Elkay Smartwell DSSW1808FSC Installation & Maintenance
Elkay Smartwell DSSW1808FSC Installation & Maintenance

Elkay Smartwell DSSW1808FSC Installation & Maintenance

Beverage dispenser
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Installation &
Maintenance
Beverage Dispenser
Smartwell
Beverage Dispenser
DSSW1808FSC
Read the instructions in this manual and retain for future reference.
WARNING

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Summary of Contents for Elkay Smartwell DSSW1808FSC

  • Page 1 Installation & Maintenance Beverage Dispenser ™ Smartwell Beverage Dispenser DSSW1808FSC Read the instructions in this manual and retain for future reference. WARNING...
  • Page 3: Table Of Contents

    BEFORE starting the understand the instructions and warnings in this installation. and all other applicable manuals. Proper use of tools and the products described in this manual is your responsibility. Installation & Maintenance Manual (1000005506 Rev D) Elkay Manufacturing Company...
  • Page 4: Serial Number Location

    This manual contains step-by-step installation instructions, maintenance procedures, troubleshooting guide, and service parts for the Elkay Smartwell beverage dispenser. A separate Use and Care manual contains the operating instructions. The Elkay Smartwell is a filtered water dispenser that gives users the option to create their own custom beverages using a touch screen.
  • Page 5: Safety

    INSTRUCTIONS If a tool, procedure, or work method that is not specifically equivalent) signs indicate recommended by Elkay is used, you must be satisfied specific safety-related instructions or procedures. that it is safe for yourself and others. You should also...
  • Page 6 (rupture the tank or gas line) due to rapid expansion of the liquid CO . The gas regulator could freeze up, preventing the regulator from shutting down, allowing CO continue to flow from the cylinder. Elkay Manufacturing Company Installation & Maintenance Manual (1000005506 Rev D)
  • Page 7: Key Components

    Chiller power switch CO2 inlet Water inlet Smartwell power switch and circuit breaker reset Water Temp Control Power On/Off CO2 inlet Water inlet from filter Ice bank filler inlet Installation & Maintenance Manual (1000005506 Rev D) Elkay Manufacturing Company...
  • Page 8: Installation Preparation

    Wi-Fi Extender 1000005047 Bottle Wall Mounting Bracket 1000005199 1. Elkay recommends a water pressure of 40 to 105 Keys for Upper and Lower Panel Locks — psi on our cooler products. A pressure regulator integrated into the unit reduces the pressure to an 4.
  • Page 9: Installation

    The ice bank must be filled with water before the the Factory Supplied Parts table in section "Factory unit is turned ON. Supplied Parts" on page 8 for a complete list of parts. Installation & Maintenance Manual (1000005506 Rev D) Elkay Manufacturing Company...
  • Page 10 6. Prepare the water inlet line. 491a a. Place the black insulation tubing over the 3/8" blue water tubing. b. Cut off a short section, approximately 3 to 4 inches, of insulated tube. Elkay Manufacturing Company Installation & Maintenance Manual (1000005506 Rev D)
  • Page 11 This panel can be removed to access the overflow port but is not necessary if care is used when filling the tank. To remove the panel refer to Rear of Unit Step d. Installation & Maintenance Manual (1000005506 Rev D) Elkay Manufacturing Company...
  • Page 12 The end of the short tube will connect into the water inlet line at the rear of the unit after the next step. Elkay Manufacturing Company Installation & Maintenance Manual (1000005506 Rev D)
  • Page 13 Dispense a minimum of two gallons of still water to purge trapped air from the internal water line and the filter. This will also fill the filter cartridge and flush out fine carbon particles from the new filter. Installation & Maintenance Manual (1000005506 Rev D) Elkay Manufacturing Company...
  • Page 14: Set Up Instructions

    Installation" on page 9 for complete details. 2. Make sure the Ethernet cable is connected to a local Internet router or to the Wi-Fi Extender. 3. Turn the main power switch ON. Elkay Manufacturing Company Installation & Maintenance Manual (1000005506 Rev D)
  • Page 15 If there is no update, then the right hand side screen appears. Press ok. b. Select Ethernet connection for a standard internet connection. Installation & Maintenance Manual (1000005506 Rev D) Elkay Manufacturing Company...
  • Page 16: Flavor Setup

    Enter your pin to 0101. Press sign in to follow the fi rmly onto the pump drive holder. Once the pump clips fl avor setup screen. have clicked, the pump is securely fastened. Pump Pump Drive Holder Elkay Manufacturing Company Installation & Maintenance Manual (1000005506 Rev D)
  • Page 17 Press confi rm. Note: If the CO2 tank is not installed, there is currently no warning that pops up instructing customer to add CO2 tank. This might be added in the screens. Installation & Maintenance Manual (1000005506 Rev D) Elkay Manufacturing Company...
  • Page 18: Set The Water Flow Parameters

    9. The Elkay Smartwell customer portal should now be accessible if the unit is connected to the Internet. Login and confi rm the unit appears in the listing page. Pinch Point CAUTION Always grasp the lower left and right corners of the hood when closing the unit.
  • Page 19: Maintenance

    10 seconds. 7. Maintenance 7.1 Filter Replacement This unit is designed for use with the Elkay WaterSentry 4. Insert the new fi lter into the fi lter head and turn the Filter (51299C). Use of any other fi lter is not fi lter clockwise (to the right) until it stops.
  • Page 20: Servicing The Co Tank

    Press the OK button to return to the admin screen. 7.2 Servicing the CO Tank Elkay recommends that a qualifi ed service professional handle any installation or removal of CO tanks. 1. From the Home screen, touch the upper right-hand corner of the screen to access the Sign In screen.
  • Page 21 The Thank You screen should now appear. Press the OK button to return to the admin screen where the green bar under the CO Tank button is completely fi lled. Installation & Maintenance Manual (1000005506 Rev D) Elkay Manufacturing Company...
  • Page 22: Changing The Time And Date

    Sign In screen. Enter 0101 and press the Sign In button. 3. Manually enter the time and date and press the Save button. Elkay Manufacturing Company Installation & Maintenance Manual (1000005506 Rev D)
  • Page 23: Ice Bank Levels And Refill Procedure

    Repeat this process for the Sparkling Water Flow entry. The sparkling water will dispense a greater volume in the 10 seconds. f. Press the Done button when fi nished to return to the admin screen. Installation & Maintenance Manual (1000005506 Rev D) Elkay Manufacturing Company...
  • Page 24: Unit Diagnostics

    Dispense three 8 ounce glasses of sparkling water to ensure the CO is once again mixing into the water. i. If the water is still not carbonating, contact your Unilocal dealer or lease provider. Elkay Manufacturing Company Installation & Maintenance Manual (1000005506 Rev D)
  • Page 25: Check For Updates

    The still water valve is automatically updating to the latest software. If there the top of the two solenoid valves. is no update required, press OK to exit. Installation & Maintenance Manual (1000005506 Rev D) Elkay Manufacturing Company...
  • Page 26: Dispensing Nozzle Aerator

    The aerator inside the dispensing nozzle should be periodically removed and cleaned or replaced. A complete Elkay 98546C Aerator Replacement Kit is available with all the required parts. 1. Remove the aerator using an Aerator Install Key (part 4.
  • Page 27: Adjusting The Refrigeration Thermostat In The . Carbonation Unit

    If this circuit breaker is tripped, press the rocker switch to reset it. If the circuit breaker continues to trip, call your dealer or lease provider to troubleshoot the problem. Installation & Maintenance Manual (1000005506 Rev D) Elkay Manufacturing Company...
  • Page 28 Elkay Manufacturing Company Installation & Maintenance Manual (1000005506 Rev D)
  • Page 29: Service Log

    Service Log Service Log Part Serviced Date Installed Installed By Installation & Maintenance Manual (1000005506 Rev D) Elkay Manufacturing Company...
  • Page 30: Troubleshooting

    1. Unplug the Ethernet cable from the unit, then plug it back in. 2. Reboot the Smartwell unit. After it boots up and the home screen appears, confirm the Internet status indicator shows the unit is connected. Elkay Manufacturing Company Installation & Maintenance Manual (1000005506 Rev D)
  • Page 31: Troubleshooting Guide

    The fan is not working Contact Smartwell Customer Care Poor sparkling water carbonation The pressure from the CO tank is less than 55 Increase the CO pressure regulator to 55 to 60 Installation & Maintenance Manual (1000005506 Rev D) Elkay Manufacturing Company...
  • Page 32: Electronic Issues

    The touch screen is unresponsive for all buttons. 1. Reboot the unit and wait for the home screen to appear and try again to dispense a beverage. 2. If the issue continues, contact Smartwell Customer Care. Elkay Manufacturing Company Installation & Maintenance Manual (1000005506 Rev D)
  • Page 33 3. If the concentration is diluted, make sure the selected pouch is not empty. 4. Reboot the system and try dispensing another beverage. 5. If the issue continues, contact Smartwell Customer Care. Installation & Maintenance Manual (1000005506 Rev D) Elkay Manufacturing Company...
  • Page 34 1. Enter the appropriate water flow for the still changed water and sparkling water and then press done to save the values. 2. If the issue continues, contact Smartwell Customer Care. Elkay Manufacturing Company Installation & Maintenance Manual (1000005506 Rev D)
  • Page 35 3. Wait 30 seconds. The unit should reset to the Home Screen. If it does not, reboot the unit. 4. If the issue continues, contact Smartwell Customer Care. Installation & Maintenance Manual (1000005506 Rev D) Elkay Manufacturing Company...
  • Page 36: Warranty Statement

    Date of Installation _______________________ Serial Number (to be filled in by installer) ______________________ Elkay | 2222 Camden Court | Oak Brook, Illinois 60523 | 800.260.6640 | elkay.com 1000004319 7/19 Elkay Manufacturing Company...
  • Page 37: Parts

    11. Parts Item Part No. Description 1000004928 DECAL-SMARTWELL 96810C LABEL-DATA 90679C LABEL-DANGER 1000005052 LABEL-MAIN SWITCH 1000005054 LABEL - CO2 INLET PRESSURE Installation & Maintenance Manual (1000005506 Rev D) Elkay Manufacturing Company...
  • Page 38 BUTTON HD 18-8 SS 1000005522 CHILLER SUPPORT 1000005555 WASHER - CUSHION FEET - 1/4-20 THREADED HEAVY DSCN155 CARBONATION CHILLER 14 GPH 1000004839 DUTY SCREW -1/4-20 x 3/8" SOCKET HD 1000004858 18-8 SS Elkay Manufacturing Company Installation & Maintenance Manual (1000005506 Rev D)
  • Page 39 SCREW - 1/4-20 x 3/8" SOCKET HD 1000004858 18-8 SS 1000005637 CONCENTRATE RACK MODUL- SMARTWELL FLAVOR 2000000007 DISPENSE SCREW #8-32 X 1/2" PHILLIPS TRUSS 1000004870 HD 18-8 SS 1000005304 POWER BRACKET ASSY Installation & Maintenance Manual (1000005506 Rev D) Elkay Manufacturing Company...
  • Page 40 TOP COVER ASSEMBLY 1000004805 LEFT DISPENSE FACIA 1000005345 ASSY-DISPLAY 1000004806 RIGHT DISPENSE FACIA SCREW-1/4"-20 x 3/8" SOCKET HD SCREW-5/16" DIA. x 3/4" SHOULDER, 1000004858 1000004845 18-8 SS 1/4"-20 THRD (PIVOTS B) Elkay Manufacturing Company Installation & Maintenance Manual (1000005506 Rev D)
  • Page 41 SCREW-1/4"-20 x 3/8" SOCKET HD 1000005080 CAMLOCK - FLAT 1000004858 18-8 SS SCREW 6-32 X 1/2"LG PHFH THREAD- 1000005473 SCREW-5/16" DIA. x 3/16" SHOULDER, CUTTING 1000004844 1/4"-20 THRD (PIVOTS A) Installation & Maintenance Manual (1000005506 Rev D) Elkay Manufacturing Company...
  • Page 42 Item Part No. Description 1000005522 CHILLER SUPPORT 1000004803 ENCLOSURE LEFT SCREW-1/4"-20 x 3/8" SOCKET HD 1000004778 ENCLOSURE - REAR 1000004858 18-8 SS 1000005344 ASSY-INTERNAL ALCOVE & BASE 1000004804 ENCLOSURE RIGHT Elkay Manufacturing Company Installation & Maintenance Manual (1000005506 Rev D)
  • Page 43 ASSY-BRACKET WITH PEM NUT REGULATOR - WATER PRESSURE - 1000002467 55994C TUBE-POLY 1/4X.040 WALL 50 PSI 70817C ELBOW - 1/4" STEM X 1/4" TUBE 56307C TUBE-POLY 3/8X.062 WALL 56331C CONNECTOR Installation & Maintenance Manual (1000005506 Rev D) Elkay Manufacturing Company...
  • Page 44 FTTNG 1/2 FIP X 3/8OD DSCN155 CARBONATION CHILLER 14 GPH REGULATOR, WATER PRESSURE, 1000002467 1000005272 VALVE-SOLENOID 50 PSI 70002C 76 70002C SCREW-#10 X .50 HHSM 4 70817C ELBOW 1/4" STEM - 1/4" TUBE Elkay Manufacturing Company Installation & Maintenance Manual (1000005506 Rev D)
  • Page 45 CABLE 1000004822 ETHERNET CABLE 1000005267 NEW RECEPTABLE GROUND CABLE 1000004823 HDMI CABLE 1000005300 MOTOR - STEPPER 1000005266 DUPLEX RECEPTACLE 1000005272 VALVE-SOLENOID SMARTWELL 1000004825 RJ45 PANEL MOUNT 1000005268 PANEL MOUNT PLATE Installation & Maintenance Manual (1000005506 Rev D) Elkay Manufacturing Company...
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  • Page 47 This page intentionally left blank Installation & Maintenance Manual (1000005506 Rev D) Elkay Manufacturing Company...
  • Page 48 1333 Butterfield Road, Suite 200 630.574.8484 | elkay.com ©2020 Elkay Manufacturing Company 1000005506 Rev. D - (05/21)

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