Petzl ZIGZAG D22 Quick Start Manual

Petzl Action Plan

Petzl has decided to immediately recall all ZIGZAGs.
As a measure of precaution, we ask that you:
- Immediately stop using the ZIGZAG
- Contact Petzl America After Sales and Service: zigzagrecall@petzl.com -or- (877) 807-3805
to initiate the return process
- Return the ZIGZAG to Petzl America
Petzl America will pay for all shipping costs.
You can then choose from the following options:
- Credit for other Petzl products (equal to the retail price of the ZIGZAG + 30%)
- A complete refund of the purchase price
For more information about this recall:
- Consult the ZIGZAG recall FAQ, below
- Contact Petzl America: zigzagrecall@petzl.com -or- (877) 807-3805
A new version of the ZIGZAG is currently being developed and will be available in January 2014.
We are fully aware of the inconvenience caused by this issue. Please accept our full apologies.
Thank you for your continued trust.

Product Recall

ZIGZAG Petzl mechanical Prusik for arborists
SKU: D22
This information is complementary to and supersedes the Safety Alert issued
April 19, 2013

Summary of the facts

On Friday, April 12, Petzl was informed of an accidental fall in a training center in
Germany. This fall was related to a failure of the rope end attachment hole of the
Petzl ZIGZAG mechanical Prusik.
We have since been informed of another identical failure.
These failures were the result of a particular configuration of a cantilevered and off-
axis loaded upper carabiner (see photo).
Petzl believes that this incorrect positioning of the connector could inadvertently
occur during normal use with the potential for serious injury or death.
Continued use of the ZIGZAG poses a risk of serious injury or death.
4/24/2013
1/3