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Request IMC 1.1.0 User Manual

Intelligent media client

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Netflix on the IMC
IMC 1.1.0 and up
User guide for viewing Netflix Content

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Summary of Contents for Request REQUEST IMC 1.1.0

  • Page 1 Netflix on the IMC IMC 1.1.0 and up User guide for viewing Netflix Content...
  • Page 2 Netflix, not ReQuest, to abide by the Netflix Terms of Service. In order to use your IMC with Netflix, your ReQuest server must be running Serious Play OS 5.4.0 (for units with serial numbers starting with ARQ4 or IMS4) or Serious Play OS 6.1.0 (for units with serial numbers starting with ARQ5 or IMS5).
  • Page 3 Important In rare cases, the customer’s Netflix account may not be using the latest Netflix player. Prior to using Microsoft Silverlight, Netflix used Windows Media Player. Most accounts have been enabled to use the new Silverlight, but some have not.
  • Page 4 As a one-time setup operation, you must configure each IMC in your installation with a Netflix Watch Instantly account. When you first start up your IMC, you will see Netflix available in the list of video sources. If your IMC is not yet authorized, you will receive the following message:...
  • Page 5 (5) times to get into the Settings menu. You will be prompted to confirm that you wish to authorize the IMC to use your Netflix account. Note: If you click Yes for an already authorized IMC, it will be de-authorized until you submit a valid...
  • Page 6 Enter your Netflix ID (email address) and password using the arrow and Enter keys on the remote. To move between the Email and Password fields, move the cursor to the up/down arrows on the on-screen keyboard. When you have completed entering your Email and Password, click Submit. It can take several seconds to minutes to authorize an IMC with your Netflix account.
  • Page 7 DVD tab. The items shown in the Instant tab will show on your IMC in the same order. Note: The IMC’s display of the Netflix Watch Instantly Queue is not automatically refreshed. Changes to your queue may not appear until you move between pages in the list or exit and return to the Netflix list.
  • Page 8 If you have no items in your Netflix Watch Instantly queue, you will see an empty screen. After you add some items to your queue on Netflix’s site, you need to back up one level and come back to the Netflix...
  • Page 9 You may also notice that some items are gray (in the example Bill & Ted’s Bogus Journey, The Tick, Dilbert). This indicates items in your Netflix Watch Instantly queue that are no longer available to Watch Instantly. When a movie is not available for Watch Instantly, the Play button will be disabled.
  • Page 10 Disabled items appear in your Netflix Watch Instantly queue in the area titled “Saved Streaming”. Press Enter while an item is selected to bring up more detail.
  • Page 11 The movie will begin playing. You can use the on the remote to fast-forward and rewind through the movie. Press and hold to move through the Netflix player timeline. Release the key when the movie arrives at the point you wish to watch.
  • Page 12 Netflix Fast-Forward/Rewind Timeline Each time you make a change in position, Netflix will seek to that point and buffer the movie for playback. Whenever you control the Netflix player for fast-forward or rewind, the player navigation bar will appear at the bottom of the screen. It will disappear automatically after a few seconds.
  • Page 13 At the beginning of playback, you will often see a “Press ESC to exit full-screen mode” message. This will clear on its own and is a part of Netflix’s full-screen player. When the movie completes, the screen will be similar to above. If this is a multi-episodic series (e.g. a...
  • Page 14 If you have more than 5 devices using your Netflix account, you will need a second account. Q. Can I reorder the items in My Watch Instantly queue? A. Yes, on Netflix’s website, you can click-and-drag items in the queue to change the order in which they appear.
  • Page 15 Q. What Netflix plan should I subscribe to? A. As of July 2009, any of the Netflix “Unlimited” plans include unlimited Watch Instantly service. The limited plans, generally the $4.99 or trial subscriptions, include 2 hours or less Watch Instantly time.
  • Page 16 IMC Firmware ReQuest Firmware 1.1.0 6.1.0 1.0.9 or earlier 6.0.1 or earlier 1.1.0 6.0.1 or earlier 1.0.9 or earlier 6.1.0 Netflix Capable Update server and IMC Update server Update IMC Netflix Capable Update server and IMC Update server Update IMC...

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