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Receiving mode
I cannot select the desired receiving mode.
L
If you want to set FAX ONLY mode, press
{ { { {
} } } }
RECEIVE MODE
ONLY mode is displayed.
L
If you want to set TEL mode, press
{ { { {
} } } }
RECEIVE MODE
mode is displayed.
L
The Distinctive Ring of feature #31 is
activated (page 53).
The other party complains that they cannot
send a document.
L
The unit is not in FAX ONLY mode. Press
{ { { {
} } } }
RECEIVE MODE
ONLY mode is displayed.
Copying
The unit does not make a copy.
L
You cannot make a copy during
programming. Make the copy after
programming or stop programming.
A black line, a white line or smudge appears
on the copied document.
L
The glass or rollers are dirty. Clean them
(page 77).
The copied image is distorted.
L
The thermal head is dirty. Clean it (page 78).
The printing quality is poor.
Note:
Please do not reuse the ink film!
For best results, use genuine Panasonic
replacement film. Refer to page 7 for further
details.
Original
A B C
L
Some paper has instructions recommending
which side to print on. Try turning the paper
over.
L
You may have used paper with a cotton
and/or fibre content that is over 20%, such as
letterhead or resume paper. We recommend
smooth paper such as "Hammermill Jet Print"
for clearer printing.
Frequently Asked Questions
repeatedly until FAX
repeatedly until TEL
repeatedly until FAX
Copy
For Fax Advantage assistance, call 1-800-435-7329.
Using an answering machine
I cannot receive documents automatically.
L
Your greeting message on the answering
machine is too long. Shorten the message.
Record a message up to 10 seconds long.
L
The answering machine rings too many
times. Set to 1 or 2 rings.
I cannot receive voice messages.
L
Check if the answering machine is turned on
and connected to the fax machine properly.
L
Set the number of rings on the answering
machine to 1 or 2.
I cannot retrieve recorded voice messages
on the answering machine from a remote
location.
L
You did not program your remote access
code into your fax machine correctly.
Program the same code that is programmed
on the answering machine on the fax
machine with feature #12 (page 60).
I pressed the remote access code to access
the answering machine remotely, but the line
was disconnected.
L
The code may include "#" which is used for
certain features provided by telephone
companies. Change the code on the
answering machine to another number which
does not include "#". Also change the code of
the fax machine with feature #12 (page 60).
Callers complain that they cannot send a
document.
L
Your answering machine has run out of
recording tape. Rewind the tape to record
messages.
L
You set the answering machine to only give a
greeting message.
69
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