Frequently Asked Questions (Faq) - Magic FLEX FLK02 FLX1.1 User Manual

7. FREQUENTLY ASKED QUESTIONS -F.A.Q-
1. What is the difference between a MASTER and SLAVE tool?
Master
The FLEX Master tool has no limitation of file formats. The Master user works with
plaintext files and .bin formats that are both editable with any type of software.
Furthermore, the Master has the possibility to use the file modification services offered
by MAGICMOTORSPORT and has access to 300 free Green coins per month and
benefits from full MMS Tech Support.
Slave
The FLEX SLAVE tool can only work with encrypted files and therefore the user does
not have the ability to access the content and cannot edit it. Any types of modification
required by the Slave user must be forwarded to their Master who can encrypt and
decrypt their files.
The Slave tool must be linked to a Master one. This Master can either be chosen by
the Slave user or be recommended by MAGICMOTORSPORT based on the general
geographical area of the Slave user.
Once the Master has been chosen, the Slave user will be exclusively linked to that
Master for any operation that requires the modification of files. The Slave user benefits
from basic MMS Tech Support and all support requests must first be handled by their
Master.
2. How do you manage a SLAVE network?
To manage a Slave network, the Master is required to purchase a Slave file decrypting
module for his MMS Helpdesk account through which they will be able to encrypt and
decrypt the files submitted by their Slaves.
It is possible to manage up to a max of 99 Slave users with one module. Once the limit
has been exceeded, the Master must purchase a second module.
3. Is it possible to change MASTERS?
A Slave user can change their Master without incurring any fees. However,
MAGICMOTORSPORT must receive written authorization from the current Master
before proceeding to release the Slave.
The Master can send this communication via email at info@magicmotorsport.com or
a Sales Dept. ticket in the MMS Helpdesk and specify the serial number of the Slave
tool to be released.
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