Gsertel RCS 100 User Manual
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Gsertel RCS 100 User Manual

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RCS 100 - RCS 400
Remote monitoring systems
User Manual
Version 11.04

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  • Page 1 RCS 100 - RCS 400 Remote monitoring systems User Manual Version 11.04...

  • Page 2: Table Of Contents

    User Manual Index Safety Requirements ............................5 Specifications ..............................7 Table of options ............................... 10 Overview ................................11 Description of Equipment Components: ...................... 11 Start Up ................................13 RCS Web Application ............................. 15 1.- RCS Setup ............................. 16 1.1.- System Configuration ........................16 1.1.1.- System ............................
  • Page 3 User Manual 4.4.- PCR Jitter -Option 902512 only for RCS100 and RCS400- ............ 60 4.5.- Tree View ............................61 4.6.- Service Monitoring-Option 902558- .................... 62 4.7.- RDS Analysis ..........................63 4.8.- TS Recorder ........................... 64 4.9.- Quality of Service ........................... 65 4.9.1- SLA ..............................
  • Page 4 User Manual...

  • Page 5: Safety Requirements

    User Manual Safety Requirements  Product Inspection Inspect the equipment for shipping damage. Should any damage be discover, immediately file a claim with the carrier.  Read and follow all instructions All the safety and operating instructions should be read prior to and follow while operating this product.
  • Page 6 User Manual The interruption of the protective conductor is prohibited in both the plug and the meter. The disruption may result in the risk that the product is a source of electric shock. Do not overload wall outlets, extension cords or power strips as this may cause fire or electric shock.

  • Page 7: Specifications

    User Manual Specifications RCS 400 RCS 100 General Specifications Display Graphic LCD STN. Resolution:256x64 Format 1U 19” rackable unit Weight 3250 g. Dimensions 448x380x43.3mm Operating temperature -5ºC to 45ºC (23ºF to 104ºF) Storage temperature -20ºC a 70ºC (-4ºF a 158ºF)
  • Page 8 User Manual VBER: 9.9E-2 – 1.0E-8 LDPCBER: 9.9E-2 – 1.0E-6 DVB-S2/S2X Measures BCHBER: 9.9E-2 – 1.0E-8 (supports ISI -Input Stream Identifier- and PLS -Physical Layer Scrambling-) LM: Up to 10 dB Accuracy +- 2dB Resolution 0.1 dB Constellation Diagram Option 902511 √...
  • Page 9 User Manual...

  • Page 10: Table Of Options

    Loudness metering according EBU Tech Doc 3341 Technical support options 902525 12 months RCS 100 support (12 months of e-mail technical support and software updates) 902524 12 months RCS 400 support (12 months of e-mail technical support and software updates)

  • Page 11: Overview

    DVB-S, DVB-S2, and DVB-S2X digital television channels. The RCS 100 is able to analyze one RF and one ASI inputs. The RCS 400 is able to analyze up to four RF inputs and four ASI inputs.
  • Page 12 User Manual Back: RCS 100 RCS 400 RF input HDMI ASI IN ASI OUT Power Supply TSoIP Control...

  • Page 13: Start Up

    User Manual Start Up 1.- Place the RCS in the rack 2.- Connect the RCS to power supply 3.- Connect the RCS to internet, using the Ethernet connector 4.- Turn the RCS on pressing the button 5.- When the RCS starts, the display will show the Info menu, so you will see the IP assigned to your RCS .
  • Page 14 User Manual To access the application, you must introduce an user name and the corresponding password. For the first time, you must use the following ones: User: admin Password: rcs Once you have entered in your application, you will be able to change your user name and your password.

  • Page 15: Rcs Web Application

    User Manual RCS Web Application The RCS web application is organized in various sheets. Each sheet groups several features. In this way, the user has an easy and quick access to any function. The first time the user open the application, it will appear the “Dashboard” sheet selected: Access the settings by clicking the gear Wheel.

  • Page 16: Rcs Setup

    User Manual 1.- RCS Setup In the top right of the screen, there is a gearwheel icon. When you click on it, you will access the configuration menu. Only system administrators and technicians have access to the RCS configuration (see section 1.3.- System users).
  • Page 17 User Manual SNMP: The RCS system incorporates a SNMP server to send packets of the generated alarms to a server selected by the user. So that the user can receive alarms, he must have an SNMP client whose IP address must indicate on the "Trap IP Address" field. It is also necessary to indicate the “Trap Community”...
  • Page 18 User Manual Flags: The user has to select the errors to consider to obtain the corresponding QoS measurement. Following you can see the method to obtain the SAE measurement (the SDE and the SIE measurements are calculated in the same way: Count the occurrence of error messages for the following parameters over a Time interval: TS_sync_loss, PAT_error, and PMT_error (if all the Flags are selected).
  • Page 19 User Manual Temperature Information: Allows to show/hide the RCS temperature. SCTE-65 configuration: Allows to setup the VCT_ID parameter (Virtual Channel Table ID) of the SCTE-65 regulation (mainly used in USA). Alarms Defaults: Returns all the alarms settings to the default factory values. System Log: The RCS generates several types of reports that the user can download by clicking on the “Download”...
  • Page 20 General license files The license files must have a certain format of name, so each RCS will be able to find its one. The format is the following (format used by default by Gsertel: <serial_number>_licenses.lic <serial_number>_licences.lic Below you can see an example of RCSconfig.ini configuration file (you can also see an example in http://rcs.gsertel.net/config/RCSconfig.ini ):...
  • Page 21 User Manual # This configuration file allows you to configure automatic # software and licenses updates for RCS devices. # Sections are separated by [<section_name>]. # Section [*] means "all devices" and is intended to be used # by all devices. # [<serial_number>] is a configuration section # for one specific device.
  • Page 22 User Manual If you select a web server, you must configure the following parameters in your RCS: Web URL: it is the URL to access the RCSconfig.ini file (without http://) Web Port: it is the http port Check Period: it is the periodic time interval of queries to the server ...

  • Page 23: 2- System Users

    User Manual 1.1.2- System Users The RCS allows access to the system only to registered users. This screen shows the list of active users in the system. You can also add a new user or delete any of the existing registered users. The system comprises 3 types of users: administrator, technician, and viewer.

  • Page 24: System Info

    User Manual Warning: There may be up to 8 users connected to a particular RCS at the same time. Administrators can disconnect other users from the RCS. You can see the list of connected users by clicking on the icon placed on the top right part of the screen 1.1.3.- System Info This feature shows the system versions.
  • Page 25 The RCS verifies that the file is correct and that it is a newer version. If not, an information message will be shown. In any case, if an update is available, the system displays the following message:...
  • Page 26 User Manual 2.- In such a case, click on the “UPDATE” button: 3.- A bar will show the updating progress:...
  • Page 27 User Manual 4.- After the update, system will show the message “UPDATE FINISHED. Update successful. The system is going to reboot”. NOTE: Browsers use to store in an own cache the last webs visited. After the update some browsers could show an old web stored in cache, instead of the new (updated) RCS web.
  • Page 28 User Manual Below it will be explained the steps you must follow to erase the browser cache for Google Chrome web browser: 1.- Choose “Configuration”: 2.- Click on “Advanced options”:...
  • Page 29 User Manual 3.- Choose “Clear browsing data”: 4.- Select all the checkboxes, and select “beginning of time” on the menu at the top. Then click “Clear browsing data”: 5.- Close browser and open it again.

  • Page 30: Input/Output

    User Manual 1.2.- Input/Output This feature allows enable all the inputs/outputs that the user wants to, both RF and ASI or IP (option 902518). This window depends on the RCS model: RCS100 has 1 RF input, 1 ASI input and up to 8 IP stream input, and the RCS400 has 4 RF inputs, 4 ASI inputs, and up to 8 IP stream input.
  • Page 31 User Manual  Inputs: Alias: is a name that the user can assign to the input and that will appear in the top bar of the web application, allowing the user to identify the input easily. Enable: allows enable/disable the input. Admin Lock: all the inputs may be locked by the administrator (Admin Lock).

  • Page 32: Channel Plans

    User Manual 1.3.- Channel Plans 1.3.1.- RF Channel Plans This feature allows to select, delete, export and import RF channel plans. As well as to assign an alarms profile to each channel (see section 1.5.1.- Alarms Profiles). The RCS allows to choose a different alarms profile for each channel of the plan.
  • Page 33 User Manual The information about the alarms profile won’t be exported/imported to the .CSV file. For each channel of the plan, the user must select a profile for each type of alarm. To do that, click on the “Edit profile” button, a popup window will be open. This window allows to select the corresponding profiles to all the types of alarms (RF, ETR290, Services and PID) for each RF input: If the RCS has “user_selection”...

  • Page 34: Asi

    User Manual 1.3.2.- ASI This feature allows to assign an alarms profile to each ASI input (see section 1.5.1.- Alarms Profiles). For each channel of the plan, the user must select a profile for each type of alarm: ASI, ETR290, Services and PID Blacklist.
  • Page 35 User Manual Note: When you upgrade your RCS to version 6.00, an IP channel plan (named default) will be added to the list with your IP configuration. The channel plan list is placed in the left side of the screen. To select a channel plan, click on the button placed on the right of the plan.
  • Page 36 User Manual All the channels of the selected plan are shown in the right side of the screen. To select a channel, click on the button placed on the right of the channel. Each channel has the following fields: Channel name: Up to 10 characters IP destino: Multicast/Unicast (for example 224.1.1.1) Port: Destination port Mode: RTP/UDP...
  • Page 37 User Manual If you select New/Edit option, a new window will be open with the VLAN list: You must provide an unique unicast IP address to each VLAN. The network interface that you select in the corresponding field of the channel (TSoIP1/TSoIP2) will use this IP address. So, the same VLAN can’t be assigned to both network interfaces.

  • Page 38: Utilities

    User Manual 1.4.- Utilities 1.4.1.- DataBase Management Measurements and system alarms are saved in the meter database, grouped by months. The user can delete from the database the groups he wants to. To do that, select the month files that you want to delete and the click on the “Delete selected archives”...

  • Page 39: Cloning

    User Manual The system allows make a total or a partial cloning. This way, an expert user can manage all his equipments in a flexible way. To restore a backup copy, you must first select the type of data that the user wants to recover from the file.

  • Page 40: Profiles

    User Manual 1.5.- Profiles 1.5.1.- Alarms Profiles Using this window, you can setup the alarms that the system will generate. There are several types of alarms: RF, ASI, IP, ETR290, Services, PID Blacklist and PID Bitrate. In fact, the PID Blacklist is not a list of alarms. It is a list of PID that the user wants to ignore, that is, the alarms generated in the PID included in the Blacklist will not be activated, so the user will not see them.
  • Page 41 User Manual Actions that the user can Select the type of do with the selected Configuration parameters. the profile alarms profile Depends on the type of profile List of profiles of the selected type. To select click on the button placed on the left There are four controls that are common to almost all the profile types (RF, ASI, IP and ETR290): TS Rec., Active, Type and Trap.
  • Page 42 User Manual NOTE: The colors of the bars of the measurements listed in the several application windows, correspond with the colors of the alarm thresholds: blue if it is on the threshold of "Info", yellow if you are on the threshold of "Alert", red if it is on the threshold of "Error", and green in the case that the measurement is correct.
  • Page 43 User Manual During the Time ON period of time During the period of Time ON there are only there are at least 3 times when the 2 times when the measurement is out of the measurement is out of the thresholds thresholds, so the system does not generate the alarm-on message Measurement threshold...
  • Page 44 User Manual Alarm-on periods of time Measurement threshold Threshold-Hysteresis Time axis Alarm-on Alarm-on Alarm-off Alarm-off When the system is in polling mode, the stabilization margin is provided by the number of cycles during wich a measurement is out of the thresholds (Cycles ON). In the polling mode, the alarms configuration works in the same way for both transport and RF measurements.

  • Page 45: Bitrate Measure Profile

    User Manual For each PID it is possible to select the days of the week and the schedule when PID alarms will be ignored, as well as the type of alarm: ETR290, Services or both. Allows to filter by type of PID 1.5.2.- Bitrate Measure Profile Allows to enable the bitrate measure profiles.

  • Page 46: Profiles Shortcut

    User Manual See section 3.- TS Analysis to see how to apply the profile to each service. 1.5.3.- Profiles shortcut You can easily see the profiles assigned to the selected channel from any measurements window, clicking on the Profiles button at the top bar of the window: Then, a popup window will be open showing all the alarms profiles assigned to the selected channel.

  • Page 47: Dashboard

    User Manual 2. Dashboard This feature allows the user to have a global vision of the status of all the inputs of the system: Show/hide the inputs of the group RF inputs section Scroll to see all the inputs Each section has a card for each input The inputs are grouped in three sections: RF, ASI and IP.
  • Page 48 User Manual For ASI inputs, each card indicates if the signal is locked, the bitrate, the number of services, and the alarms:...

  • Page 49: All In One

    User Manual 3. All in One This feature allows the user to have a global vision of the status of the selected input in a single screen. This feature is available for RF, ASI and IP inputs, but there are some differences depending on the type of the selected input (RF, ASI or IP).
  • Page 50 User Manual If the services of the channel are encrypted, the images of the screenshot will be a grey square with a lock and the word “Even” or “Odd”, depending on the scrambling status of the service, as you can see in the image bellow: ...
  • Page 51 User Manual : there isn’t any active alarm currently, but there was one active alarm at least, since the Purple last time the alarm cache was deleted. Filters: by clicking the corresponding buttons, you can filter the alarms you want to see in the list according to color, type or active/all alarms.
  • Page 52 User Manual service is displayed. Shows a popup window with the loudness graph of the selected service, according to EBU Tech Doc 3341: Momentary and short term measurements, according to EBU Tech Doc 3341 Change Service and Audio PID The chart at the right shows the loudness short term measurement in the last 2 minutes, while the chart at the left shows the hystogram.
  • Page 53 User Manual Save ScreenShot: Makes a snapshot of the current image of the selected service. View Matrix: Select the number of screenshots visible on the grill. Note: If you select the option of one screenshot on the grill, two buttons are displayed at the top that allow you to change the service.
  • Page 54 User Manual You can also see a mosaic with the screenshots of all Edit button: the services of the channel Charts with the evolution Goes to IP that refreshed over time of UDP payload channel plans continually. bitrate measurement, and feature (see Right mouse clicking on a Distribution of transport...
  • Page 55 User Manual o Packet arrival minimum: It is the minimum interval of arrival between packets in one second. o IP payload bitrate: It is the bitrate of the IP packets payload. o UDP payload bitrate: It is the bitrate of the UDP packets payload. o Media loss rate: It is the ratio between the number of uncorrected wrong packets by the total number of packets received per second.
  • Page 56 User Manual If you click on the CI card icon (see image above), a popup window will be open to show the card information:...

  • Page 57: Ts Analysis

    User Manual 4.- TS Analysis This feature allows a comprehensive analysis of the content of the input signal. The display screen is the same, regardless of the selected input (RF, ASI or IP). The user can select the channel he wants to analyze by clicking the drop down list placed on the top left corner of the screen.

  • Page 58: Epg

    User Manual 4.2.- Table Repetition This feature shows a list with all the packets of all the services of the selected channel and the time elapsed (interval) between two consecutive receptions of the table for each one, as well as the maximum and minimum values of the measured interval elapsed since it began measuring time.
  • Page 59 User Manual Placing the mouse over one of the events, a popup window will be shown displaying the information about that event: You can also click on the event to see further more information about it:...

  • Page 60: Pcr Jitter -Option 902512 Only For Rcs100 And Rcs400

    User Manual 4.4.- PCR Jitter -Option 902512 only for RCS100 and RCS400- This feature shows two graphs that represent the PCR jitter and the PCR interval of a selected MPEG Video. On the left side of the screen, there is a list with all the services of the channel. The user must select a MPEG Video to see the PCR jitter and PCR interval graphs on the right side of the screen.

  • Page 61: Tree View

    User Manual The user can select the time interval to be displayed, as well as the scale of the graphs. 4.5.- Tree View This feature shows the channel information in tree view format Each service corresponds to a node of the tree, where the service ID and the name is displayed besides.

  • Page 62: Service Monitoring-Option 902558

    User Manual When a video or audio service is encrypted, two more icons will be displayed next to the video/audio icon: a lock indicates that the service is encrypted and an “E” (even) or an “O” (odd) indicating the scramble status: 4.6.- Service Monitoring -Option 902558- This feature allows to detect changes in the selected services and it activates an alarm when this...

  • Page 63: Rds Analysis

    User Manual To do that, the user should create templates for each service he want to monitor. When you click on the “Monitor” button, a table with the PIDs of the service will be shown on the right side of the screen.

  • Page 64: Ts Recorder

    User Manual 4.8.- TS Recorder Allows to record the transport stream of the selected channel in any of its inputs. The file will be saved in the RCS memory. There are two ways of operation: 1.- Instant recording: When no event recordings are configured, or when they are disabled. The “REC”...

  • Page 65: Quality Of Service

    User Manual NOTE 1: Since the Event Recording is enabled, there is an interval of one minute in which no events will be recorded. NOTE 2: No more than one event will be recorded every minute. NOTE 3: When the input is in polling mode (see section 7.- Polling), the event recording will be disabled NOTE 4: If the user changes the selected channel to another with the event recording selected in the alarms profiles, it is not necessary to enable the...

  • Page 66: 1- Sla

    User Manual 4.9.1- SLA At the top of the screen you can see a “SLA” window. This section shows the percentage of time that an alarm was active during the selected time frame. By default the selected period is 7 days, but several options can be configured: Realtime: Percentage of time with some alarm active during the configured timeslot in the SLA settings.
  • Page 67 User Manual Select “Configuration  System  SLA settings”, where you can configure the minutes to be taken as reference for the samples: In case the equipment has been switched on less than the selected time frame, the shown results will be starting from the moment the equipment has been turned on to the current one and the tittle will indicate as “Incomplete”.

  • Page 68: Rf Analysis

    User Manual 5.- RF Analysis This feature allows a comprehensive analysis of the RF input. This feature is not available when the IP input is selected (option 902518). The user can select the channel he wants to analyze by clicking the drop down list placed on the top left corner of the screen.

  • Page 69: Constellation -Option 902511

    User Manual 5.2.- Constellation -Option 902511- This feature shows the constellation of the RF signal. Bellow the constellation, the RF measurements are shown in real time. The measurements shown are: Power, C/N, MER, CBER, VBER, Left shoulder, Right shoulder and Frequency offset (opt.

  • Page 70: Spectrum -Option 902511

    User Manual 6.- Spectrum -Option 902511- This feature is available only when the input selected is RF. This feature shows the spectrum of the selected signal. In the left side of the screen, you can see the signal spectrum. The reference level is automatically selected according to the signal level.
  • Page 71 User Manual As you can see in the image above, when the maximum and/or minimum hold functions are active, the maximum and minimum levels of the markers will also be shown. *Channel BW: Allows you to enable/disable the marks corresponding to the bandwidth in the graph.
  • Page 72 User Manual Mask list: All the masks saved in the RCS will be displayed in this list. You can delete a mask by clicking on the “Delete mask” of the selected mask. Or you can load a mask to the spectrum graph by clicking on the “Load mask”...

  • Page 73: Polling

    User Manual 7.- Polling Using this feature, the RCS is able to monitor sequentially all the channels that the user has selected in the channel plan. Polling feature is available only for RF and IP inputs (IP inputs only for option 902518 for RCS100 and RCS400).
  • Page 74 User Manual To the right of the graph is the real-time spectrum of the channel that is being monitored, as well as its measurements. To the left of the graph is a table with the last measurements made in each channel, as well as the information of each channel (modulation parameters, network name, etc).

  • Page 75: Historical Pollings

    User Manual This window shows the real-time measurements of the channel, the transport stream and services bitrates, and a pie graph that shows all the services of the channel. In addition, the alarms will be filtered automatically by channel. 7.2.- Historical Pollings This feature allows you to visualize all the measurements made by your RCS with the polling function.

  • Page 76: Configuration

    User Manual Clicking on the selected button, a .xls file will be generated. You can download to you computer the file by clicking on the “Download file polling.xls” button. This file is divided into sheets: one for the measurements, another for the alarms, another for the bitrates (if the option is activated in the DB management menu) and another with information about the equipment and the entry from which the data was obtained.
  • Page 77 User Manual The maximum locking time is the maximum time during wich the RCS will try to lock the signal. The stabilizing time is the time that the RCS must wait for the measurements to stabilize, once the signal is locked. The measuring time is the time during wich the RCS makes the measurements and generates the alarms in each channel.
  • Page 78 User Manual The maximum locking time is the maximum time during wich the RCS will try to lock the signal. The measuring time is the time during wich the RCS makes the measurements and generates the alarms in each channel. Once the time has elapsed, the RCS tunes the next channel. In the channel selection table the user can select the channels he wants to include in the monitoring Polling.

  • Page 79: Alarms

    User Manual 8.- Alarms In this window the user can see all the alarms generated by the RCS. 8.1.- View In this window the user can see a graph of the generated alarms in a period of time selected by the user.

  • Page 80: Historical

    User Manual 9.- Historical This feature allows check all the alarms generated by the RCS in a period of time selected by the user. To select the date range, you must select the initial and final date, and click the “Search” button. As you can see above, the window shows a graph with all the alarms generated in that time frame.
  • Page 81 User Manual Once you select the zone, click the “Search” button again. So you can see the alarms generated in the new time frame. If the number of alarms generated is high, you will see a summary in the table at the bottom of the window.
  • Page 82 User Manual By clicking on one of the lines in this table, a pop-up window will show all the alarms of that type indicating the channel where it has occurred: Note that the limit of alarms shown in this window is 20000. By clicking on “Download data”, a .csv file will be generated with all the information of the table.

  • Page 83: Local Features

    User Manual Local Features Info Using the keyboard of the RCS, the user can check the information of the equipment, as well as setup the IP and the language. You can also check the status of the RF inputs, and shut down your equipment in an orderly manner.
  • Page 84 User Manual To shut down your equipment in an orderly manner, select “Exit”: NETWORK System Info 192.168.010.164 Ver. 4.01.00088 Shut down system? 192.168.010.249 S/N 01160216400003 MASK: 255.255.255.000 Date 18-05-17 11:06 INFO EXIT Once you confirm the shut down, the RCS will save all the information before it shuts down definitively.

  • Page 85: Maintenance

    User Manual Maintenance Cleaning Always disconnect the unit before cleaning. Use only a mild solution of detergent and water applied with a soft damp cloth. Dry thoroughly before use. Do not use aromatic hydrocarbons or chlorinated solvents. These products may damage the unit. Do not use alcohol or alcohol based products on the front panel, especially the display.
  • Page 86 User Manual Then you can now connect the power connector and make sure that you equipment works properly.

  • Page 87: Technical Support

    Repair Service Do not return the unit without first contacting Gsertel Technical Support. If the unit needs to be returned, Gsertel will arrange for free shipping. The unit will need to be appropritely packed for shipping. In compliance with IATA Regulations, when using our shipping service follow these instructions: ...

  • Page 88: Warranty

    User Manual Warranty Gsertel offers a one year guarantee, beginning from the date of purchase for countries in the EEC. For countries that are not part of the EEC, the legal guarantee that is in force at the time of purchase is applied.

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