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Installing The Personal Computer Interface Unit
Introducing The Personal Computer Interface Unit
The Personal Computer Interface Unit (PCIU) is a device that you can connect between a digital station port and
its proprietary telephone. The PCIU allows telephone users to initiate telephone-related functions from their
personal computers (PC). Applications such as this are commonly known as Computer Telephony Integration
(CTI) applications. The PCIU will function with Comdial digital telephone systems (the DSU and DSU II
systems) and Comdial digital communications systems (currently the DXP, DXP Plus, and Impact FX systems).
The PCIU includes Service Provider Interface (SPI) software on computer floppy disks. When you install this SPI
software on a PC, the PC users can employ their Telephony Applications Programming Interface (TAPI),
third-party, Microsoft Windows* applications programs to control many useful telephone functions.
*Microsoft Windows is a registered trademark of Microsoft Corporation, Redmond, Washington
The PCIU comes bundled with wideopen.call software. Wideopen.call is a CTI application that offers on-screen
call management and a detailed call log.
This manual has been developed by Comdial Corporation (the "Company") and is intended for the use of its customers and service personnel. The information in this manual is subject to change
without notice. While every effort has been made to eliminate errors, the Company disclaims liability for any difficulties arising from the interpretation of the information contained herein.
The information contained herein does not purport to cover all details or variations in equipment or to provide for every possible contingency to be met in connection with installation, operation, or
maintenance. Should further information be desired, or should particular problems arise which are not covered sufficiently for the purchaser's purposes, contact Comdial, Inside Sales Department,
Charlottesville, Virginia 22906.
Printed in U.S.A.
R
IMI89–260.05
11/98
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Summary of Contents for Comdial PCIU
- Page 1 This manual has been developed by Comdial Corporation (the “Company”) and is intended for the use of its customers and service personnel. The information in this manual is subject to change without notice. While every effort has been made to eliminate errors, the Company disclaims liability for any difficulties arising from the interpretation of the information contained herein.
- Page 2 (the PCIU includes a 9-pin to 9-pin serial data cable). Proprietary Telephone Requirements The PCIU operates properly with any Comdial Impact, Impression, or DigiTech LCD speakerphones that provide interactive button support with exception of the large screen Impact SCS speakerphone. If using a regular Impact SCS speakerphone, the INTERCOM button must be located in the default button-mapping location;...
- Page 3 User's PC running Comdial supplied Comdial supplied SPI plus wideoffice.call SPI plus wideoffice.call To Station Port PCIU COMDIAL OPER TRNS/CNF HOLD INTERCOM SPEAKER SHIFT MUTE pciu02a.cdr Proprietary LCD Speakerphone with Interactive Buttons Reviewing The PCIU Concept Detailing The PCIU Requirements — 3...
- Page 4 PC. The SPI software, in conjunction with the wideopen.call software, allows the PCIU to use the serial data path between it and the user-supplied PC to send messages to the PC and to the telephone’s display.
- Page 5 Installing The Personal Computer Interface Unit IMI89-260 Making The Cable Connections Installing The PCIU — 5...
- Page 6 Yes. Installing The New Telephony Driver After you have physically connected the PCIU to your PC, you must install the floppy disk that contains the SPI software that runs the PCIU device into the computer's floppy disk drive (drive A).
- Page 7 (See the paragraph titled, Responding To Changes In Telephone Settings). If users employ an Impact SCS telephone, you must insure that the PCIU station’s intercom button is at its default button-mapping location(that is; the lower right-hand button of the 12 or 24 programmable buttons). Also note that the large screen Impact SCS speakerphone does not work with the PCIU.
- Page 8 TAPI applications typically provide an option to Dial as a long distance call or Dial as a toll call . If not, these applications at least allow users to edit the digits to be dialed. The PCIU service provider has no control over what digits an application requests to dial.
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