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Request AudioReQuest Interface Manual

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AudioReQuest Crestron™ Interface Guide
Version 5. 5. 5. 5.5 5 5 5 .0 .0 .0 .0
Version
Version
Version
Control of 1 or more AudioReQuest™ devices from a Crestron control
system through RS232 or Ethernet
ReQuest Incorporated
ReQuest Incorporated
ReQuest Incorporated
ReQuest Incorporated
Direct Line:518.899.1254 Support:800.236.2812 Facsimile:518.899.1251
100 Saratoga Village Blvd. #44
Ballston Spa, NY

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  • Page 1 Version Version 5. 5. 5. 5.5 5 5 5 .0 .0 .0 .0 Version Version Control of 1 or more AudioReQuest™ devices from a Crestron control system through RS232 or Ethernet ReQuest Incorporated ReQuest Incorporated 100 Saratoga Village Blvd. #44...

  • Page 2: Table Of Contents

    AudioReQuest Crestron Interface Guide v5.5.0 Table of Contents Revision History Revision History ........ Revision History Revision History ............................................................................... II II II II ..... Crestron Install Checklist Crestron Install Checklist ........

  • Page 3: Revision History

    AudioReQuest Crestron Interface Guide v5.5.0 Revision History Revision Number Changes 4.0.2 Updated for 1.7.11, updated graphics 4.0.3 Updated for 1.7.5 (genre commands) 4.1.0 Updated for 1.8.1 4.1.5 Updated version number to match program version number. No changes to document 4.5.0 Complete redesign Added new 1.9.0 commands...

  • Page 4: Crestron Install Checklist

    COM port, uncomment the TCP/IP client, and configure it with your AudioReQuest’s IP address. If integrating the AudioReQuest into an existing Crestron program, copy the logic from the demo program to your program. Be sure to copy Digital, Analog, and Serial joins for the touch screens.

  • Page 5: Rear Serial Port Pinout (Male Rs

    (Rx) (GND) (GND) COM Settings The rear serial port rear serial port rear serial port is used for integrating the AudioReQuest with a control system. Connection to the rear rear serial port rear rear rear serial port requires a Female...
  • Page 6 AudioReQuest Crestron Interface Guide v5.5.0 IRS T Do Not Unzip The Demo Program You Download!!! Do Not Unzip The Demo Program You Download!!! Do Not Unzip The Demo Program You Download!!! Do Not Unzip The Demo Program You Download!!! 1. Download ARQConnect_Crestron_Demo_v5_5_0.zip...

  • Page 7: Design Changes And New Features

    AudioReQuest Crestron Interface Guide v5.5.0 Design Changes and New Features In an effort to simplify integration between Crestron and AudioReQuest, ReQuest has made a number of changes to the demo program, the ARQConnect module, and the demo touch screens. This section describes the changes that have been made.

  • Page 8: Ethernet Control

    AudioReQuest Crestron Interface Guide v5.5.0 Ethernet Control The demo program provided by ReQuest includes a commented out TCP/IP client that is ready to use. In order to control AudioReQuest with Ethernet: 1. Uncomment the TCP/IP client that is already in our demo program...

  • Page 9: Customizing The Program

    NOTE: You may find it easier to delete all but one AudioReQuest Zone subsystem, add the new panel logic, then add back in the ARQ Zone logic folders. To add another touch screen:...
  • Page 10 AudioReQuest Crestron Interface Guide v5.5.0 The next step is to create the Panel Panel Logic Logic folder for the new panel. Panel Panel Logic Logic Select the S S S S - - - - 1. 1. 1. 1.3 3 3 3 .10 : {Panel_TEMP} .10 : {Panel_TEMP}...

  • Page 11: Adding Audiorequests Adding Audiorequests

    Ctrl- - - - C C C C on your keyboard. ARQ_0 ARQ_0 Ctrl Ctrl Select the S S S S - - - - 1 : AudioReQuest 1 : AudioReQuest 1 : AudioReQuest 1 : AudioReQuest Logic Logic Logic...
  • Page 12 ARQ_XX ZONE_XX ZONE_XX ZONE_XX numbers appropriately as in step 15 above. Repeat steps 20-22 for every AudioReQuest Zone you have added above on Join 776, 777, etc Repeat steps 19-23 for every panel in the system Figure 9a Figure 9b NOTE: For each ARQ you add to the program, you must also add corresponding buttons to the VTPro files for your touch screens.

  • Page 13: Serial Control Serial Control

    Switch to Configure View and add a generic TCP/IP client to your list of Ethernet Units (Figure 8 Figure 8). Figure 8 Figure 8 Edit the TCP/IP client, entering the IP Address of your AudioReQuest (Figure 9 Figure 9 Figure 9). Figure 9 Switch back to Program View.

  • Page 14: Complete List Of Module Inputs And Outputs

    AudioReQuest Crestron Interface Guide v5.5.0 Complete List of Module Inputs and Outputs The FW FW column indicates the minimum firmware on the AudioReQuest that supports that command If N/A N/A appears in the FW FW column, then there are no restrictions Brackets ( [ ] ) around a signal name indicates that command is optional and does not need to be driven to compile the program without errors.
  • Page 15 AudioReQuest Crestron Interface Guide v5.5.0 PREVIOUS-TRACK Plays the previous track in the Now Playing queue NEXT-TRACK Plays the next track in the Now Playing queue SHUFFLE-TOGGLE Toggles Shuffle ON/OFF (reorders the Now Playing list) REPEAT-TOGGLE Toggles Repeat ON/OFF (repeats the current play queue)

  • Page 16: B B B B Asic Module Asic Module

    AudioReQuest Crestron Interface Guide v5.5.0 [KEYBOARD-9] The Number '9' KEYBOARD-A The Letter 'A' KEYBOARD-B The Letter 'B' KEYBOARD-C The Letter 'C' KEYBOARD-D The Letter 'D' KEYBOARD-E The Letter 'E' KEYBOARD-F The Letter 'F' KEYBOARD-G The Letter 'G' KEYBOARD-H The Letter 'H'...
  • Page 17 AudioReQuest Crestron Interface Guide v5.5.0 SONG-5-FB Line 6 flag. High if the cursor is on Line 6 SONG-6-FB Line 7 flag. High if the cursor is on Line 7 SONG-7-FB Line 8 flag. High if the cursor is on Line 8...

  • Page 18: Advanced Module

    AudioReQuest Crestron Interface Guide v5.5.0 Advanced Module – Inputs SIGNAL NAME D/A/S DESCRIPTION [REQUEST-ADVANCED-RX$] 1.9.0 Serial string for connection to Basic module [POWER-ON] Turns ON the ARQ from a Soft Power OFF state [POWER-OFF] Soft Powers OFF the ARQ [REBOOT] 1.9.0...

  • Page 19: Advanced Module

    [TIMED-DIALOG-MESSAGE$] 1.9.0 Contains the text in the timed dialog box If the ARQ stops responding to a POLL request after X number of attempts, this flag goes high. The [ETHERNET-NOT-RESPONDING] 1.9.0 [MAX-POLL-FAILURES] input indicates how many times it will fail to respond before this flag goes high.

  • Page 20: Appendix A: Troubleshooting

    COMMUNICATIONS input to the module. This will send the data feedback request to the ARQ. AudioReQuest will not send any data until it is requested. Make sure that this is being sent by verifying in Test Manager. The most commonly used data request (used in all demo Crestron programs) is Delimited GUI.

  • Page 21: C) C) C) C) Getting Garbage Text Or Lines Not Refreshing On Crestron Touch Panels: Getting Garbage Text Or Lines Not Refreshing On Crestron Touch Panels: Getting Garbage Text Or Lines Not Refreshing On Crestron Touch Panels

    **NOTE: This will not work with more than one AudioReQuest since the join numbers are used for both units. The only fix in this case is to use different joins for each AudioReQuest and duplicate the pages on the touchpanel.

  • Page 22: Appendix B: Using H Appendix B: Using Hyper Terminal: Appendix B: Using H Yper Terminal: Yper Terminal

    AudioReQuest Crestron Interface Guide v5.5.0 Appendix B: Using Hyper Terminal: 1. Run HyperTerminal HyperTerminal from the start menu (Figure Figure B B B B 1 1 1 1 ) HyperTerminal HyperTerminal Figure Figure (Start Programs Accessories Communications HyperTerminal) Figure B1 - Start Menu 2.
  • Page 23 AudioReQuest Crestron Interface Guide v5.5.0 3. This will open the Connect To Connect To Connect To Connect To dialog box. Be sure to select your correct COM port under Co Con n n n nect nect nect nect using: using:...
  • Page 24 AudioReQuest Crestron Interface Guide v5.5.0 5. Once you click OK OK, you will see a blank white window. It will say Connected Connected in the lower left Connected Connected corner, and the time will be increasing. Before continuing, verify that the connection settings are...

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