Related Manuals for Telestream Wirecast Gear
Summary of Contents for Telestream Wirecast Gear
- Page 1 User Guide User Guide The latest version of the Wirecast Gear User Guide is available at: http://www.telestream.net/pdfs/user-guides/Wirecast-Gear-3-User-Guide.pdf Wirecast Gear User Guide | 320384 May 12, 2022...
- Page 2 Share comments about this or other Telestream documents. Copyrights and Trademark Notices Copyright © 2022 Telestream, LLC and its Affiliates. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, altered, or translated into any languages without written permission of Telestream, LLC.
- Page 3 Apple. QuickTime, MacOS X, and Safari are trademarks of Apple, Inc. Bonjour, the Bonjour logo, and the Bonjour symbol are trademarks of Apple, Inc. Avid. Portions of this product Copyright 2012 Avid Technology, Inc. CoreOS. Developers of ETCD. Dolby. Dolby and the double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation.
- Page 4 Telerik. RadControls for ASP.NET AJAX copyright Telerik All rights reserved. VoiceAge. This product is manufactured by Telestream under license from VoiceAge Corporation. x264 LLC. The product is manufactured by Telestream under license from x264 LLC. Xceed. The Software is Copyright ©1994-2012 Xceed Software Inc., all rights reserved.
- Page 5 Components may not be necessarily the same, but will be of equivalent operation and quality. Software Updates Except as may be provided in a separate agreement between Telestream and You, if any, Telestream is under no obligation to maintain or support the Software and Telestream has no obligation to furnish...
- Page 6 Product. Damages TELESTREAM, LLC SHALL NOT BE LIABLE TO YOU FOR ANY DAMAGES, INCLUDING ANY LOST PROFITS, LOST SAVINGS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF YOUR USE OR...
- Page 7 Safety: CSA/EN/IEC/UL 60950-1 Compliant, UL or CSA Listed (USA and Canada), CE Marking (Europe) California Best Management Practices Regulations for Perchlorate Materials: This Perchlorate warning applies only to products containing CR (Manganese Dioxide) Lithium coin cells. Perchlorate Material-special handling may apply. See www.dtsc.ca.gov/hazardouswaste/ perchlorate.
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Page 9: Table Of Contents
Technical Specifications Internal Configuration (All models) Physical Specifications Power Specifications Video Inputs and Outputs Telestream Contact Information Telestream Would Like to Hear from You. Installation Unpacking Wirecast Gear Shipping Container Contents Registering Wirecast Gear Table-top Mounting of Wirecast Gear Rack Mounting of Wirecast Gear... - Page 10 Contents Troubleshooting and Updating Wirecast Gear General Drive Initialization Finding Windows Update Driver Issues Support for Wirecast Gear Obtaining Support | Information | Assistance Return Merchandise Authorization (RMA) Procedure Support and RMA Process Regulatory Compliance Statements Wirecast Gear User Guide...
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Page 11: Introduction
Introduction This section introduces Wirecast Gear 3, its features and the contact information for Telestream. Topics ■ Introducing Wirecast Gear 3 12 ■ Wirecast Gear Models and Features 12 ■ Technical Specifications 13 ■ Telestream Contact Information 16... -
Page 12: Introducing Wirecast Gear 3
Introducing Wirecast Gear 3 Introducing Wirecast Gear 3 Wirecast Gear 3 is a family of turnkey live-streaming video switchers. Gear 3 provides plug-in-and-go streaming production for up to five HD, 4K SDI, or four HDMI sources. A compact, rack-mountable unit contains all you need for producing sports, news, worship, or other live events. -
Page 13: Technical Specifications
One-year Telestream Warranty Technical Specifications Caution: Wirecast Gear is a sealed device, with no user-serviceable parts or user- accessible expansion slots. Do not open, attempt to upgrade, or alter the computer. Doing so exposes you to electrical hazard, may damage the unit, and may invalidate your warranty. -
Page 14: Internal Configuration (All Models)
Input Current 8A @ 115 VAC 60Hz RMS, 4A @ 230 VAC 50Hz RMS, Single Phase • Input Connection IEC 60320 C14 3-pin receptacle Note: Wirecast Gear contains no user-serviceable parts. Any repair or modification must be performed by Telestream or an authorized Telestream service technician. Wirecast Gear User Guide... -
Page 15: Video Inputs And Outputs
4:4:4 max (Can assign + 1x 3G-SDI one input SMPTE instead to 424M, 12G-SDI 1920x1080 SMPTE @ 60Hz YUV ST2082, 4:2:2 max. 4096x2160 @ 60Hz max) + 1x 3G-SDI SMPTE 424M 1920x1080 @ 60Hz YUV 4:2:2 max. Wirecast Gear User Guide... -
Page 16: Telestream Contact Information
Introduction Telestream Contact Information Telestream Contact Information To obtain product information, technical support, or to provide comments on this guide, contact Telestream on the web, by e-mail or by phone as listed in Table Table 2. Telestream Contact Information Resource... -
Page 17: Installation
Installation This section outlines how to physically mount, install, and connect Wirecast Gear units. Note: Before installing Wirecast Gear, read through the section on Wirecast Gear Panels. Topics ■ Unpacking Wirecast Gear 18 ■ Registering Wirecast Gear 18 ■ Table-top Mounting of Wirecast Gear 19 ■... -
Page 18: Unpacking Wirecast Gear
• 3-pin IEC power cable Registering Wirecast Gear Registering the Wirecast Gear system is a requirement to gain access to the licensed copies of Telestream-bundled software. It also ensures the following: Safety—for improvements and product feature updates Service—to receive the industry-leading Telestream warranty service and technical support Security—to protect from loss, theft or catastrophic events where registration may... -
Page 19: Rack Mounting Of Wirecast Gear
Table-top Mounting of Wirecast Gear Wirecast Gear comes configured with pre-attached feet for table-top use. The unique size and shape of Wirecast Gear is designed to occupy a minimum of space while making connectors and cables easily accessible. Rack Mounting of Wirecast Gear Note: To rack-mount Wirecast Gear, first remove the rubber feet to avoid obstructing the rack space below. -
Page 20: Getting Started
(for headsets) or rear (for all other audio) of the unit. Alternatively, connect audio inputs and outputs via USB. 5. Insert the USB dongle into a USB port on the front or back of the Wirecast Gear box. Note: The dongle communicates with both the mouse and the keyboard. -
Page 21: Broadcasting With Wirecast Gear
Broadcasting with Wirecast Gear This section outlines how to get started with Wirecast Gear and how to boot the unit for the first time. Topics ■ Launching Wirecast Gear 22... -
Page 22: Launching Wirecast Gear
10. Provide answers to three security questions, as prompted. 11. Respond to the Do more across devices prompt. 12. Select Accept to choose privacy. After a brief period of configuration, your Wirecast Gear will boot for the first time into Windows. Wirecast Gear User Guide... -
Page 23: Wirecast Gear Panels
Installation topic for steps to install and connect to the unit. Wirecast Gear is available in HDMI and SDI configurations. Both configurations share the same front panel features, but each configuration has a unique rear panel. Topics ■... -
Page 24: Front Panel
Wirecast Gear Panels Front Panel Front Panel Wirecast Gear 3 has the following connectors on the front panel: USB 3.0 Mic In Power Line Out USB 3.0 Ports Two USB ports support the USB 3.1 Gen 1 (5 Gbit/s) specification. -
Page 25: Rear Panel, Left
USB 3.1 Gen 1 (5 Gbit/s) ports on the front panel. USB Type-C™ Port The USB Type-C port supports the USB 3.1 Gen 2 (10 Gbit/s) specification and is compatible to the USB 3.0/2.0/1.1 specification. Wirecast Gear User Guide... -
Page 26: Rear Panel, Right
Do not connect displays to these ports. Rear Panel, Right Depending on the Wirecast Gear model, different inputs are provided on the right side of the rear panel, as defined below. Gear 3 HD SDI Mini DisplayPort 1.4 Out... - Page 27 HDMI 1.4 In Mini DisplayPort 1.4 Out Three Mini DisplayPort 1.4 output ports provide up to 4Kp60 output to a display. HDMI 1.4 In Four HDMI 1.4 in provide up to 1080p60 YUV 4:2:2 or RGB 4:4:4 inputs. Wirecast Gear User Guide...
- Page 28 SDI in provides up to 1080p60 YUV 4:2:2 input. 3G-SDI Out One 3G-SDI output port provides up to 1080p60 4:2:2 output. Note: The fifth connector is for hardware genlock. This is not supported in Wirecast software and this connector is therefore not used. Wirecast Gear User Guide...
- Page 29 HDMI 2.0 In Four HDMI 2.0a input ports provide up to 4Kp60 YUV 4:2:2 or RGB 4:4:4 inputs. 3G-SDI In One 3G-SDI input port provides up to 1080p60 YUV 4:2:2 input. 3G-SDI Out One 3G-SDI output port provides up to 1080p60 YUV 4:2:2 output. Wirecast Gear User Guide...
- Page 30 Wirecast Gear Panels Rear Panel, Right Wirecast Gear User Guide...
- Page 31 Troubleshooting and Updating Wirecast Gear This section provides information on troubleshooting Wirecast Gear and obtaining updates. Topics ■ General 32 ■ Drive Initialization 32 ■ Finding Windows Update Driver Issues 33...
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Page 32: Troubleshooting And Updating Wirecast Gear General
If the Wirecast Gear unit is not functioning correctly, the following information may assist in resolving any issues. Caution: Wirecast Gear is a sealed device, with no user serviceable parts and no free internal peripheral bays. Do not open the chassis to try to diagnose a hardware failure, perform service, or make any modification unless given written permission to do so by Telestream. -
Page 33: Finding Windows Update Driver Issues
Troubleshooting and Updating Wirecast Gear Finding Windows Update Driver Issues Finding Windows Update Driver Issues Windows updates may occasionally cause disruption to drivers on Wirecast Gear, causing incorrect operation of the unit. To determine if driver issues exist, do the following: 1. - Page 34 Troubleshooting and Updating Wirecast Gear Finding Windows Update Driver Issues Wirecast Gear User Guide...
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Page 35: Support For Wirecast Gear
Support for Wirecast Gear This section outlines methods for obtaining customer support, and for the return process for Wirecast Gear. Topics ■ Obtaining Support | Information | Assistance 36 ■ Return Merchandise Authorization (RMA) Procedure 37... -
Page 36: Obtaining Support | Information | Assistance
Obtaining Support | Information | Assistance Obtaining Support | Information | Assistance Support options for your Wirecast Gear are listed and briefly described below. Provide the name of the organization, contact information, and the serial number of the affected unit. If the problem cannot be resolved remotely, request an RMA (Return Material Authorization). -
Page 37: Return Merchandise Authorization (Rma) Procedure
Telestream does not accept hardware returns without issuing an RMA number first. Prior to returning the Wirecast Gear unit, and at regular intervals during its use, Telestream recommends backing up the contents of all mass storage drives on Wirecast Gear to a suitable external mass storage unit. - Page 38 Support for Wirecast Gear Return Merchandise Authorization (RMA) Procedure 8. Telestream appreciates its customers' choice of Wirecast Gear and kindly requests the prompt return of the satisfaction questionnaire to assist in improving Gear products and customer service. Wirecast Gear User Guide...
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Page 39: Regulatory Compliance Statements
Regulatory Compliance Statements This section presents the Regulatory Compliance Statements for Wirecast Gear 3. It also includes European Union and European Fair Trade Association Regulatory Compliance along with Warning and Caution Messages. - Page 40 Community throughout this document: AUSTRIA, BELGIUM, BULGARIA, CYPRUS, CZECH REPUBLIC, DENMARK, ESTONIA, FINLAND, FRANCE, GERMANY, GREECE, HUNGARY, IRELAND, ITALY, LATVIA, LITHUANIA, LUXEMBOURG, MALTA, NETHERLANDS, POLAND, PORTUGAL, ROMANIA, SLOVAKIA, SLOVENIA, SPAIN, SWEDEN, UNITED KINGDOM, ICELAND, LICHTENSTEIN, NORWAY, SWITZERLAND Wirecast Gear User Guide...
- Page 41 For more information about where you can drop off your waste for recycling, please contact your local authority, or where you purchased your product. Wirecast Gear User Guide...
- Page 42 Avvertenza! Non aprire lo chassis. All’interno non ci sono parti riparabili dall’utente. L’apertura dello chassis invaliderà la garanzia se non viene effettuata da un centro ufficiale o autorizzato Wirecast Gear User Guide...
- Page 43 è stato rovesciato del liquido è stato rovesciato o qualche oggetto è caduto nel dispositivo, il dispositivo è stato esposto a pioggia o umidità, non funziona correttamente o è caduto Wirecast Gear User Guide...
- Page 44 Aviso! Desconecte este dispositivo da tomada durante trovoadas ou quando não é utilizado durante longos períodos de tempo. Avviso! Utilizzare soltanto i collegamenti e gli accessori specificati e/o venduti dal produttore, quali il treppiedi e l'esoscheletro. Wirecast Gear User Guide...
- Page 45 Aviso! Dado que a ficha principal é utilizada como a desconexão para o dispositivo, esta deve manter-se prontamente acessível e funcional. Avviso! Poiché il cavo di alimentazione viene usato come dispositivo di sconnessione, deve rimane prontamente accessibile e operabile. Wirecast Gear User Guide...
- Page 46 Avviso! Proteggere il cavo di alimentazione in modo che nessuno ci cammini sopra e che non venga schiacciato soprattutto in corrispondenza delle spine e del punto in cui esce dal dispositivo. Wirecast Gear User Guide...
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