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Swipeclock Touch User Manual

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2021
Swipeclock Touch
Clock Setup and User Guide

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Summary of Contents for Swipeclock Touch

  • Page 1 2021 Swipeclock Touch Clock Setup and User Guide...

  • Page 2: Table Of Contents

    Swipelock Touch Setup .................... 2 Before You Start ................... 2 Connect to the Network ................3 Clock Registration ..................8 Set the Time Zone ..................9 Employee Sign-in Setup ................11 Biometric Use ......................13 Fingerprint Registration ................13 Fingerprint Best Practices ................. 18 Additional Clock Settings..................

  • Page 3: Swipelock Touch Setup

    1. Before You Start Before you can use Swipeclock Touch, it needs to connect to the internet and be linked to your timekeeping account. Review and fill in the following items needed for registration: 1.

  • Page 4: Connect To The Network

    If your network uses DHCP, then once the clock has power and is connected to you network with the supplied RJ-45 cable, it automatically connects to the section 3, internet within moment of powering up. Proceed to Swipeclock Touch Manual v2.2 June 28, 2021...
  • Page 5 2.1 Access CLOCK SETTINGS with the gear icon on the initial registration page CLOCK SETTINGS 2. Select UPDATE WIRED SETTINGS on the tab. 2.2 Configure a static IP with UPDATE WIRED SETTINGS 3. Confirm you want to leave the Swipeclock Touch app. Swipeclock Touch Manual v2.2 June 28, 2021...
  • Page 6 7. Select Save. 8. Press the Home button near the bottom of the screen. Changes are saved upon exit and you will be returned to the initial login screen. You can proceed to section Swipeclock Touch Manual v2.2 June 28, 2021...
  • Page 7 Clock Registration. Swipeclock Touch Manual v2.2 June 28, 2021...
  • Page 8 2.4 Use the gear icon on the initial clock registration screen to set up Wi-Fi connectivity CLOCK SETTINGS 2. Select UPDATE WIFI SETTINGS on the tab. 2.5 Configure the Wi-Fi with UPDATE WIFI SETTINGS 3. Confirm that you want to leave the Swipeclock Touch app. Swipeclock Touch Manual v2.2 June 28, 2021...
  • Page 9 5. Select your network from the list. 6. Enter your Wi-Fi network password. 7. Press the Home button. Changes are saved upon exit and you will be returned to the initial login screen. You can proceed to section Swipeclock Touch Manual v2.2 June 28, 2021...
  • Page 10 Wi-Fi. To check the strength of your Wi-Fi, use the indicator. If it is 50% or less, we recommend you boost your Wi-Fi signal or use an Ethernet connection. Swipeclock Touch Manual v2.2 June 28, 2021...

  • Page 11: Clock Registration

    Contact your timekeeping provider for assistance with location stamps. c. Note is for any additional data, like “Date in service”. 4. Tap Register Clock. Swipeclock Touch Manual v2.2 June 28, 2021...

  • Page 12: Set The Time Zone

    "Update Downloading" After a few moments of inactivity, the clock checks for any updates to the Swipeclock Touch app. If an update is available, it automatically downloads it and "update downloading" appears on the screen. This process is followed by a restart and should only take a few minutes.
  • Page 13 4.1 Set the clock's time zone from the CLOCK SETTINGS screen with UPDATE TIME AND TIMEZONE 5. Confirm that you want to leave the Swipeclock Touch app. 6. Automatic date & time does not actually affect the time zone of the clock;...

  • Page 14: Employee Sign-In Setup

    PIN, Biometric scan, and Proximity card are all enabled by default. To configure the clock's Sign-In Methods: 1. From the clock entry screen, click the gear icon in the top right corner. 2. Enter your login and password. Swipeclock Touch Manual v2.2 June 28, 2021...
  • Page 15 Once Sign-In Methods are set, the clock only accepts entries from employees using the enabled methods. You can configure any combination of these methods except for Enforce biometrics w/ PIN backup. This option disables both PIN and Biometric scan. Swipeclock Touch Manual v2.2 June 28, 2021...

  • Page 16: Biometric Use

    6. Fingerprint Registration An employee's print must be enrolled on Swipeclock Touch before they can clock in and out. Registration is the process of recording landmarks (not the actual print) from an employee’s finger onto the clock and subsequently, the timekeeping system's servers.
  • Page 17 If the employee already has a print enrolled, it is indicated underneath their name. Employees can only have one print enrolled on Swipeclock Touch. 6.2 If an employee already has a print enrolled, it will be indicated on the selection screen Swipeclock Touch Manual v2.2 June 28, 2021...
  • Page 18 The clock prompts the employee to place their finger on the sensor After each scan, the clock beeps and the employee should remove their finger from the sensor and repeat, as instructed by the clock. Swipeclock Touch Manual v2.2 June 28, 2021...
  • Page 19 Once three scans are completed and the employee has at least one scan of 65 or higher, the clock stores the landmarks from the highest scored fingerprint. 6.5 A successful registration requires at least one scan with a quality score greater than 65 Swipeclock Touch Manual v2.2 June 28, 2021...
  • Page 20 Trusted PIN for the employee. Check your timekeeping system's online knowledge base for more information on Trusted PINs. Employee Instructions Detailed instructions on how employees punch in and out can be found in your timekeeping system's online knowledge base. Swipeclock Touch Manual v2.2 June 28, 2021...

  • Page 21: Fingerprint Best Practices

    Biometric FAQ I have multiple Swipeclock Touch clocks, do I need to enroll employees on each clock? No, an employee enrolled on clock will be enrolled on clocks. Fingerprint templates are saved both locally on the clock, as well as on the timekeeping system's servers.
  • Page 22 • When using the clock, employees need to rest their finger on the sensor—not swipe, stab, or press. It should rest on the sensor until the clock gets a good reading. Swipeclock Touch Manual v2.2 June 28, 2021...

  • Page 23: Additional Clock Settings

    CLOCK SETTINGS 3. Select MODIFY OTHER DEVICE SETTINGS on the tab. 4. Confirm that you want to exit the Swipeclock Touch app. 5. Select Display from the Settings Menu. 6. Press Sleep from the list of options. 7. Choose Never Sleep.

  • Page 24: Change Ethernet From Static Ip To Dhcp

    11. Kiosk Mode Kiosk mode prevents an employee from closing the Swipeclock Touch app with the exit button. It also instructs the device to immediately launch the Swipeclock Touch app when it resets or powers up.
  • Page 25 1. Tap the gear icon in the top right corner of the screen. 2. Enter your timekeeping login and password. CLOCK SETTINGS 3. Select MODIFY OTHER DEVICE SETTINGS from the tab. 11.1 Kiosk mode is enabled in the Clock Settings tab Swipeclock Touch Manual v2.2 June 28, 2021...
  • Page 26 4. Confirm you want to exit the Swipeclock Touch app. 5. From the Settings Menu, select Apps. 6. Choose Home App. 11.2 Kiosk Mode is enabled by making Swipeclock Touch the Home app 7. Select Swipeclock Touch as the Home app. 11.3 Set Swipeclock Touch as the Home app Swipeclock Touch Manual v2.2...
  • Page 27 8. After setting Swipeclock Touch as the Home app, force a reboot of the clock by inserting a straightened paperclip into the pinhole reset button. It's found under the rubber flap on the side of the clock. If the clock launches directly into the Swipeclock Touch app, then kiosk mode is enabled.

  • Page 28: Troubleshooting And Technical Info

    Touch. To reset Swipeclock Touch, lift the rubber dust cap on the left side of the device and insert a straightened paperclip into the pin hole. This essentially reboots the clock.
  • Page 29 Software Updates Swipeclock Touch checks for software updates nightly, but following initial registration, it also checks for an update after two minutes of inactivity. The update process is brief and only happens if there is an update available. A blue install screen indicates that the update has initiated and once completed, Swipeclock Touch displays the clock entry screen.
  • Page 30 RFID Card Technology: EM4100 Series Prox Cards Passive Prox/RFID responder Display: Multi-frequency card reader, UltiCard supports 7" TFT LCD Capactive Touch Screen, 800 x 480 all major RFID standards – for frequency ranges Resolution 125/134.2 kHz and 13.56 MHz, including NFC 16x9.6 Aspect Ratio...
  • Page 31 Swipeclock Touch Manual 2.1 May 18, 2021...

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