Related Manuals for VitalCall SEVEN
Summary of Contents for VitalCall SEVEN
- Page 1 S E V E N User Guide 1300 VITALCALL (848 252) www.vitalcall.com.au customer.service@vitalcall.com.au VitalCALL® is a registered trademark of Chubb Fire & Security Pty Ltd ABN 47 000 067 541.
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Page 2: Installation
Do not unplug or move the SEVEN base unit from the location it has been installed. The location it is installed in has been tested to ensure it has good cellular connectivity and range with your personal help button. -
Page 3: System Components
System Components Pearl Pendant SEVEN Base Unit SEVEN Plug Pack Your Pendant Your pendant should always be worn including at night in bed. It is waterproof and should be worn in the bath or the shower. Slips and falls are more likely to occur in the bathroom or wet areas of the home. -
Page 4: Cancelling An Alarm
Press the round Cancel button on the VitalCALL base unit that is backlit orange (within the first 10 seconds). Cancelling an alarm will stop an alert being sent to the VitalCALL Emergency Response Centre. Cancel If you don’t cancel in time, don’t worry, just let the Emergency Response Operator know that it is a false alarm. - Page 5 VitalCALL Base Unit - Button Functions and Lights The Power button is backlit green to indicate that SEVEN base unit is on. To turn your system off, press and hold the Power button, and it will play an instructional message, followed by four beeps. Continue to hold until you hear the last beep and it will switch off.
- Page 6 SEVEN has automated voice messages that only play during daytime hours. If you need to be informed of something during the night, the lights under the information button will change colour and/or flash. Critical emergency notifications may voice announce. Info Press the Info button to hear a voice notification repeat.
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Page 7: Pendant Test
‘Away Function’, the base unit will announce, “Away mode disabled, welcome back home”. Warning: Do not cover the top of your VitalCALL SEVEN base unit. This can affect the volume from the speaker and the visibility of the button indicators. -
Page 8: Optional Features
Press the Connect button to send a ‘Daily Check’ report to monitoring, and a voice message will play. If you do not press the Connect button, the monitoring centre will try to make contact with you to check if you are OK. VitalCALL S E V E N User Guide ®... - Page 9 Expect false activations in the first few days as you get used to wearing it. Try to avoid getting the VitalCALL Pearl Advanced pendant caught in clothing while dressing and undressing as false alarms can occur.
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Page 10: Quick Troubleshooting Tips
Solution No lights on the VitalCALL Unit • Unit is turned off VitalCALL Base Unit is Beeping • Contact VitalCALL as this indicates that the unit is not functioning Continuously correctly Volume on Base Unit is too loud • Contact one of our friendly VitalCALL team members and they can... -
Page 11: Cleaning And Maintenance
If you suspect your system is damaged or not functional, please perform a ‘pendant test’ or contact the VitalCALL team. VitalCALL S E V E N User Guide... - Page 12 VitalCALL® is a registered trademark of Chubb Fire & Security Pty Ltd ABN 47 000 067 541. This user guide is intended as general guidance only. Although great care has been taken in the preparation of this document, it is not comprehensive and cannot be relied upon as a substitute for detailed advice in specific circumstances.
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