Error Messages/Troubleshooting - CVS Health 800 Series Instruction Booklet

CVS-MW1-4Y IB-080421-FINAL.qxp_MLU3AC1-JAN05-2 8/9/21 12:58 PM Page 27

7. Error messages/troubleshooting

If an error occurs during a measurement, the measurement is discontin-
ued and a corresponding error code is displayed (example: Error no. 2).
Error No.
ERR 1
ERR 2
ERR 3
ERR 5
HI
LO
*If this or any other problem occurs repeatedly, please consult your doctor.
Possible cause(s)/Solutions
The tube may have loosened, or no pulse was detected.* Ensure
cuff connections are tight with proper cuff placement. See section 5.3.
Unnatural pressure impulses influenced the measurement result.
Reason: The arm was moved during the measurement (artefact).
Repeat measurement, keeping still and quiet.
Inflation of the cuff takes too long. The cuff is not correctly seated
or the hose connection is not tight. Re-position cuff and repeat
the measurement.
The measured readings indicated an unacceptable difference
between systolic and diastolic pressures. Take another reading
following directions carefully. Contact your doctor if you continue
to get unusual readings.
The cuff pressure is too high. Relax for 5 minutes and repeat the
measurement.*
The pulse is too low (less than 40). Repeat the measurement.*
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