the presenter’s name can also be determined by the bracket settings within a NRCS. See the section Newsroom Preferences/Bracket Options.
Page 132: Configure Presenter Settings
Configure Presenter Settings Within the presenter settings a default global setting is used for the following 4 tabs: • Prompter Layout • Blanking • Cue Marker • Clock i.e. within each presenter these settings can be left unchanged and so they will default to the Global Settings, or they can be modified per presenter.
Page 133 Settings can be changed for the other functions in the Presenter menu by clicking Override Global Settings. E.g.: Prompter Layout Cue Marker settings Clock settings Page | 132...
Page 134: Apply Presenter Settings
Apply Presenter Style: If Apply Presenter Style is selected this will apply the formatting of the Presenter assigned to that story. This will override any specifically formatted text with the formatting for that stories Presenter. In the absence of a Presenter, WP-IP will apply the formatting of the Default Presenter.
Page 135: Remove A Presenter
To display the Presenter assigned to a story or stories you can add a Presenter column to the Active Run Order window by clicking the burger then Columns/Presenter: You can now see the Presenters names in the Presenter column In the absence of a Presenter being assigned the Default Presenter parameters will be applied to the story.
Page 136: Script Macros
Script Macros Script Macros enable the user to add preassigned text to a script for ease of editing. Adding Script Macros To Enable Macros in the Story Editor window, click the burger/Toolbar/Macros When this option is selected, a row of 10 buttons will appear at the top of the script display. The colour of the button represents the status of that button Grey: No Data Stored Red: Data Stored...
Page 137: Editing Macro Preferences
To retrieve the stored data and insert into the script, position the caret to the required position in the script and click on the desired Macro button. The script text will be inserted, and no data will be overwritten. You can view the contents of the macro by hovering over it. To delete data associated with each button, right click on the button and select “Clear”...
Page 138 : This button will add another macro button to the bottom of the macro list and will added to the end of the macro buttons visible in the Story Editor window. : This button will delete the currently selected macro and will remove the macro button in the Story Editor window.
Page 139 : This allows the user to assign a set of keys strokes to be shortcut keys for a macro. Select the macro you want to edit and click Set Key. The Set Key text will then turn red and is waiting to record keystrokes to assign to that Macro Key Press.
Page 140 : Enables the exporting and saving of all macros data and contents to an XML file which can then be imported into the same or another instance of WP-IP. : Enables the import of all macro data and contents and overwrites the macro data currently installed.
Page 141: Bookmarks & Snapshots
Snapshot: useful if you need a quick marker that you can jump back to shortly after making it. Snapshots are a smaller cut down version of bookmarks. settings Bookmarks and Snapshot panes can be launched under the Windows pull down in the main WP-IP toolbar: If you have the If you have the Controller pane Controller pane...
Page 142: Configuring Bookmarks
Configuring Bookmarks To inset a Bookmark, in the text in the Story Editor window place the cursor at the position you want to add as a Bookmark. Click ALT+M This will mark the line you clicked on as a Bookmark. The text in the Story Editor will be highlighted in Pink and the text will appear in the Bookmarks pane Please Note: You can also use CTRL+SHIFT+F3 which will act as a toggle to create and delete a Bookmark...
Page 143: Selecting Bookmarks
Please Note: The status field is linked to the status of the story in the Newsroom and so will only populate if WP-IP is connected to a Newsroom and if the application has a WP-IPN licence Text: Shows the text which has been selected as Bookmarked...
Page 144: Configuring Snapshots
Configuring Snapshots To insert a Snapshot, in the text in the Story Editor window, place the cursor at the position you want to add as a Bookmark. Click F6 This will mark the line you clicked on as Snapshot. The text in the Story Editor will be highlighted in Grey and the text will appear in the Snapshot pane Selecting Snapshots To jump to the Snapshot position in the Story Editor double click anywhere in the Snapshot To switch prompting on from that Snapshot, in the Snapshots pane, select the Snapshot and click F9...
Page 145: Find And Replace
Find and Replace WP-IP has a find and replace tool to speed up the editing and searching of text. To open the tool click anywhere in the Story Editor then CTRL+F. This will launch the Find and Replace Text Box To Find Text Enter the text you want to find in the Find Text field.
Page 146 To filter the results to only select text which matches the whole word entered in the Find Text field check the Match Whole Word box To Apply Text Formatting To apply specific formatting to the replacement text, click the Apply Formatting box. This will extend Find &...
Page 147: Spell Check
To start the spell check feature, click the burger in the Story Editor window and the Spell Check WP-IP will then automatically scan the text for spelling errors and underline them in red. Edit the text to correct the spelling and the underline will be removed.
Page 148: Font Management
Font Management WP-IP has several fonts installed. If the user would like to add or remove fonts, they can be done via the Font Management tool. Fonts must be installed on devices as well as in WP-IP. If not the font displayed on the teleprompter or from the XBOX-IP output will not match that of the script.
Page 149: To Add A Font
To Add A Font Select the font you would like to add to WP-IP. Then click Add Selected In this example Aharoni font is selected: When Add Selected is clicked the Aharoni font is added to the Installed Fonts at the bottom of the Installed Fonts list.
Page 150 Please Note: The font is initially put at the end of the Installed Fonts so you can see it has been added. After the Preferences window is closed it will be put into the correct position in the alphabetic fonts list To actually install the font click APPLY Page | 149...
Page 151: Adding Fonts From A File
The font will be added to WP-IP font list and will be sent to the devices. An icon (white tray with arrow pointing up) beside the status indicator will flash as the font is installed on the device Please Note: If a device is switched off or disabled when the font is applied it will automatically receive that font when it is powered on and enabled again.
Page 152 Please Note: only fonts which appear in white in the Installed Fonts pane can be removed. Those which appear in grey are permanently installed both in WP-IP and all devices. ***Important: If you would like to install complex languages and see any inconsistencies please contact Autoscript support.
Page 153: Printing Options & Configuration
Printing Options & Configuration Printing options are accessed from Settings/Preferences in the main application toolbar and then clicking the Print tab. I!mportant! Please note, from WinPlus-IP Version 1.12 onwards Printing options and configuration are now managed under File: Page | 152...
Page 154: Common Settings
There are a number of print features which are split into three options, Common Settings, Colour Closeness and Editing Run Order & Selected Story Settings. Common Settings Print Date: This will print the current date Print Run Order Source: This will print the name of the Run Order. If the Run Order is from a newsroom, it will print the name which is shown in the Run Orders pane.
Page 155: Editing Run Order & Selected Story Settings
With the Colour Closeness slider set to the far right: The printed copy will be as below: Editing Run Order & Selected Story Settings Page per story: When checked this will start a new print page for each story. When unchecked stories will run continuously. Page | 154...
Page 156 Hide cloaked text: When checked this will remove cloaked text from the printed output. When unchecked cloaked text will be printed. Remove formatting: When checked this will remove all test formatting in the print output. The font will be the same as the text is written in, but all other formatting will be removed in the print.
Page 157: Additional Functionality From Winplus-Ip V1.12 Onwards
Additional Functionality From WinPlus-IP V1.12 onwards: When selecting File/Print Editing Run Order you will be able to choose: Printer: The pull-down displays all the available Printers that can be accessed from this machine Page Size: The pull-down displays all the available page sizes for the specific selected printer Select Stories: The pull- down enables you to select to print All Stories or Only Selected Stories.
Page 158: Newsroom Connection & Configuration
Newsroom Connection & Configuration Connecting To a MOS Newsroom: Ensure that you have purchased WP-IPN, registered your machine and entered a Newsroom Licence key to access the Newsroom functionality. The application type in the top right-hand corner will show Newsroom. Click on the plus sign in the Newsrooms window: When the Add Newsroom box launches click the pull down to select MOS Please Note: The MOS functionality does not have a Newsroom Specific connection, it uses generic MOS commands for connection as outlined by MOS here:...
Page 159 Any incorrect syntax entered will be highlighted by a Red Circle with an X as illustrated below: Click apply. If successfully connected the MOS connection will now appear in the Newsrooms list. The Status light will show the connection: • Green Light: connected •...
Page 160: Adding A Rundown In Mos
Adding a Rundown In MOS In the Run Orders pane click Open run order from newsroom This will launch the Available Run Orders window. You will now be able to view the MOS Active Run Orders. You can view this as a list view or a tree view This window will show the Run Order name, Start Time and the Newsroom.
Page 161 Please Note: Where more than one run order is available you can select multiple rundowns by clicking and holding the CTRL key at the same time, then ADD The stories will begin to load and populate the Run Order, Story Editor and Prompt Preview windows Repeat this operation to add additional Run Orders.
Page 162: Additional Mos Configuration Options
The Edit Newsroom Window will open. The additional options are seen below the MOS ID field. Use Backup/Buddy Server If a connection is lost to the main MOS server WP-IP will automatically use the Backup/Buddy Server. To enable this feature, check the Use Backup/Buddy Server button.
Page 163: Connection Timeout (Ms)
Break Identifier Enter text into the box to determine the text which WP-IP will look for to recognise what the NRCS is sending as a break. This should match the text which is within the MOS tag sent in the MOS message.
Page 164: Auto Load Mos-Active Run Orders
MOS active runorders every time. On initial connect: An <roReqAll> will be sent with the initial connection. If a connection to the NRCS has been lost or a connection is re-established the existing run order will not be deleted from WP-IP and reloaded.
Page 165: Pausing Runorder Updates
A warning triangle will also show in the Status tray at the bottom right of the WP-IP application window. Hovering over this warning triangle will display the the details of this warning: When this run order is made active again only changes which have been made while that run order was inactive will be received, and the corresponding stories replaced with the new versions.
Page 166 To Pause a Rundown select the Rundown you would like to Pause and click the Pause button. This can be the active live Rundown or any other Rundown. The Status window will show a pause icon. To Un-Pause a Rundown, select the Rundown you would like to Un-Pause and click the Pause button again.
Page 167: Connecting To Avid Inews Via Ftp
Connecting To Avid iNews Via FTP Ensure that you have purchased WP-IPN, registered your machine and entered a Newsroom Licence key to access the Newsroom functionality. The application type in the top right-hand corner will show Newsroom. Click on the plus sign in the Newsrooms window Click Select Newsroom Type and Select iNews When iNews is selected you will need to complete the blank fields Complete the fields and click APPLY...
Page 168: Adding A Rundown In Inews
If successfully connected the iNews connection will now appear in the Newsrooms list. The Status light will show the connection: • Green Light: connected • Orange light: connecting • Red light: not accessible • Blue light: busy (in use by another instance of WP-IPN) Adding a Rundown In iNews In the Run Orders pane click Open run order from newsroom You will then see the available Run Orders.
Page 169 The stories will begin to load and populate the Run Orders, Story Editor and Prompt Preview windows Repeat this operation to add additional Run Orders. Please Note: if the Directory field is left blank this will connect to the users default iNews Home queue.
Page 170 To prompt a different Run Order from the currently prompter Run Order right click on the required Run Order and click Prompt and Edit Runorder or Prompt Run Order: To delete a Run Order right click and select Delete. You will see a warning message Please Note: If you choose to delete the currently live run order the currently prompted script will be deleted.
Page 171: Additional Inews Configuration Options
The Edit Newsroom Window will open. The additional options are seen below the Filter field. Connection Timeout (MS) Connection timeout is the time the WP-IP machine will wait when trying to establish a connection before stopping, resting, and then trying again. Usually, during this time the connection status will display orange (Connecting) in the newsrooms panel.
Page 172: Encoding
Please Note: increasing this timeout range may help where there are slow network connections Encoding To enable compatibility of the encoding used to transfer data from iNews to WP-IP click on the pull down to select the appropriate encoding Use Encryption When enabled WP-IP will only be able to read encrypted messages sent from iNews.
Page 173: Limit Connections
If one server fails WP-IP will automatically move to the next server in the Backup Servers Iist and try to connect. It will keep using that server until the connection fails, and will then repeat the...
Page 174: Connecting To A Shared Directory Newsroom
Connecting to a Shared Directory Newsroom Ensure that you have purchased WP-IPN, registered your machine and entered a Newsroom Licence key to access the Newsroom functionality. The application type in the top right-hand corner will show Newsroom. Click on the plus sign in the Newsrooms window Click Select Newsroom Type and Select Shared Directory When Shared Directory is selected you will need to complete the blank fields Name: this is a friendly name...
Page 175: Adding A Rundown In Shared Directory Newsroom
Encoding: To enable compatibility of the encoding used to transfer data from a Shared Directory Newsroom to WP-IP click on the pull down to select the appropriate encoding Click apply. If successfully connected the Shared Directory connection will now appear in the Newsrooms list.
Page 176 Please Note: Where more than one run order is available you can select multiple rundowns by clicking and holding the CTRL key at the same time, then ADD The stories will begin to load and populate the Run Order, Story Editor and Prompt Preview windows Page | 175...
Page 177: Newsroom Preferences
Newsroom Preferences Controls on what text is shown and/or imported when working with any newsroom system as well as automatically loading run orders can be set in the Preferences window. To launch this window, in the Newsrooms pane, click on the newsroom you want to configure then click on the burger and select Preferences: The Preferences window will then open: Boxes which are checked on (Blue Square)
Page 178: Live Updates
Live Updates There are three options available to determine how to deal with changes which are made to the the story which is currently the live story: Accept: changes which are made to the current live story will be updated inreal time. Ignore: changes which are made to the current live story in the prompter will be ignored and discarded.
Page 179: Auto Story Numbering
Auto Story Numbering Automatic Story Numbering on (active): if a rundown does not have story numbers WP-IP will assign story numbers beginning with 500. If a story number is subsequently added by the Newsroom the Automatic Story Numbering will be overwritten.
Page 180: Exclusion Options
Exclusion Options Excluded items will not be displayed in the Active Run Order or the Prompt Preview Cloaked Stories on (excluded): Any cloaked stories will not be displayed in the Story Editor or the prompt output Cloaked Stories off (included): Any floated stories will be displayed in the Story Editor but not in the prompt output Please Note: Dependent on the Newsroom the functionality associated with the name “Cloak”...
Page 181 Bracket options are selected using a pull down. There are a number of brackets used in Newsroom production. These brackets are usually imported in singles or in pairs. WP-IP allows for parameters to be set for any of this combination of brackets.
Page 182: Mos Colour
MOS Colour Where applicable MOS newsrooms assign colours to the script using a numerical command. WP-IP has a feature which allows the user to set which colours these number reference. Click on MOS Colours in the Newsroom burger This will open the MOS Colours tool.
Page 183 Where more colours, or the colour index is a different number than 0-7, the number of MOS colours can be increased using the slider. The example to the left shows an illustration of 12 colours. Click on the pull down arrow in the colour field.
Page 184: Display Run Order Date/Time
Display Run Order Date/Time WP-IP can display the date and start time of a run order within the Run Order window. To enable this click on the burger then Columns then Date / Time. When run orders are loaded the associated date and time of that run order will be displayed...
Page 185: Display Story Update/Replacement Count
Display Story Update/Replacement Count WP-IP will display a count of edits to a story in the Status column of the Active Run Order pane. In this example edits will be made to story A4 Russia-Intro When the rundown is first loaded into WP-IP this column will not display the REP status.
Page 186 To clear the REP status select the story by clicking anywhere in it, then right click and select “Clear Replaced Status”. This will then remove the REP text. Any subsequent edits to story A4 will resume the REP count from the last edit Page | 185...
Page 187: Display/Hide Story Breaks
To access this feature, click on the burger in the Prompt Preview pane then Preferences / Show/Hide WP-IP enables the option to remove all story BREAKS from the prompter output. The options are to “Show” or “Hide” Breaks. These can be selected from the pull down.
Page 188: Closed Captioner Configuration
Closed Captioner Configuration Closed Caption generators (CC) can be configured through the WinPlus-IP Device pane. Click the + icon to add a device: Select “Manually Add Device” then Closed Caption Complete the Device Type and Name fields: Page | 187...
Page 189: General Settings
Click Close to Close the Add Discovered Device window. Highlight the closed caption entry in the Device pane and click the “Configuration” button or Right Click and then Edit: General Settings Select the encoder from the drop-down menu. There are three CC options (LINK, EEG and OTHER) Link or EEG CC encoder has the following general options: Offset from cue: This value will determine when the CC data is sent to the encoder relative to the position of...
Page 190: Closed Caption Bracket Settings
There are a number of brackets used in Newsroom production. These brackets are usually imported in singles or in pairs. WP-IP allows for parameters to be set for any of this combination of brackets. There are only two types of data sent to the Closed Captioner device: •...
Page 191: Advance Settings
• Baud Rate • Parity • Data Bits • Stop Bits Please refer to your CC generator users guide for recommended settings. As an example, Serial settings for EEG are 1200 baud, 7 data bits, Odd parity and 1 stop bit. Advance Settings Advanced settings can be used in conjunction with any applicable CC encoders EEG and Link CC Encoders...
Page 192: Legacy Winplus Settings
Legacy WinPlus Settings Users who have previous experience with Autoscript WinPlus may find it useful when configuring WP-IP to be able to compare the fields and settings in WinPlus Ultra to those in WP-IP. Other CC Encoders When the CC encoder type is selected as “Other” the fields in...
Page 193: Redundancy
Redundancy Overview WinPlus-IP includes a redundancy feature which enables a second machine running the application to act as a real-time live back-up for the primary machine. Redundancy provides a failover system with minimal set-up and delay in switching in the event of an issue.
Page 194 Any machine on the same subnet running the WP-IP application will automatically appear in the Redundancy Pairing window in the Hostname column. Details of the software version and WP-IP licence type will also be displayed Please Note: To pair two applications this operation must also be performed on a second WP-IP application.
Page 195 The STANDBY window on the second machine will now display in green signifying that it is activey paired. When paired the message panel in the bottom right of the WP-IP application will display the status of the redundancy connection. The two images below show how the Live machine and the Standby machine:...
Page 196: Swapping Redundant Machines
For situations where the UDP broadcast is problematic, a user may want to enter the redundant peer IP address manually as an alternative to being picked up by discovery. Please Note: if this mechanism is used, then the normal connection-to-peer process needs to use a direct TCP connection instead of a UDP broadcast.
Page 197: Additional Redundancy Tools
Enter the IP address of the redundant peer and click Pair. Additional Redundancy Tools To view additional options, click on the Settings button Automatic Failover (Heartbeat Timeout): When selected failover from the Live to Standby machine will happen automatically if there is no response within the heartbeat timeout. When unselected failover will be done manually.
Page 198 If failover to the Standby machine is caused because the Live machine is powered down or WP-IP is restarted, when the connection is established that machine will reconnect as a Standby and the user will continue to use the Standby machine without the need to select it.
Page 199: Newsroom Redundancy
Minimize: This will minimize the size of the WP-IP application window Shutdown: This will close the WP-IP application. A warning message will be displayed before closure. Newsroom Redundancy Avid iNews FTP: When integrating with iNews the parameters of the iNews connection are automatically added to the paired machine.
Page 200: Automation Options
Automation (MOS connection for use with Sony ELC playout system only) Automation Interface Automation Interface is a feature of WP-IP which enables a networked control system to integrate, monitor and orchestrate Autoscript IP software (WinPlus-IP) and hardware. By using an API, the control system can provide precise, intuitive management and control of...
Page 201: Automation
To configure Automation, launch the Automation window under the Newsroom Pane Complete the MOS ID, NCS ID and Port fields. These are the Settings which Sony ELC will use to connect to WP-IP so they must be the same in ELC as they are in WP-IP Please Note: the MOS ID and NCS ID are not related to the settings in your specific NRCS To enable the Automation connection, check the Active box.
Page 202: Configuration
Switch NRCS preferences • Create studio groups of devices • Create on-camera unit settings for different look/feel and video input selections To use Configuration, in the main WP-IP toolbar click on Window/Configuration This will launch the Configuration pane Page | 201...
Page 203: Configuration Toolbar
Configuration Toolbar Default icons on the main toolbar are: Add a configuration. Delete the selected Configuration Modify selected Configuration Load and reset missing Configuration items Load and leave missing Configuration items as currently set Reset to defaults Expand all Collapse all Clear selection Please Note: Most of these functions are also available via a right click on a selected Configuration Page | 202...
Page 204: Add A Configuration
Burger Options: Click the burger in the main toolbar for additional options Use Simplified View: This will collapse all elements to their top level Toolbar: This will enable addition or deletion of icons to the main toolbar and reset them to the default Add A Configuration Click the Add button in the Configuration window toolbar.
Page 205 In this example all options will be checked. Click OK The Configuration pane will now display the new Configuration You can view the contents of the Configuration in a number of ways. Click on the plus in the Master Configuration tree to show the next level branch view: Page | 204...
Page 206: Add Parent Or Child Configurations
Click on the Expand All button to show the bottom level of the tree Please Note: where no elements are stored the field will not be expanded. Newsroom Preference, Macros and Import Export & Print Preferences do not expand. To collapse all items again click the Collapse All button Add Parent or Child Configurations Additional Configurations can be added either as a Child of an existing Configuration or as a new Parent Configuration.
Page 207 The below changes have been made to elements within WP-IP: • Saved Run Orders (added run down International 5PM Running Order) • Newsrooms (removed all NRCS apart from MOS ENPS) • Devices (deleted Studio 1 XBox & Camera 2) •...
Page 208: Modify Configurations
Modify Configurations This function enables a user to make changes to an already existing Configuration. After you have made edits within WP-IP to the elements you would like you can then apply those changes. Select the Configuration you wish to apply those edits to by clicking on the Configuration and then click the Modify button .
Page 209: Load Configurations
In the below example, Saved Run Orders and Devices will be modified in the Master Configuration with the current WP-IP settings, all other elements will be unchanged. Click OK to apply or CANCEL to close the window without making any modifications.
Page 210 There are two options to load the 5PM Running Order. Using the buttons in the toolbar choose either “Load and Reset Missing Configuration Items” or “Load and leave missing Configuration items as currently set” Load and Reset Missing Configuration Items When applied any unsaved settings will be lost and items which are in the currently active Configuration, but do not appear in the 5PM Running Order Configuration, will be reset.
Page 211: Reset To Default
Resetting to defaults will not delete the Configuration but the Configuration will appear as empty in WP-IP, i.e. as if a Configuration was saved as an empty Configuration and then applied. When selecting this option a confirmation box will open: Click Yes or No to reset, or close the confirmation box Move &...
Page 212: Delete A Configuration
To add as new Parent Configuration: Click any blank area in the Configuration window (i.e. not on an existing Parent or Child Configuration). Right click and Paste or use the shortcut CTRL + V. Delete A Configuration To delete a Configuration click on the configuration you want to delete to select it and then click the Delete button This will delete the Configuration and, where applicable, any Child Configurations also.
Page 213: Export/Import Of Settings
Export/Import Of Settings Overview WP-IP has a number of parameters which determine how the application connects to devices, networks and other incidences of WP-IP. The ability to store and export these settings is a powerful tool which has a number of benefits: •...
Page 214 Where the check box is blue that option has been selected to be exported. Depending on the licence applied the user can choose to export whichever settings are available. The function of the buttons in the footer of the window are as follows : This will select all the settings available to be exported Page | 213...
Page 215 GUI layout duplicated. No other settings are required to be used in the same configuration on this or any other instance of WP-IP. : This will select all items except Layout, Saved Run Order and Configuration Page | 214...
Page 216: Importing Settings
Please Note: Any combination of individual settings and Show or Layout options can be used. : This will then enable the user to export the selected settings by saving as an .xml file : This will cancel the operation and close the Select Settings to Export window Importing Settings The import of settings is located in the main toolbar under Settings/Export Settings Page | 215...
Page 217 You can then apply the same buttons as for the export depending on what settings you select to import. Where you do not select a setting to import the settings which already exist in the incidence of WP-IP which is installed will remain unchanged. Page | 216...
Page 218: Advanced Display Configuration
Advanced Display Configuration When an on-camera unit is connected to the WP-IP application via Ethernet, advanced configuration and functionality can be set remotely via the WP-IP application. This includes configuring input source, colour temperature, image orientation, image scaling and backlight power.
Page 219 TALENT MONITOR: This refers to the return video screen (ETM-XX) Please Note: the Talent Monitor tab will only appear when an EPIC-IP monitor system is addressed. The Talent Monitor tab will not be visible when an EVO-IP monitor system is addressed.
Page 220: Power
When the tabs for DISPLAY or TALENT MONITOR are selected an extended menu will appear. Both displays have similar advanced configuration options Power The power button can be used to put the screen back light into a standby mode. When the power is set to Standby the backlight will be dimmed to the minimum settings of brightness.
Page 221: Main Settings
Main Settings Drag the sliders to adjust levels of Brightness, Contrast, Sharpness and Backlight. Please Note: Slider range is in % where minimum is 0% and maximum is 100% Colour Temperature To select your preferred colour temperature click the pull down in the colour temperature field and click on the option you would like.
Page 222: Image Scaling
Horizontal Flip: Selecting Horizontal Flip will result in the following: Image Scaling The image scaling can be adjusted by clicking in the pull down to select the preferred scaling Input Source The input source selections differ between the DISPLAY and the TALENT MONITOR Click in the pull down to select the preferred input DISPLAY Select from Prompter (Ethernet) CVBS or SDI...
Page 223: Talent Monitor
TALENT MONITOR Select from SDI or CVBS Noise Reduction There are two options for noise reduction. Dynamic Noise Reduction and MPEG Noise Reduction Dynamic Noise Reduction Noise reduction is increased in dark areas where it's more visible and decreased in light areas where there's often a wider colour spectrum.
Page 224: Picture-In-Picture (Pip)
Picture-in-Picture (PiP) This feature enables two images to be shown in the display or talent monitor. The picture-in-picture image size and position can be configured using the options below. Please Note: Not all PiP options are available in all monitors. Please check for compatibility or contact support for more details.
Page 225: Talent Monitor
TALENT MONITOR Picture-in-Picture Mode: determines where the PiP image will be positioned in the talent monitor For no PiP select Off. To set the position click in the pull down and then the preferred option Picture-in-Picture Size: determines the size of the PiP image. Select Small or Large Please Note: When Side-by-Side is selected as Picture-in-Picture Mode, Picture-in-Picture Size is disabled.
Page 226: Integration Of Legacy Autoscript Controllers With Wp-Ip
Incorporated into package WSC-A which also includes WSC-RAT-A, and package WFC-PKG-US which also includes WFC-A These controllers can be connected to the WP-IP application using a serial to ethernet convertor and bespoke serial cable. This is supplied by Autoscript as a package part (SRL-IP).
Page 227: Hardware Configuration
Hardware Configuration When used with a Smart Combiner Box (SCB): The SCB itself will be connected to the network via the SRL-IP serial cable (A9009-5002). External power is required for the SCB. All legacy devices will require power supply PSU-HR.
Page 228: Software Configuration
The SRL-IP convertor always requires its own PSU (included). It cannot be powered by PoE. Software Configuration To enable the installation of the SRL-IP, power the Lantronix UDS1100 and connect it to the network. The Lantronix Device Installer can be downloaded from here: http://ts.Lantronix.com/ftp/DeviceInstaller/Lantronix/4.4/4.4.0.5/Installers/SingleInstallFiles/DeviceI...
Page 229 Open the Device Installer (it will automatically search for any devices) Double click on the device that you can see and select the ‘Web Configuration’ tab, then click the green arrow to load the page Enter the username ‘admin’ and click ‘Ok’ Page | 228...
Page 230 Close and re-open the Lantronix page You should be ready to connect the controller to the Lantronix box To set the IP address manually, click on the ‘Assign IP’ tab at the top of the main program page Page | 229...
Page 231 Click ‘Next’, then ‘Assign’ to change the IP address Once assigned, click ‘Finish’ Once you have done this, go to the Winplus-IP software and Click ‘Add – ‘+’ in the Devices window, then Click on ‘Manually Add Device’ Page | 230...
Page 232: Integration Of Legacy Autocue Controllers With Wp-Ip
The legacy MFC controller should appear in the Devices window ready to use Integration of Legacy Autocue Controllers With WP-IP Legacy Autocue controllers can be connected and used with the WP-IP application. This includes the following controllers: Autocue ShuttleXpress (CON-SE)
Page 233: Adding The Autocue Shuttlexpress (Con-Se)
Adding the Autocue ShuttleXpress (CON-SE) In the Devices pane click the + button. When connected to a USB port/USB hub, the Shuttle Express controller will be detected and listed in the Auto Discovered device pane as the type ShuttleXpress: Double click to add to the Devices pane. To edit the settings, select the device then click the Configuration button.
Page 234: Adding Autocue Multi Button Usb Desktop Control (Con-Mb/Usb) & Usb Foot Control (Con-Fc/Usb/001)
Click the pull down on each button to change the function assigned to that button. Click the SPEED PROFILE tab to adjust sensitivity, the size of the deadband and the ShuttleXpress maximum speed. Adding Autocue Multi Button USB Desktop Control (CON-MB/USB) & USB Foot Control (CON-FC/USB/001) These USB Autocue controllers cannot be added using Auto Discovery method.
Page 235 Use the pull down to manually select the controller type. Or, press any button on the controller to have WP-IP automatically detect the controller type. In this example, a CON-FC/USB Foot Control is added. Click the check box to add the device to the Devices pane in WP-IP and then click APPLY.
Page 236 Perform the same steps to add a Multi Button USB Desktop Control (CON-MB/USB). To edit the settings, select the device then click the Configuration button. In the main page you can change the device name: Click CONFIGURATION then the GENERAL tab to view the functions assigned to each of the buttons. For the Foot Controller there are two buttons...
Page 237 Click the SPEED PROFILE tab to adjust sensitivity, the size of the deadband and the ShuttleXpress maximum speed. Both Autoscript and Autocue controllers are now added to, and used with WP-IP: Page | 236...
Page 238: Idevice Integration And Operation
This document explains the acquisition, installation, and operation of the WP-I license and iEVO application. iEVO users can connect and display the prompted script from WP-IP on an iDevice, creating a reliable, portable monitor for operators and talent. When connected to the same network an iDevice with the iEVO app will show as a device within the WP-IP device manager.
Page 239: Purchasing A Wp-I Licence
For example, if you have 3 x iPads and 2 x iPhones and 3 x WP-I licences you can add up to 3 x iDevices to the WP-IP application. These can be any combination of the 5 x iDevices, the licence is not locked to specific iPads or iPhones.
Page 240: Downloading The Ievo Application
A licence key will be sent to the registered email address. Copy the licence key into the Key field in the Licence Management window in WinPlus-IP: Once the licence is accepted WP-IP will display iPad as part of your licence description in the WP-IP header: You will now be able to add an iPad or iPhone to your list of devices.
Page 241: Connection Requirements
(User Datagram Protocol) broadcast which will make the iEVO application visible to WP-IP. In order for WP-IP to be able to detect this UDP broadcast the laptop/PC running WP-IP will typically be on the same network as the iDevice which iEVO is running on.
Page 242: Ievo Network Connection Examples
iEVO Network Connection Examples Local Network iPad/iPhone Connection Page | 241...
Page 243: Remote Network Ipad/Iphone Connection
Remote Network iPad/iPhone Connection Page | 242...
Page 244: Adding An Idevice To The Wp-Ip Application
Adding An iDevice To The WP-IP application Once you have installed the iEVO application on your connected iDevice and have the appropriate licence installed on your WP-IP application you can add the iDevice. In the devices window click the + icon:...
Page 245: Adding An Auto Discovered Device
Please Note: For the iDevice to be discovered iEVO must be running on the iDevice In the below example WP-IP has auto discovered an iPad on the network with the name Jib iPad: When the device is added to the devices list it will disappear from the Add Discovered Device...
Page 246: Manually Adding A Device
Once the Subnet of the iDevice is edited to match that of the network which the laptop/PC running WP-IP is also connected to you will be able to repeat the first steps of Adding An Auto Discovered Device to add your iDevice.
Page 247 This will launch the Add Discovered Device window: Click “Manually Add Device”: The Manually Add Device window will open. Click “Select” to view a pull-down of the available device types: Page | 246...
Page 248 After selecting your iDevice the Manually Add Device window will then give you the opportunity to add a friendly name and the device IP Address: Populate these fields. Any incorrect entries will result in an error icon being displayed next to the field.
Page 249: Configuring An Idevice
Configuring an iDevice The iPad will display exactly the same image as that of all other on-camera units. As with the other devices there are configurable options. To access these right click on the iDevice and select Edit or click on the Configuration button: If the prompting is currently Live you will see the message: If you choose to continue you will see the Configuration window: Page | 248...
Page 250: General
This window shows you device information and connection status. This enables you to disable or enable the iDevice. Please Note: Enabling or Disabling of the device can also be done by right clicking on the iDevice in the main Devices pane. Click on configuration to access a menu.
Page 251: Time Zone
The iDevice will show the friendly name, device Serial Number, Firmware version and IP address. Please Note: If prompting is live, clicking Identify will switch the prompting off on the iDevice and it will display the identification screen. You will be shown this confirmation message before applying Identify: If you click “Yes”...
Page 252 To configure the clock settings, including colour and position, click the burger/Preferences/Clock To use the time generated in the WP-IP application the device is attached to, uncheck the box Use Host Time Zone To use the time set in the location services of the iDevice itself, check the box Use Host Time Zone...
Page 253: Display
The script is sent as data packets via the network and the image rendering is done within the iEVO application running on the iDevice. If the network connection is lost between iEVO and WP-IP the script will disappear from the iDevice and the application will display the Identify screen.
Page 254: Configuring The Clockplus-Ip Device
Configuring the CLOCKPLUS-IP Device The CLOCKPLUS-IP can be configured through the WinPlus-IP Device pane. Highlight the device the clock is installed in and click the CONFIGURATION button. In the Device Configuration window, click CONFIGURATION/CLOCK tab: Use Host Time Zone: Uses local PC time.
Page 255 Clock Module Display Mode: Select 12-Hour or 24-Hour display Clock Module Brightness: Use the slider to adjust the brightness of the clock unit (0-100) Clock Module Default Colour: Select the colour of the Clock when not on-air (3 colour choices) To Configure the Tally option for the Clock module, click the TALLY tab: Clock Module Tally Enabled: If enabled the Clock will tally when triggered.
Page 256: Controller Devices
Illuminated multi-colour window shows device network status and operational mode. Power 3W Max power consumption Powered over Ethernet (PoE) Requires 3rd party PoE injector or XBox-IP (not included) Weight 500g / 1.1 lb Size 42mm / 1.65" (Height) x 134mm / 5.28" (Width) x 230mm / 9.06" (Length)
Page 257: Fc-Ip Controller (A9009-0003)
Illuminated multi-colour window shows device network status and operational mode. Power 3W Max power consumption Powered over Ethernet (PoE) Requires 3rd party PoE injector or XBox-IP (not included) Weight 610g / 1.3 lb Size 50mm / 1.9" (Height) x 134mm / 5.28" (Width) x 230mm / 9.06" (Length)
Page 258: Wc-Ip Wireless Controller (A9009-0007)
Wireless Range 100m / 300Ft (line of sight) Status Display Illuminated Wireless Connection / Connection State Power RJ45. Powered over Ethernet Requires 3rd party PoE injector or XBox-IP (not included) Power Consumption 3W Max. Weight 150g / 0.3lb Dimensions 25 x 73 x 116mm / 1 x 2.9 x 4.6”...
Page 259: Configuring The Wc-Pkg Wireless Controller
Please Note: the WB-IP (A9009-0008) should be added to the WP-IP system before the WC-IP (A90009-0007). The WB-IP can be added either by the Auto Discover method (Add Discovered Device) or by manually adding the device (Manually Add Device). The WC-IP must be added using the Auto Discover method (Add Discovered Device) Adding The WB-IP Power: Connect an ethernet cable to the WB-IP.
Page 260: Adding The Wc-Ip
In the devices window click the + icon. This will launch the Add Discovered Device window: When “Add Discovered Device” is clicked, a list of the available WC-IP connected to the network will populate. The window shows the type of device available, its friendly name and its MAC address.
Page 261: Pairing The Wc-Ip To The Wb-Ip
The devices pane shows “WC-IP Rob1” is connected to WinPlus-IP via Basestation WB-IP 88-99-A9. In the WC-IP name column it displays the name of the WP-IP “WC-IP Rob1”, and then the WB-IP it is using to connect to the WinPlus-IP application by showing the name in brackets (via WB-IP 88-99-A9) The device menu is the same as with the other controllers except there is more information.
Page 262: Troubleshooting
Troubleshooting Export Logs This will export all logs for troubleshooting and reference purposes. Click Help/Export Logs You can select the location you would like to save these log files. While exporting you will see a notification in the toolbar: When the export is completed a confirmation window will display when the files have been saved in the location specified.
Page 263: Technical Support & Sales Contact
Technical Support & Sales Contact For support please contact: For sales please contact: UNITED KINGDOM EMEA & Asia Videndum Production Solutions GmbH Videndum Production Solutions Ltd Western Way Parkring 29 Bury St.Edmunds 85748 Garching Suffolk Germany IP33 3TB T +49 (0) 89 32158-200 F +49 (0) 89 32158-227 Phone: (+44) 1284 757918 Email:...
Page 264: Service Agreements
Service Agreements To ensure on-going performance of your Autoscript products, we can provide a suite of aftersales services for a fixed price that will provide everything you need. This can include maintenance visits to your site by an engineer, dedicated spare parts to keep you moving, Operator training and fast and efficient technical helplines.
Page 265: Notes
Notes Page | 264...