Troubleshooting Faqs; Before Calling For Service - LG MJ3965ACS Owner's Manual

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TROUBLESHOOTING
FAQs
Frequently Asked Questions
Q: What's wrong when the oven light will not glow?
A: There may be several reasons why the oven light will not glow. Either the light bulb has blown or the
electric circuit has failed.
Q: Does microwave energy pass through the viewing screen in the door?
A: No. The holes, or ports, are made to allow light to pass; they do not let microwave energy through.
Q: Why does the beep tone sound when a button on the control panel is touched?
A: The beep tone sounds to assure that the setting is being properly entered.
Q: Will the microwave function be damaged if it operates empty?
A: Yes. Never run it empty.
Q: Why do eggs sometimes pop?
A: When baking, frying, or poaching eggs, the yolk may pop due to steam build up inside the yolk
membrane. To prevent this, simply pierce the yolk before cooking. Never microwave eggs in the shell.
Q: Why is standing time recommended after microwave cooking is over?
A: After microwave cooking is finished, food keeps on cooking during standing time. This standing time
finishes cooking evenly throughout the food. the amount of standing time depends on the density of the
food.
Q: Why doesn't my oven always cook as fast as the cooking guide says?
A:
• Check your cooking guide again to make sure you have followed directions correctly, and to see what
might cause variations in cooking time.
• Cooking guide times and heat settings are suggestions, chosen to help prevent overcooking, the most
common problem in getting used to this oven.
• Variations in the size, shape, weight and dimensions of the food require longer cooking time.
• Use your own judgment along with the cooking guide suggestions to test food conditions, just as you
would do with a conventional cooker.
Q: Why does the word 'cool' or remaining cooking time appear in the display with fan noise after
microwave cooking is over?
A: After cooking is complete, the fan may operate to cool the oven. The display will show Cool. If you open
the door or press once STOP before the cooking time is complete, the remaining cooking time will show
on the display. This is not a malfunction.
After Sales Service (Egypt Only)
• Shelf Life Time : 2 Years
• LG is committed to providing all spare parts of this appliance during the shelf life time.

Before Calling for Service

If following symptoms appear while using the microwave oven, check it one more time. It may not be a
failure.
TROUBLESHOOTING
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