Why Do I See "Boundary Lost" During Room Setup; How Do I Prepare The Headset Before Returning It For Repair - HTC Vive Focus 3 User Manual

40 Common solutions

Why do I see "Boundary lost" during room setup?

Typically, Boundary lost errors are caused by less than optimal space for tracking. To found out
how to optimize your space, see
How do I prepare the headset before returning it for
repair?
Before sending in the VIVE Focus 3 headset for repair, remove the accessories below.
1. Headset frame
2. USB cover
3. Top strap
4. Back pad
5. Battery
6. microSD card (if installed)
Keep them in a safe place. You'll need to reassemble them when you get your headset back.
Follow these steps to remove the accessories from the headset:
1. Pull to remove the magnetic headset frame. Press to remove your microSD card (if
installed).
2. Gently pry off the USB cover.
How can I optimize tracking in my space? on page 35.