Samsung HT-Z221 User Manual page 58

Troubleshooting
SYMPTOM
Audio language and subtitles do
not work.
Menu screen does not appear
even when the menu function is
selected.
Aspect ratio cannot be changed.
• The main unit is not working.
(Example: The power goes out
or the front panel key doesn't
work or a strange noise is
heard.)
• The DVD player is not working
normally.
The rating level password has
has been forgotten.
Can't receive radio broadcast.
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• Audio language and subtitles will not work if the disc does
not contain them.
• Are you using a disc that does not contain menus?
• You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER
BOX mode, or 4:3 PAN SCAN mode, but 4:3 DVDs can be
seen in 4:3 ratio only. Refer to the DVD disc jacket and then
select the appropriate function.
• Turn off the power and hold the STOP ( ) button on the
main unit for longer than 5 seconds (reset function).
Using the rESET function will erase all stored settings.
Do not use this unless necessary.
• While "NO DISC" message appears on the display of the
main unit, hold the main unit's STOP ( ) button for longer
than 5 seconds. "INITIAL" appears on the display and all
settings will return to the default values.
• Press the POWER button.
Using the rESET function will erase all stored settings.
Do not use this unless necessary.
• Is the antenna connected properly?
• If the antenna's input signal is weak, install an external FM
antenna in an area with good reception.
Check/remedy