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How can I hide the Assistive Touch Icon?
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Frequently Asked Questions (FAQ)
Tap the settings icon
on main menu to enter settings interface.
Tap Album Settings, then tap Assistive Touch and change the
settings to off.
Why some photos are loaded faster than others?
Higher resolution photos are loaded slower. Using a lower
resolution when taking photos will speed up loading time.
I have a SD card or USB in the Digital Photo Frame, but it's not
reading the card. What should I do?
First, make sure that you are using SD card or USB that is supported
by the Digital Photo Frame. Maximum size of the SD card or USB is
32G.
Second, ensure that the SD card or USB is inserted all the way into
the correct slot.
Please check the format of SD card or USB and format it if necessary.
The file can't be played correctly?
Please check the format of the file as well as the software of the
digital photo frame.
Please contact QPIX if the problem could not be fixed via software
upgrade.
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