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Summary of Contents for VitalCall SEVEN
- Page 1 Setup Guide WARNING! FAILURE TO FOLLOW ALL STEPS IN THIS GUIDE COULD RESULT IN AN INCORRECT INSTALLATION 1300 VITALCALL (848 252) www.vitalcall.com.au customer.service@vitalcall.com.au VitalCALL® is a registered trademark of Chubb Fire & Security Pty Ltd ABN 47 000 067 541.
- Page 2 Please read this SEVEN Setup Guide thoroughly BEFORE commencing with self-installation so you understand how the system functions. This Guide will provide you with all the information you need to self-install your VitalCALL system. After you have read the entire guide, please contact VitalCALL on 1300 VITALCALL (1300 848 252) Option 2 to schedule an appointment to activate you system.
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Page 3: What's In The Package
What’s In The Package To install the VitalCALL System you will need: • Sufficient 4G Cellular Coverage • 1 x VitalCALL Base Unit • 1 x VitalCALL Pendant (neck or wrist) • 1 x Power pack • 1 x Quick Setup Guide •... -
Page 4: Connecting The Unit
Before Installing Your VitalCALL Unit Book your appointment If you have not already called VitalCALL to book your appointment, please call VitalCALL on 1300 848 252 or 1300 VITALCALL Option 1 (Sales) or Option 2 (Customer Service). Installing Your VitalCALL Unit Connecting The Unit a) Remove the VitalCALL unit and pendant from the packaging. - Page 5 Due to changes in signal strength, a poor signal may mean that the cellular network becomes unavailable at certain times. • VitalCALL requires a minimum of “Good” cellular connection to indicate a reliable connection to the cellular network. Tips: •...
- Page 6 This indicates the pendant works at these locations. Please wait for the button to stop flashing before you press it again. Note: The flashes can be hard to see when in direct sunlight. VitalCALL S E V E N Setup Guide ®...
- Page 7 For example, buildings with concrete or metal based walls will tend to reduce range. Foil insulation and metal garage doors can also affect the range. NOW YOU ARE READY FOR YOUR APPOINTMENT with VitalCALL’s Monitoring Centre VitalCALL S E V E N Setup Guide...
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Page 8: Activating Your System
Note: Without completing final appointment with the VitalCALL Monitoring Centre, your VitalCALL unit will not be active and will result in the alarm not connecting through to VitalCALL. Unless the VitalCALL operator advises you that there is a problem with the unit, your VitalCALL personal emergency response system is ready to use. - Page 9 Checklist Self-Installation/Self-Relocation CHECKLIST Have this information ready before calling VitalCALL Signal Strength Test (Please circle the No. of lights on the base unit when in Test Mode) Pendant Range Test completed? (in Test Mode) Client’s Date of Birth: Client Contact Number(s)
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Page 10: Cleaning And Maintenance
Do not stick objects in any of the holes or sockets on your base unit or per- sonal help button • Do not cut any of the wires connected to your base unit VitalCALL S E V E N Setup Guide ®... - Page 11 VitalCALL S E V E N Setup Guide ®...
- Page 12 VitalCALL® is a registered trademark of Chubb Fire & Security Pty Ltd ABN 47 000 067 541. This user guide is intended as general guidance only. Although great care has been taken in the preparation of this document, it is not comprehensive and cannot be relied upon as a substitute for detailed advice in specific circumstances.
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