Frequently Asked Questions (FAQs)
1. Why does the smart watch automatically
disconnect Bluetooth when the Android
phone's screen is locked?
1 > Lock background App. When the Da Fit process is
cleared, the smart watch will be disconnected from
the mobile phone.
2 > Allow App self-startup.
3 > Allow unrestricted background operation. The
Android mobile phone intelligently restricts the
background operation of Apps by default. Users need
to manually allow the App to run in the background.
2. Why can't the smart watch receive
message push?
1 > Please confirm that you have turned on the switch for
message push in notification on mobile phone.
2 > Please confirm that messages can be displayed
normally in the mobile phone notification bar. The
message push on the smart watch is gone after you
read the message from the mobile phone notification
bar. The smart watch will not receive the message
push if there is no message in the mobile phone
notification bar. (You need to find notification settings
in the mobile phone settings, and turn on the
notification switch for WeChat, QQ, call, SMS and
others.
ENG-11
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