Proscend M366 User Manual
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Proscend M366 User Manual

Outdoor dual sim lte cellular router
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M366
Outdoor Dual SIM LTE
Cellular Router
User Manual
Version 1.00

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  • Page 1 M366 Outdoor Dual SIM LTE Cellular Router User Manual Version 1.00...

  • Page 2: Table Of Contents

    Web Menu Item > WAN ......................23 Connection Table ....................... 23 IPv6 DNS .......................... 23 Health Check ........................24 Configuration > Cellular...................... 26 Config ..........................26 SIM Config ........................27 SIM Usage ........................29 SMS ..........................31 M366 User Manual...
  • Page 3 Management IP ......................... 68 12.5 Service Port ........................69 12.6 IP Filter ..........................70 12.7 MAC Filter ......................... 73 12.8 URL Filter .......................... 73 12.9 NAT ........................... 74 12.10 IPS ..........................75 Web Menu Item > Service ....................77 M366 User Manual...
  • Page 4 14.13 FOTA ..........................98 Web Menu Item > Diagnosis ..................100 15.1 Ping ..........................100 15.2 Traceroute ........................101 15.3 TTY2TCP ........................101 Troubleshooting Guide ....................102 16.1 Initial installation ......................102 16.2 Troubleshooting Information .................... 102 M366 User Manual...

  • Page 5: Introduction

    Operating temperature from -20 to +60°C, the M366 is rated as IP67 to protect from dust ingress and inclement weather in outdoor environments. By taking advantage of robust...

  • Page 6: Specifications

     EN 300 328, EN 301 908-1  Ambient Relative Humidity 10 ~ 95% (non-condensing)  EN 55032/35 + EN 301 489-1/-17  Humidity 0 ~ 95% (non-condensing)  NCC LP002, NCC PLMNALL  CNS 13448, CNS 14336-1 M366 User Manual...

  • Page 7: Hardware Overview

    Item Description SIM Card Slot Insert a single Micro SIM card. Ethernet Port 10/100/1000 Mbps Ethernet Port. Reset: Press less than 5 seconds RESET Restore to factory default: Press at least 5 seconds Reserved For future use M366 User Manual...

  • Page 8: Adapter

    Ethernet is active GREEN Internet: LTE is up LTE is down LTE error GREEN SIM: SIM is active No SIM SIM error GREEN Signal: RED, Signal Strength: ORANGE, Low (RED) / Medium (ORANGE) / Good (GREEN) GREEN M366 User Manual...

  • Page 9: Installation

    You can install the pole mounting or the wall mounting to fix the router outside. *Pole Mounting Installation:  Loosen the screw of pole mounting kit and open it.  Fixed the router and the pole mounting with the kit.  Tighten the screw of the pole mounting kit. M366 User Manual...

  • Page 10: Configuration Via Web Browser

    2wsx#EDC and then click Login. Note: After changing the Username and Password, strongly recommend you to save them because another time when you login, the Username and Password have to be used the new one you changed. M366 User Manual...

  • Page 11: Navigate The Web Configurator

    Time and Date, Logging, Alarm, Ethernet, Client List System Connection Table, IPv6 DNS, Health Check Cellular Config, SIM Config, SIM Usage, SMS, Serving Cell, DNS IPv4, VLAN, Subnet IPv6 IPv6 Config IP Routing Static Route, Policy Route M366 User Manual...
  • Page 12 IP Filter, MAC Filter, URL Filter, NAT, IPS Service SNMP, TR069, Dynamic DNS, MQTT, UPnP, SMTP, IP Alias, QoS Management Identification, Administration, Contacts / On Duty, SSH, Web, Telnet, Firmware, Configuration, Load Factory, Restart, Schedule Reboot, Fail2Ban, FOTA Diagnosis Ping, Traceroute, TTY2TCP M366 User Manual...

  • Page 13: Web Menu Item > Status

    The uplink speed in Kbps. Rx Kbps The downlink speed in Kbps. Tx/Rx KBytes The accumulated TX/RX in KBytes. Tx/Rx Dropped Packets The dropped packets of Tx/Rx. IPv4 DNS Server #1/#2/#3 The DNS server address that assigned by operator. M366 User Manual...
  • Page 14 Status > LAN Ethernet Item Description IPv4 Address The IPv4 address of the M366 device. IPv4 Mask The IPv4 mask of the M366 device. IPv6 Address The IPv6 address of the M366 device. IPv6 Prefix The IPv6 Prefix of the M366 device.

  • Page 15: Web Menu Item > System

    Ahead of standard time setting automatically when the time is at the Daylight Savings duration that you have set up before. The Time Server feature allows you to set a timeserver for LAN side client to get the time through NTP/SNTP protocol. M366 User Manual...
  • Page 16 Click Apply to keep your configuration settings. II. Manual  Set up the information of time and date, including year, month, date, and hour, minute, and second.  Set up your local time zone.  Click Apply to submit your changes. M366 User Manual...
  • Page 17 Set up the information of Start Date/Time, including Month, Week, Day, Hour and Minute.  Set up the information of End Date/Time, including Month, Week, Day, Hour and Minute.  Click Apply to submit your configuration changes. M366 User Manual...
  • Page 18 Time to leave Daylight Savings duration. End Date/End Time Same with Start Date/Start Time. IV. Time Server  Set up Server Mode as On.  Set up Server Port.  Click Apply to submit your configuration changes. M366 User Manual...

  • Page 19: Logging

    This section allows cellular router to record the data and display the status of data. 5.2.1 Logging > Logging (1) Logging section provides you to control all logging records. (2) Users need to select Apply to confirm your settings. M366 User Manual...
  • Page 20 (3) When you click Refresh, the system will update and display the latest data from your cellular router. (4) When you click Download Logs, the system will download the latest data from your cellular router. M366 User Manual...

  • Page 21: Alarm

    If you select SNMP trap in Alarm output, you need to set up SNMP trap configuration from Service SNMP. If you select E-Mail in Alarm output, you need to set up SMTP configuration from Service SMTP. If you select TR069 in Alarm output, you need to set up TR069 configuration from Service TR069. M366 User Manual...
  • Page 22 5.3.1 Alarm > Group > Create the Group Click trusted and on duty members to add trusted user who can send SMS message or  receive the mail from device. Firstly, we need to create the group and assign the duty day. M366 User Manual...
  • Page 23 Once the group created, we need to create the new user and assign to the group we created. Device only accepts the phone number that specify here. After submitting your setting, the interface returns to Group window setting. Now you can see your naming group and the user’s information that you have added. M366 User Manual...
  • Page 24 M366 User Manual...

  • Page 25: Ethernet

    Show the connectivity status of LAN and WAN. Select from Auto, 100M Full, 100M Half, 10M Full, 10M Ethernet Ports Configurations Half and Disable. Allow user to control the traffic ingress from Ethernet LAN Flow Control or WAN. M366 User Manual...

  • Page 26: Client List

    For Online type, the information shows IP address and MAC address when the client is online. System > Client List Item Description DHCP Client: List all clients’ information when it is via DHCP.  List Type Online: List the information when it is online.  M366 User Manual...

  • Page 27: Web Menu Item > Wan

    6.2 IPv6 DNS This section allows you to set up IPv6 DNS Server Configuration. For IPv6 DNS Server, it provides three options to set up and each option has provided with “From ISP”, “User Defined” and “None” to configure. M366 User Manual...

  • Page 28: Health Check

    IPv6 DNS Server #3 When you select User Defined, the IPv6 DNS server IP is enter by user self. 6.3 Health Check This section allows to configure the WAN healthy check for failover function between different APN and SIM slot. M366 User Manual...
  • Page 29 Set the interval time to ping WAN Ethernet. The interval is from 1 to 60 Interval seconds. Retries Retry time for the check. Ping Pass Threshold The threshold value of successful check to think WAN interface is OK. M366 User Manual...

  • Page 30: Configuration > Cellular

    3G Only: Connect to 3G network only. 2G Only: Connect to 2G network only. MTU is the Maximum Transmission Unit that can send over the cellular interface. It allows user to adjust the MTU size to fit into their existing network environment. M366 User Manual...

  • Page 31: Sim Config

    7.2 SIM Config This section allows to setup configuration for the SIM card. M366 User Manual...
  • Page 32 Internet. Leaving it empty will search internally database automatically by SIM card for connection. Username Username for authentication. The username can be input by user or the M366 User Manual...

  • Page 33: Sim Usage

    Set up the reset time during the month. Now Time Show the current time of system. 7.3 SIM Usage This section shows the status of current SIM card, operator, APN and the charts for Real Time, Hourly, Daily, Weekly, and Monthly. M366 User Manual...
  • Page 34 M366 User Manual...

  • Page 35: Sms

    This section provides two settings, one is SMS Action, and the other is View SMS. (1) When enabling SMS Action, it allows trust phone numbers which in [Contacts/On Duty] list by sending key words SMS to trigger device setting/action/query status. M366 User Manual...

  • Page 36: Serving Cell

    Refresh button to reload the messages, or click Clear button to remove all read messages. 7.5 Serving Cell This section displays the information of Serving Cell, including the following items. M366 User Manual...

  • Page 37: Dns

    IPv4 DNS Server #2 When you select From ISP, the IPv4 DNS server IP will assign from ISP. IPv4 DNS Server #3 When you select User Defined, the IPv4 DNS server IP is enter by user self. M366 User Manual...

  • Page 38: Web Menu Item > Lan

    8 Web Menu Item > LAN This section allows you to configure LAN IPv4, LAN IPv6, VLAN and Subnet. 8.1 IPv4 Set up your IP Address and IP Mask. Also, fill in the information of DHCP Server Configuration. M366 User Manual...

  • Page 39: Vlan

    VLAN ID (VID). The Subnet sets up the IP address and IP mask for the router so this router can communicate with the third party by this IP address and IP mask on this VLAN. (Note: The NET1 cannot remove it and fixes in the first row.) M366 User Manual...

  • Page 40: Lan > Subnet

    The subnet information will show the Subnet window from the LAN catalogue.) 8.3 LAN > Subnet This section allows you to get the information of IP Address and IP Mask and edit for the VLAN Subnets from DHCP Server Configuration. M366 User Manual...
  • Page 41 Click Edit button, the edit interface will show and you can configure Subnet setting. The Subnet setting to enable the function is the same with LAN > IPv4. M366 User Manual...

  • Page 42: Web Menu Item > Ipv6

    IPv6 prefix information in router advertisements periodically Address Assign and in response to router solicitations. Stateful: The cellular router uses IPv6 stateful auto configuration. The LAN  IPv6 clients can obtain IPv6 addresses through DHCPv6. M366 User Manual...

  • Page 43: Web Menu Item > Ip Routing

    This section allows you to configure the Static Route. A static route is a pre-determined path that network information must follow to reach a specific host or network. Click the New button to add the static route. IP Routing > Static Route M366 User Manual...
  • Page 44 The destination field is required to fill in. The format of destination is IPv4 or IPv6.  The address of gateway or the type of interface can chose one or both to fill in the field. The status tab shows the information from the settings of static route. M366 User Manual...

  • Page 45: Policy Route

    Policy Route This section allows user to setup the policy route and check the status of policy route settings. Policy routing works on the activated interfaces only, but disabled on deactivated interfaces automatically. IP Routing > Policy Route M366 User Manual...
  • Page 46 Source(IP/MASK) Fill in the source of a specific IP/MASK from network. Destination(IP/MASK) Fill in the destination of a specific IP/MASK from network. Gateway Fill in the gateway address of your router. Outgoing Interface Select the outgoing interface. M366 User Manual...

  • Page 47: Web Menu Item > Vpn

    This section allows you to set up the connection of OpenVPN. The default mode is Disable. From Log tab, the interface will show the status of connection to make you follow the situation whenever it is successful or fail connection. M366 User Manual...
  • Page 48 11.1.1 OpenVPN Common Setting (1) Click button to edit OpenVPN Connection. (2) From Setting tab, you can set up the connection of OpenVPN. M366 User Manual...
  • Page 49 11.1.2 OpenVPN Client Setting Select option “Client” from VPN Mode, and this section allows you configure the OpenVPN client and authentication files. The files can import by clicking button and the file should download from OpenVPN server. M366 User Manual...
  • Page 50 NAT environment. 1:1 NAT When two routers’ LAN Subnet are same and create OpenVPN tunnels, this function should turn on. Client-Security Root CA The Certificate Authority file of OpenVPN server, which can M366 User Manual...
  • Page 51 OpenVPN server. The PKCS#12 file is for OpenVPN client, which can download from OpenVPN server. 11.1.3 OpenVPN Server Setting Select option “Server” from VPN Mode, and this section allows you to configure the server settings of VPN Mode. M366 User Manual...
  • Page 52 OpenVPN will export the LAN network automatically. The local netmask exported by OpenVPN. When keeping this option Netmask blank, the OpenVPN will export the LAN netmask automatically. 1:1 NAT Tick to enable NAT Traversal for OpenVPN. This item must be M366 User Manual...
  • Page 53 User 1 to User 8. 11.1.4 Set up OpenVPN Custom This section helps you use the .ovpn configuration file to set up OpenVPN tunnel quickly with third-party server or use the OpenVPN advance options to be compatible with other servers. M366 User Manual...

  • Page 54: Ipsec

    This section provides the information of the IPsec connections. Each connection will show the State, IKE information and Tunnel information. In the default setting, the list of connections is empty. You can create the new connection by clicking New button. M366 User Manual...
  • Page 55 (1) IPsec Phase 1 Setting M366 User Manual...
  • Page 56 The IP address of the peer gateway's public network interface. Remote Host If this value is blank, the connection will act the server role to wait the incoming request. The identification for authentication on remote peer. Remote ID Select from the created authentication IDs or empty. M366 User Manual...
  • Page 57 The available formats are A.B.C.D, A.B.C.D/M, A.B::C.D or A.B::C.D/M If this value is blank, the connection will set it as the “Remote Host” of Phase Remote Subnet 1 setting. Note: This option only work on Policy-based IPsec VPN type. M366 User Manual...
  • Page 58 DPD interval The default is 30 seconds. The max number of retry of dead peer detection. DPD retry The default is 5 times. Force NAT-T (Only for Enable or disable the NAT-T for selected IPSec connection. IKEv2) M366 User Manual...
  • Page 59 RSA: Use the certificate to authenticate the connection. Pre-shared Key / The X.509 certificate for authentication. X.509 Certificate The certificate is generate or import by X.509 Certificates section. According to the above options, there are some combinations to authenticate the IPsec connection. M366 User Manual...
  • Page 60 X.509 common name (CN) of X.509 as the ID field. 11.2.2 IPsec > X.509 Certificates This section provides the certificates setting which is use by IPsec authentication ID. Each certificate will show the State and Subject information. M366 User Manual...
  • Page 61 CAs to the router. The self-signed CA will help the router to verify the self-signed X.509 certificate, which is import in X.509 Certificates section. Each CA certificate will show the State and Subject information and provide the controlling buttons to let user could download or edit the certificate / key files. M366 User Manual...
  • Page 62 4. Click the Edit button to navigate the Certificate Setting page. 5. Fill up the information of the X.509 certificate. 6. Click the Generate Certificate button and OK. 7. Click the Apply button to apply the changes. M366 User Manual...
  • Page 63 Organization Name This option is required for certificate generation. Organization Unit Name The organization unit name. The host name associated with the certificate. e.g. example.com Common Name This option is required for certificate generation. E-mail The maintainer's E-mail. M366 User Manual...
  • Page 64 If the certificate is generated or imported, there will be the download button to download each certificate and key file. Note: When the connection is authenticate by RSA or EAP-TLS, the user must download the X.509 certificate, key and CA certificate, and import the files to the remote gateway. M366 User Manual...

  • Page 65: Gre

    GRE keepalive packets may be sent from both sides of a tunnel or from just one side. There are two entries for user to configure, please press Edit button. M366 User Manual...
  • Page 66 Tunnel Device Address Prefix Set Prefix of the Tunnel Device Address. Use Tunnel Key Whether to use the key for identifying an individual traffic flow within a tunnel. Tunnel Key Number The number of the tunnel key; default is '1234'. M366 User Manual...

  • Page 67: Pptp Server

    Enable or disable the PPTP Server function. Auth Select the authentication type. Server Address This IP address is use as tunnel IP at server site. Client Address Range A list of IP addresses to assign to remote PPTP clients. (2) Clients Configuration M366 User Manual...

  • Page 68: L2Tp

    11.5 L2TP This section allows you to set up L2TP and provides three modes for configuration, including Off, Server, and Client Mode. (1) General Mode: The default mode is Off as shown as below. (2) Server Mode: M366 User Manual...
  • Page 69 The begin address of L2TP client's IP pool. Remote end IP The end address of L2TP client's IP pool. Create a new user account for connecting with server. Username The username for L2TP client. Password The password for L2TP client. M366 User Manual...

  • Page 70: Web Menu Item > Firewall

    12 Web Menu Item > Firewall This section allows you to configure Basic Rules, Port Forwarding, DMZ, IP Filter, MAC Filter, URL Filter, NAT and IPS. 12.1 Basic Rules This section allows you to set the Basic Rules configuration. M366 User Manual...

  • Page 71: Port Forwarding

    Check IPv4 or IPv6 for blocking Select a network that only allows Internet access and Guest Network does not have device management permissions. 12.2 Port Forwarding This section allows you to set up Port Forwarding and click edit button to configure. M366 User Manual...

  • Page 72: Dmz

    Fill in your Host IP Address. 12.4 Management IP This section allows user to setup a management IP that is able to access the device from LAN or WAN side. This IP has higher management permissions than firewall settings. M366 User Manual...

  • Page 73: Service Port

    Firewall > Management IP Item Description Management IP Address Fill in your management IP Address. 12.5 Service Port This section allows managing access to the router's own services. M366 User Manual...

  • Page 74: Ip Filter

    IP protocol, source/port and destination/port. The default is Disable mode and Black list. Black List: When Black List selected, all specified IP address/port are blocked. White List: When White List selected, all specified IP address/port are accepted. M366 User Manual...
  • Page 75 WAN DNS service. It also allows user to access Router service from outside WAN or inside LAN. For example, access Router Web service. Edit Black/White List (1) Click button to edit Black/White list. (2) The default is Disable mode as the following interface (Black/White). M366 User Manual...
  • Page 76 (5) For Source Port, there are two types to input your source port that depends on your requirement, including single port (e.g.1234) or giving a range of ports (e.g.1234:5678). Note: Setting up a range of source ports, please use: colon symbol to mark your ranged ports. M366 User Manual...

  • Page 77: Mac Filter

    Fill in your MAC address. Setting up MAC address, please use ”:” colon symbol (e.g. xx : xx : xx : xx) or Note: “-“ hyphen symbol to mark (e.g. xx - xx - xx - xx). 12.8 URL Filter M366 User Manual...

  • Page 78: Nat

    Select from Disable or Enable. The default is Disable. Filter Select from Key or Full. The default is Key. Key / Full Fill in your Key / Full information. 12.9 This section allows you to set NAT configuration. M366 User Manual...

  • Page 79: Ips

    Also, the system allows to limit the max incoming connection retry number during a specific time period from WAN per source IP address to prevent too many unexpected connections retry event from causing system busy. M366 User Manual...
  • Page 80 Select the checkbox to enable or disable the function. The number default number is 10. Max incoming connection retry Select the checkbox to enable or disable the function. The number default number is 20. Duration time The default time is 120 seconds. M366 User Manual...

  • Page 81: Web Menu Item > Service

    Select from Disable or Enable to configure SNMP. Community Configure community setting with three options, including # 1, # 2 and #3. Mode Select from Disable or Enable. Name Name each community. Access Select from Read-Only or Read-Write. M366 User Manual...
  • Page 82 This section allows you to set up the SNMP trap configuration when you select the SNMP trap function from Alarm output of system for your router. With SNMP trap setting, you can know the status of remote device. M366 User Manual...
  • Page 83 Service > SNMP > SNMP trap configuration Item Description Mode Select from Disable or Enable. The default is Disable. Community Name Fill in your community name. Destination The destination (domain name/IP) of remote SNMP trap server. M366 User Manual...
  • Page 84 Fill in the connection request password to authenticate the ACS if the Password ACS attempts to communicate with the CPE. Connection Request Fill in the connection request port to authenticate the ACS if the ACS Port attempts to communicate with the CPE. M366 User Manual...

  • Page 85: Dynamic Dns

    Fill in your registered username from Service Provider. Password Fill in your registered password from Service Provider. Fill in “0” to mean 30 days. Update Period Time (Sec) IP Address Selection Select either Internet IP or WAN IP. M366 User Manual...

  • Page 86: Mqtt

    Fill in the password of manage user. ACLs Allow to specify what topic should be limited. Select the users and identify their authority to read or write the MQTT User topic/channel. Topic Name the topic of MQTT message. M366 User Manual...

  • Page 87: Upnp

    There are three ports for SMTP communication between mail servers. Port 25：Use TCP port 25 without encryption. Port Port 465：SMTP connections secured by SSL. Port 587：SMTP connections secured by TLS. Username / Password Fill in your username and password as the same your server. M366 User Manual...

  • Page 88: Ip Alias

    Mode: select from Off or On to use or not use this entry. Interface: the interface you want to provide the additional New / Edit IP Alias Entry address. IP Address: Enter the IP address. IP Mask: Enter the network mask. M366 User Manual...

  • Page 89: Qos

    13.7.2 QoS > QoS You can select QoS tab to show an overall view for QoS configuration. At right side of window, there are three buttons. M366 User Manual...
  • Page 90 Up/Down arrow button: It allows you to adjust priority of the QoS entry. The first QoS entry is  the highest priority. The QoS entry configuration page has three parts for classify traffic, assign bandwidth, and group IP address bandwidth. M366 User Manual...
  • Page 91 NONE or 0~7. It is class of service for VLAN. 13.7.3 QoS > Status Refresher Setting select the showed content of bandwidth usage by following items: Refresh rate: how long the browser will update the showed content once with selected interface.  M366 User Manual...
  • Page 92 Show detail bandwidth for each IP address: show the group IP bandwidth usage.  Apply Refresh Setting button: press this button to take effect with above new settings.  Data part is the content of bandwidth usage. M366 User Manual...

  • Page 93: Web Menu Item > Management

    This section provides you to manage the router, set up your administration and know about the status of current software and firmware. In addition, you can backup and restore the configuration. 14.1 Identification This section allows you to confirm the profile of router, current software, and firmware version and system uptime. M366 User Manual...
  • Page 94 Show the IMEI (International Mobile Equipment Identity IMEI number). Uptime Show the current system uptime. FOTA check time Show the FOTA check time. FOTA Software Version Show the FOTA software version. FOTA next check time Show the FOTA next check time. M366 User Manual...

  • Page 95: Administration

    Enter the device’s host name. Host Name Session TTL Minutes (0 means no timeout). Admin Password New Password Type the password you want to change. Retype to confirm Retype the password you want to change. 14.3 Contacts / On Duty M366 User Manual...
  • Page 96 Click the New button to create a new user. Enter the user’s information and select the group which created by above step. Please select duty day for every group. The trust and responsible groups can control/receive alarms and SMS. M366 User Manual...

  • Page 97: Ssh

    After pressing Apply button, the device will apply immediately and give you some hints "Please use new port to access latter". For example, port 3000. M366 User Manual...

  • Page 98: Telnet

    This section allows user to choose whether offer the telnet via LAN/WAN. Management > Telnet Item Description Whether or not offer the telnet service. Whether or not offer the telnet service. 14.7 Firmware This section provides you to upgrade the firmware of the device. M366 User Manual...

  • Page 99: Configuration

    (2) Click Select the configuration file to restore button to import the configuration file. 14.9 Load Factory This section supports you to load the factory default configuration and restart the device immediately. You can click the Load Factory and Restart button. M366 User Manual...

  • Page 100: Restart

    14.10 Restart This section allows you to click Restart button to restart immediately. 14.11 Schedule Reboot The setting allows you to schedule the reboot time regularly. M366 User Manual...

  • Page 101: Fail2Ban

    300 seconds. Moreover, if it keeps to attempt a login and still fail then the banned time will be extended automatically. Time The count of login failure The banned time (s) 2019/1/1 12:00:00 2019/1/1 12:00:01 2019/1/1 12:00:03 2019/1/1 12:00:10 2019/1/1 12:00:30 M366 User Manual...

  • Page 102: Fota

    14.13 FOTA This section allows you to set up the Firmware Over-the-Air (FOTA). M366 User Manual...
  • Page 103 There are two options for automatic, every day or every week. Custom You can choose the time or execute it immediately. Show the status information after running. Status Update information server, Firmware download server, FOTA check time, FOTA software version, Result, FOTA next check time. M366 User Manual...

  • Page 104: Web Menu Item > Diagnosis

    Use Interface as Source When set to Yes, it will use the selected interface as source IP. Use Interface Specify the IP address of selected interface as source IP. Host The host name or the host IP address M366 User Manual...

  • Page 105: Traceroute

    Specify the IP address of selected interface as source IP. Host The host name or the host IP address 15.3 TTY2TCP Diagnosis > TTY2TCP Item Description Port number the port number to issue TTY2TCP Start start TTY2TCP Stop stop TTY2TCP M366 User Manual...

  • Page 106: Troubleshooting Guide

    Problem Type Table Problem Type Description The Cellular Router No power. Unit has no power. The Cellular Router Access Issue. Cannot access the Web management page. No internet (From the Cellular Router). No Internet from your LTE network. M366 User Manual...
  • Page 107  For the possible solution 1, please try the following: a. Remove your SIM card. b. Please re-insert it again (Cheking that the SIM card is in the correct orentation). c. Reboot the Cellular Router by turning Off/On the power source. M366 User Manual...
  • Page 108 (by contacting your SIM card provider or by trying that SIM card in another device). If you are still experiencing the “No internet issue” then please contact your support engineer for further advanced trublesooting (This could involve a posible Software or Hardware problem that needs to be identified and solved). M366 User Manual...

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