Warranty - Samsung MS11T5018AE User Manual

Causes TV or radio interference.
This is similar to interference caused by other small appliances, such as hair dryers. Move your microwave (or
appliance) away from the affected item, such as your TV or radio.
Operating noise is too loud.
The microwave oven makes noise during operation. This is normal.
If you hear an abnormal sound continuously, please contact the Samsung Call Center (1-800-726-7864).
Turntable rotates improperly
Make sure you have not put too much food on the turntable.
If the food is too large or too heavy, the turntable may operate improperly.
Smoke and bad smell when first operated.
This is a temporary condition caused by a new component heating for the first time. The smoke and smell will
disappear completely after 10 minutes of operation. To remove the smell more quickly, put a Pyrex measuring
cup with a half cup of water mixed with 2 tablespoons of lemon juice into the microwave oven, and then run
the microwave on high for 1½ to 2 minutes.
NOTE
• If the guidelines listed here do not enable you to solve the problem, contact your local SAMSUNG
customer service center.
• Please have the following information ready;
• The model and serial numbers, normally printed on the rear of the oven
• Your warranty details
• A clear description of the problem
• If you set the power level to more than 70 %, the microwave will automatically decrease the power level
to 70 % after 20 minutes to prevent overcooking.
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Warranty

SAMSUNG OVER-THE-RANGE (OTR) MICROWAVE OVEN
LIMITED WARRANTY TO ORIGINAL PURCHASER
This SAMSUNG brand product, as supplied and distributed by Samsung Electronics Canada, Inc. (SAMSUNG) and
delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against
manufacturing defects in materials and workmanship for a limited warranty period of:
ONE (1) YEAR PARTS AND LABOR,
FIVE (5) YEARS PARTS WARRANTY FOR MAGNETRON
Samsung will charge a repair fee for replacing an accessory or repairing a cosmetic defect if the damage to
the unit and/or damage to or loss of the accessory was caused by the customer. Items this stipulation covers
include:
• A Dented, Scratched, or Broken Door, Handle, Out-Panel, or Control Panel
• A Broken or missing Tray, Guide Roller, Coupler, Filter, or Wire Rack
User Replaceable Parts may be sent to the customer for unit repair. If necessary, a Service Engineer can be
dispatched to perform service.
This limited warranty begins on the original date of purchase, and is valid only on products purchased
and used in the Canada. To receive warranty service, the purchaser must contact SAMSUNG for problem
determination and service procedures. Warranty service can only be performed by a SAMSUNG authorized
service center. The original dated bill of sale must be presented upon request as proof of purchase to
SAMSUNG or SAMSUNG's authorized service center.
SAMSUNG will repair or replace this product, at our option and at no charge as stipulated herein, with new
or reconditioned parts or products if found to be defective during the limited warranty period specified
above. All replaced parts and products become the property of SAMSUNG and must be returned to SAMSUNG.
Replacement parts and products assume the remaining original warranty, or ninety (90) days, whichever is
longer.
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