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Common solutions guide
Cannot pair the smartwatch?
Make sure the smartwatch is turned on and activated, and that it's not
linked to other smartphone. Place the smartwatch near the mobile
phone and search again. If it's still invalid, turn o the Bluetooth of the
smartphone for 20 seconds. Then, restart the Bluetooth and search it
again.
Should the Bluetooth connection always be active? Will there be
any data if it's closed?
Before syncing the data, the exercise and sleep data will be saved in
the smartwatch storage. When the smartphone and the smartwatch
make the Bluetooth pairing successfully, the smartwatch will automa-
tically upload data to the smartphone. Please, note that the data stored
by the smartwatch is limited, and it can only be stored about a week.
When the space is full, the first data will be automatically overwritten
to save the last data. Therefore, please sync the smartwatch with your
smartphone on time.
Observations: the use of the applications related to the management
and configuration of services in your smartphone, requires to have the
smartwatch linked with your smartphone, if not, they cannot be used.
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