Before Requesting Service - Panasonic AG-EZ50UP Operating Instructions Manual

Before Requesting Service

If you are experiencing a problem with your Digital Camera/Recorder, it may be something you can correct yourself. Check the
list below for Problems and Solutions.
Problems
The Camera/Recorder power cannot be turned on.
The Camera/Recorder power is turned off automatically.
The Camera/Recorder power does not stay on long
enough.
Something is wrong with the Camera/Recorder's
operation. The Camera/Recorder is turned on but no
functions operate.
Battery runs down quickly.
The Battery cannot be charged.
Recording does not start although power is supplied to
the Camera/Recorder and the Cassette is correctly
inserted.
Audio dubbing cannot be performed.
The Time Code becomes inaccurate.
The Remaining Tape Time Indication disappears.
The Remaining Tape Time Indication does not match the
actual remaining tape time.
Solutions
Is the power source connected correctly?
If you leave the Camera/Recorder in Recording Pause Mode
for more than 5 minutes, the power is turned off automatically
to protect the tape and to save the Battery power.
Is the Battery low? Charge the Battery or attach a fully
charged Battery.
Press the [RESET] Button on the Camera/Recorder with a
pointed object. If this does not solve the problem, first
disconnect the power supply and wait for a minute or so, and
then reconnect the power supply to turn the power back on.
(If the above operation is performed when the [ACCESS]
Lamp of the Card Slot is lighting, the data of the Card may be
damaged.)
≥Is the Battery fully charged? Charge it with the AC Adaptor.
≥Are you using the Battery in an extremely cold place? In
cold places, the operating time of the Battery becomes
shorter.
≥Has the Battery worn out? If the operating time is still too
short even after the Battery is fully charged, the Battery has
worn out.
If the DC Cable is connected to the AC Adaptor, charging
cannot be performed. Disconnect the DC Cable.
≥Is the accidental erasure protection slider on the Cassette
open? If it is open (set to [SAVE]), recording cannot be
performed.
≥Is the tape wound to the end? Insert a new Cassette.
≥Is the Camera/Recorder power turned on?
≥Is the [CAMERA] Lamp on? If the [CAMERA] Lamp is not
on, no recording function can be operated.
≥Has condensation occurred? Wait until the [DEW
DETECTED] Indication disappears.
≥Is the accidental erasure prevention slider on the Cassette
open? If it is open (set to [SAVE]), recording cannot be
performed.
≥Are you attempting to edit a tape portion that was recorded
in LP Mode? LP Mode does not allow audio dubbing to
operate.
The Time Code Indication counter may not be constant in the
reverse direction in Slow Motion Playback Mode, but this is
not a malfunction.
When you record still pictures in Photoshot Mode, the
Remaining Tape Time Indication may disappear temporarily.
However, it reappears when the Camera/Recorder is set
back to Normal Recording Mode.
≥If scenes of less than 15 seconds are continuously
recorded, the remaining tape time cannot be displayed
correctly.
≥In some cases, the Remaining Tape Time Indication may
show remaining tape time that is 2 to 3 minutes shorter
than the actual remaining tape time.
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